was here for our anniversary dinner. both ate the same meal aside from only me eating the crab. I don't have shell fish allergies. I was vomiting all night. one can only assume the crab was bad as my partner did not get sick. will not be back to this place again .
David Phipps
Was great when it was the wax museum. Nicely painted and restored
Bernie
A beautiful old building with a distinctive structure and a history that relates back to the 19th century. It is located at Victoria’s Inner Harbour. The building’s interior has been modernized, converted to commercial establishments with restaurants, coffee shops, and an art museum. The washrooms are clean.
Mallory Houle
Immediately upon entering this establishment, the host gave a clear division in treatment between the people ahead of us and our party. He gave us a judgemental once over before reluctantly seating us on the patio.
Our waiter was lackadaisical. No interpersonal skills. Was cold and rude introducing himself, then 2 minutes later was giving his name and a jovial greeting to the table sat after us. Everyone in our group observed the division in treatment.
We initially ordered the seafood platter for 4, only to be told there were items unavailable to prepare it and that the kitchen was under stringent rules not to send out certain dishes if items weren't available. We were further told that substitutions were not an option.Fine. But a minute later, our server was telling another table that the kitchen was very flexible about providing alternatives and adjustments to any dishes they wanted.
When our food arrived, 4 wasps appeared and were incessantly flying around our table. Not the staff's fault, but the subsequent experience sure was. My partner went to ask the host if we could move inside as my friend and he both have a heightened sensitivity to wasp stings and, frankly, none of us wanted to risk being stung. The restaurant was not busy, but the host responded with "I GUESS we can look into seeing what we can do and maybe move you"
After waiting for a prolonged time, we were finally allowed to move inside. Our server then disappeared completely for 40 minutes. No check-ins whatsoever. My friend attempted to wave down a waitress and was disregarded entirely. She finally resorted to asking the bartender to send a server to us so we could pay our bill and was treated like a massive inconvenience. We waited another 20 minutes for our original server to attend to us. He was mostly silent and avoided any interaction. By this point we were so disgusted with the blatant division in treatment and rudeness from the staff that we reciprocated the lack of engagement.
Upon leaving the establishment, we asked to speak with a manager and were informed that no manager was on the floor. Instead we were sent a woman who gave us no name, no official title and who proceeded to socialize with her friends at the door while blatantly ignoring us. When she finally did acknowledge us, my friend listed our collective concerns and was met with condescension and patronizing conduct. "I'm sorry you feel that way"
"There's nothing we can do, but you can contact our General Manager."
Allegedly, she was the "person in charge" in the manager's absence. Find a better stand-in.
My friend is from out of town, and bringing her to this establishment for a night out was embarrassing. The staff were rude, ignorant, ill-trained, and judgmental. I'm disgusted.
Omar Shihottie
Not only did they mess up my order, they forgot to refill our drinks and bring us napkins. The server forgot what multiple people ordered even though he had a note book. The service was slow and disappointed. I think the servers man bun was too tight around his head. The food took forever to get to our table, maybe they had one chef im not sure for the delay. Also the calamari for two is a scam it won’t even get a small rabbit full and it’s mainly fried onions and barely any calamari. Spell scam - STEAMSHIP
Talal al Khais
Not only did they mess up my order, they forgot to refill our drinks and bring us napkins. The server forgot what multiple people ordered even though he had a note book. The service was slow and disappointed. I think the servers man bun was too tight around his head. The food took forever to get to our table, maybe they had one chef im not sure for the delay. Also the calamari for two is a scam it won’t even get a small rabbit full and it’s mainly fried onions and barely any calamari. Spell scam - STEAMSHIP
Mohammad Abushawar
Terrible experience food and service
Lina Clevenger
Excellent service! Our server Holly was wonderful and the views were incredible. Great dessert selection and good ambiance. Will be returning soon!
Max Payne
Terrible experience food and service
Elizabeth DeMarco
Love this place! We stop in every time we’re in Victoria. Harry is amazing. Fantastic Caesars 🍹
Food 3/5 - quality is "ok" and portions are small for the price.Service 2/5 - Friendly and personable staff but never around. Drinks were empty all the time and we watched our food sit under the hot plate for 10 minutes before being delivered.Location: 5/5 right on the water and close to the action. Beautiful spot
Tere Arboleda
A great and scenic place. The spots around it were awesome.We got the chance to see the Boat Ballet on our stay.Close to Parliament Building.
Holly Nunn
Josh was an amazing server, above and beyond to make sure we were comfortable this evening and the food was delicious.Best service I have had from a server in a very long time!
Paula Dodd Barnes
Maritime history and fun here! Walk through and enjoy! Grab a burger and enjoy the view of beautiful James Bay and the surrounding harbor! The view across to Victoria reflecting off of the water at night is stunning!! Bling Blinky of Texas Shout Out: Picturesque All Day Long!
was here for our anniversary dinner. both ate the same meal aside from only me eating the crab. I don't have shell fish allergies. I was vomiting all night. one can only assume the crab was bad as my partner did not get sick. will not be back to this place again .
Was great when it was the wax museum. Nicely painted and restored
A beautiful old building with a distinctive structure and a history that relates back to the 19th century. It is located at Victoria’s Inner Harbour. The building’s interior has been modernized, converted to commercial establishments with restaurants, coffee shops, and an art museum. The washrooms are clean.
Immediately upon entering this establishment, the host gave a clear division in treatment between the people ahead of us and our party. He gave us a judgemental once over before reluctantly seating us on the patio. Our waiter was lackadaisical. No interpersonal skills. Was cold and rude introducing himself, then 2 minutes later was giving his name and a jovial greeting to the table sat after us. Everyone in our group observed the division in treatment. We initially ordered the seafood platter for 4, only to be told there were items unavailable to prepare it and that the kitchen was under stringent rules not to send out certain dishes if items weren't available. We were further told that substitutions were not an option.Fine. But a minute later, our server was telling another table that the kitchen was very flexible about providing alternatives and adjustments to any dishes they wanted. When our food arrived, 4 wasps appeared and were incessantly flying around our table. Not the staff's fault, but the subsequent experience sure was. My partner went to ask the host if we could move inside as my friend and he both have a heightened sensitivity to wasp stings and, frankly, none of us wanted to risk being stung. The restaurant was not busy, but the host responded with "I GUESS we can look into seeing what we can do and maybe move you" After waiting for a prolonged time, we were finally allowed to move inside. Our server then disappeared completely for 40 minutes. No check-ins whatsoever. My friend attempted to wave down a waitress and was disregarded entirely. She finally resorted to asking the bartender to send a server to us so we could pay our bill and was treated like a massive inconvenience. We waited another 20 minutes for our original server to attend to us. He was mostly silent and avoided any interaction. By this point we were so disgusted with the blatant division in treatment and rudeness from the staff that we reciprocated the lack of engagement. Upon leaving the establishment, we asked to speak with a manager and were informed that no manager was on the floor. Instead we were sent a woman who gave us no name, no official title and who proceeded to socialize with her friends at the door while blatantly ignoring us. When she finally did acknowledge us, my friend listed our collective concerns and was met with condescension and patronizing conduct. "I'm sorry you feel that way" "There's nothing we can do, but you can contact our General Manager." Allegedly, she was the "person in charge" in the manager's absence. Find a better stand-in. My friend is from out of town, and bringing her to this establishment for a night out was embarrassing. The staff were rude, ignorant, ill-trained, and judgmental. I'm disgusted.
Not only did they mess up my order, they forgot to refill our drinks and bring us napkins. The server forgot what multiple people ordered even though he had a note book. The service was slow and disappointed. I think the servers man bun was too tight around his head. The food took forever to get to our table, maybe they had one chef im not sure for the delay. Also the calamari for two is a scam it won’t even get a small rabbit full and it’s mainly fried onions and barely any calamari. Spell scam - STEAMSHIP
Not only did they mess up my order, they forgot to refill our drinks and bring us napkins. The server forgot what multiple people ordered even though he had a note book. The service was slow and disappointed. I think the servers man bun was too tight around his head. The food took forever to get to our table, maybe they had one chef im not sure for the delay. Also the calamari for two is a scam it won’t even get a small rabbit full and it’s mainly fried onions and barely any calamari. Spell scam - STEAMSHIP
Terrible experience food and service
Excellent service! Our server Holly was wonderful and the views were incredible. Great dessert selection and good ambiance. Will be returning soon!
Terrible experience food and service
Love this place! We stop in every time we’re in Victoria. Harry is amazing. Fantastic Caesars 🍹
Restaurantji Recommends
Beautiful ??
Food 3/5 - quality is "ok" and portions are small for the price.Service 2/5 - Friendly and personable staff but never around. Drinks were empty all the time and we watched our food sit under the hot plate for 10 minutes before being delivered.Location: 5/5 right on the water and close to the action. Beautiful spot
A great and scenic place. The spots around it were awesome.We got the chance to see the Boat Ballet on our stay.Close to Parliament Building.
Josh was an amazing server, above and beyond to make sure we were comfortable this evening and the food was delicious.Best service I have had from a server in a very long time!
Maritime history and fun here! Walk through and enjoy! Grab a burger and enjoy the view of beautiful James Bay and the surrounding harbor! The view across to Victoria reflecting off of the water at night is stunning!! Bling Blinky of Texas Shout Out: Picturesque All Day Long!
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