Tim Hortons

3990 Shelbourne St, Victoria
(250) 477-9922

Recent Reviews

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Jd Anderson

The best Tim Hortons i've visited so far as the Staff are so friendly and helpful. Service is quick and their breakfast is absolutely appetizing.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Omelette Bites

Vansh Khurana

Extremely rude service, gave me wrong order and wont accept their mistake.

Atmosphere: 1

Food: 1

Service: 1

Matt S

For weeks they say they cannot offer a latte.

Casey Casero

Very cool

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Yongg

good job on making it open 24/7
great atmosphere and very affordable price

Atmosphere: 5

Food: 5

Service: 5

Megan (Moon)

The Drive through is (almost) always busy, but it's still faster than walking in!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Crispy Chicken

Ross Bramwell

My go-to for a good quick breakfast! Service is nice here, and food is usally up to par aswell. No complaints.

Atmosphere: 4

Food: 3

Service: 5

Yogita Rani

“I had a disappointing experience at this location. When I requested a coffee, the staff refused to serve it without giving a clear reason. The attitude was unprofessional and unwelcoming. I was so frustrated that I left without saying anything further. I’ve also advised my friends to visit the Tim Hortons at the Pier location instead, as they provide much better service. I hope the management addresses these issues to improve customer experience.”

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bagels, Croissant, Donuts

Alex Soontiens-Olsen

Everyone who works here is wonderful and kind, and always incredibly quick, both eat-in and drive-thru. 🙂 been my regular tims for 2 years and not once had an unsatisfying meal or interaction. Thank you Tim's staff, you all deserve to be treated well and paid better. 💯
(The recently renovated space is also very nice for sitting down for laptop work, reading, etc.)

Atmosphere: 5

Food: 5

Service: 5

Ma Ong

One of the few tidy Tims. PLUS they are just the second store who actually honors a request via mobile order (i placed a request under my name to have my drinks placed in medium cups coz they cool down faster and doesn't spill --usually order small).

Atmosphere: 5

Food: 5

Service: 5

Ljreyes

Great restaurant amazing staffs during busy hours everyone is moving fast just amazing you cannot see like this restaurant normally in a same regular restaurant

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken, Bagels, Donuts

Seven

Opens 24 hour great late night selections for drinks and foods!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken, Omelette Bites, Croissant, Hash Brown

Naomi Akpikie

I love this particular location, always fast and reliable with neat and friendly staffs. Some other locations in downtown can be so dirty.

Atmosphere: 5

Food: 5

Service: 5

tera sardar

I been this tim hortans from a long time like three to four months but i never met a staff like a girl tanishq coz she is very rude and embress me in front of others i really recommend to all of you visit any time hortans except this location literally they are very rude and disappoint me

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Bagels, Croissant, Donuts

Liz Wellmann

Order here often
My order is usually messed up
Usually I can’t rectify the problems because I went thru the drive thru

Usually order large capuchin noir is almost always wrong. One time it was cold
Another time I ordered two and they were both warm milk
No sugar and no coffee
They usually forget the hash brown in my breakfast combo

Since I already drove away I cat do anything

I tried calling about the issue
They didn’t answer
One time they answered and hung up pretending they could not hear me when they realized there was a problem
I came to store and was treated rudely!

Just lousy

I try to go to other Tim’s but not much near me

This is drive thru on Shelbourne street Victoria bc

I’m in store night and they tried to give me a bitter tasting coffee with no foam when I ordered a cappuccino with two sugar

I’ve been standing here for ten minutes typing this

Still waiting for my order to be fixed

Very sad

I hope things get better

Atmosphere: 1

Food: 1

Service: 1

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