El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
5050 Kanan Rd, Agoura Hills
(818) 706-0766
About El Pollo Loco
Customers' Favorites
El Pollo Loco Reviews
Ratings
Menu


Hours
Monday | 10AM - 10PM |
Tuesday | 10AM - 10PM |
Wednesday | 10AM - 10PM |
Thursday | 10AM - 10PM |
Friday | 10AM - 10PM |
Saturday | 10AM - 10PM |
Sunday | 10AM - 9PM |
El Pollo Loco is a restaurant that offers a mixed experience for its customers. While some customers have enjoyed the food, especially the tostada and the friendly staff, others have been disappointed with the inconsistency of the meals. Some have experienced issues such as dry and overcooked chicken, missing sides, and forgotten utensils or sauces. However, the restaurant is praised for providing a healthier alternative to typical fast-food options, particularly for families with young children.
Recent reviews highlight great service, with specific mentions of staff members like Aisha, who has a wonderful energy and remembers orders, and Cameron, who is kind and helpful. The double chicken salad with avocado, lettuce, and cheese is noted as delicious, and the cinnamon churros are described as spectacular. Customers appreciate the quality-price ratio, with meals for six people at $75, reflecting good value compared to other locations. The attentive staff, who also understand Spanish, contribute to a nice atmosphere. Overall, the reviews suggest that the quality and experience at El Pollo Loco can vary depending on the location and individual visit, but many customers leave satisfied and eager to return.