Romeo's Place
2945 Jacklin Rd, Victoria
(250) 474-2121
Recent Reviews
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Called on a Friday evening for pick up, before posted closing time. The rude man on the phone said “everything was off” so he couldn’t take an order. Advised me they opened tomorrow and call after 11. I’ll never call again actually. Terrible service. Bring back customer service. The og Johnson Street location used to do it right, and till 3am!! This location should be shut down, it’s an embarrassment.
Atmosphere: 1
Food: 5
Service: 1
Had veal parmesan with fettuccine and garlic toast. It was very delicious. Waiter was very good. We were a large group that had several tables
Atmosphere: 5
Food: 5
Service: 5
My husband and I ordered 2 pizzas for take out and sat at the bar for a drink while we waited, about 15 minutes. The service was prompt and friendly all around, and the pizza is great! Very tasty and cheesey! We will certainly be dining at Romeo's again.
Atmosphere: 4
Food: 5
Service: 5
Great food good service
Atmosphere: 5
Food: 5
Service: 5
Great food, the waiter was functional but didn't put the wow factor, the personal factor that I have experienced so many times prior at this location. Quick seating!
Atmosphere: 4
Food: 4
Service: 3
Food was good but the environment was noisy.
Atmosphere: 4
Food: 5
Service: 5
Always the best pizza and the best fries!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza, Caesar Salad, Baked Lasagna
Didn't eat here because I was in a rush. The food smelled and looked delicious. The beer was really 👍😊
Atmosphere: 4
Service: 5
We ordered 2 pizzas and an order of dry ribs. Food was cold and the ribs were rock hard.
Called the store and they gave us a full refund
Thanks
Ordered the exact same food tonight and
Pizza was cold and the ribs were so hsrd that we could not eat them.
Call the back again and was told the manager would call me Tuesday, today is Sunday. I said okay
NOTHING mentioned about bringing the order back for a refund.
So we heated it up and started eating
15-20 minutes later a manager calls back and said bring the food back for a refund.
First off why would we wait and let the food get even colder ??
So because we were starving the grandson was starving.
We won't be getting a refund.
IF YOU TOLD ME ON THE 1ST PHONE CALL TO BRING IT BACK I WOULD HAVE DONE SO
SO NO REFUND
YOU GUYS SUCK AND I WILL TELL EVERYONE I KNOW ABOUT YOUR CRAPPY SERVICE
Food: 1
Service: 1
Average food at best. Server was great!
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
I have tried all of the pizza places in Langford and none of them even come close to being as good as Romeo’s. Definitely the best pizza on the island.
Nothing special about this place. Food was not great as it was super salty. Definitely not worth the price they charge. Service was friendly though.
Atmosphere: 1
Food: 2
Service: 4
Great pizza...and the staff is nice as well.
Atmosphere: 4
Food: 4
Service: 5
We came to celebrate a family member’s birthday and arrived around 8:30 p.m. and ordered pizza and chicken wings. The food itself was good … fresh and flavorful, but the service really brought down the experience. Our server seemed unhappy from the moment we arrived, which I believe was because we came 30 minutes before closing. If that was a problem, he should have told us and we would have gone elsewhere.
We were eating off napkins for a while because our server didn’t bring any plates. When he finally did, he only brought three for our group of four. Around 8:53 p.m., he told us the kitchen was closing and asked if we wanted to order anything else. We asked for a few minutes to decide, but he said no. We tried to flag him down again before 9 p.m., and he told us the kitchen was closed ... without even checking with the staff.
Overall, the food was good, but the service was disappointing. Some staff could use retraining on basic hospitality and customer service.
Atmosphere: 3
Food: 3
Service: 1
TERRIBLE food and the restaurant is unclean. Food made me very sick and the restaurant is unclean. The owner treats his staff poorly, abusive and mean. Don’t waste your money here
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