They got part of our order wrong but they were willing to fix it with no issues. I did have to go back in the store multiple times because i placed a pick up order but the customer service was great and they were able to take care of my issue immediately
Atmosphere: 5
Food: 4
Service: 5
Angela Foggy
Those margaritas are👍🏽👌🏽. Friendly, professional service. Enchiladas are good. I had a crab quesadilla 😋😋😋
I love that my tacos came with salsa and chips. I feel like I got enough food for the money spent. I will be ordering this again
Atmosphere: 5
Food: 5
Service: 5
Lizeth Barragan
Had a bad experience , I been here several times . Usually we order the same food but this time we got box jalapeños poppers . Our food had no flavor and now they lost our service . Wont be back !!! Jack in the box has better jalapeño poppers and for cheaper .
David Young
Enjoyedcthe afternoon with my sons. Great food and Drink without being rushed, yet checked often to see if we needed anything!
Atmosphere: 5
Food: 5
Service: 5
Melissa V
I had a very disappointing experience at La Penca Azul. I was seated at my own table and was not part of a larger party nearby. I did not order with them and was not sitting with them. However, my charges were placed on their tab without my consent. I repeatedly asked the waitress to remove my charges from that party’s bill because I was dining separately. She never once asked if I was with that group. Instead of correcting the mistake professionally, she refused and began dismissing my concerns, saying, “It’s only a few dollars,” which was very insulting. The issue was not the amount. It was the principle and the fact that gratuity was being added incorrectly. Eventually, she split the bill but only separated my food items and still charged gratuity. At that point, I did not want to continue going back and forth. I had a 1-year-old with me who was crying, and I was ready to leave. Service overall was poor. The waitress brought my food but never returned to check on me. I was not offered a booster seat for my child . I had to ask for one myself. The entire experience felt dismissive and unprofessional, and having two children. I expect better service and accountability when dining out. Unfortunately, this experience was unacceptable.
Atmosphere: 1
Food: 1
Service: 1
Jodi Austin
We ordered catering for a large group of 140 people. We order street taco trays and all the accompaniments. Everything was fresh and so delicious! All trays were ready for our pick up time. Everyone was very professional. Thank you! We will be back!
Food: 5
Service: 5
Ann Marie Marinakis
Delicious food, nice and attentive waitstaff. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
Daris
The fish seemed refried and didn’t taste very fresh. However, everything else was good, with great service and fast attention.
La Penca Azul has the best Mexican food In Alameda. I come here to eat with my family and friends and I enjoy my dinner every time. I usually order the street tacos, or tamale dinner. Good flavor In the steak tacos very authentic and the Tamale plate has a very good green sauce on it, love the beans and rice too. I would say maybe work on the service, no utensils one time and are waitress was not checking In on us and took a while to get are bill. Good food, give them a try!
Atmosphere: 3
Food: 4
Service: 3
Carlos Rodriguez
Good food 😋 👌 I loved 😍 🥰
Atmosphere: 4
Food: 5
Service: 5
Rodney Rivas
The food and service is excellent & welcoming atmosphere , and clean
Atmosphere: 5
Food: 5
Service: 5
Andre Rivera
La Penca Azul is my go to for Mexican food. I usually order for pickup but when I go inside, it's always a good crowd. And they have a lot of different tequila. Great service and the food is really good too.
They got part of our order wrong but they were willing to fix it with no issues. I did have to go back in the store multiple times because i placed a pick up order but the customer service was great and they were able to take care of my issue immediately
Atmosphere: 5
Food: 4
Service: 5
Those margaritas are👍🏽👌🏽. Friendly, professional service. Enchiladas are good. I had a crab quesadilla 😋😋😋
Atmosphere: 5
Food: 5
Service: 5
Excellent/generous chicken tortilla soup; homemade quality.
Atmosphere: 4
Food: 5
Service: 5
I love that my tacos came with salsa and chips. I feel like I got enough food for the money spent. I will be ordering this again
Atmosphere: 5
Food: 5
Service: 5
Had a bad experience , I been here several times . Usually we order the same food but this time we got box jalapeños poppers . Our food had no flavor and now they lost our service . Wont be back !!! Jack in the box has better jalapeño poppers and for cheaper .
Enjoyedcthe afternoon with my sons. Great food and Drink without being rushed, yet checked often to see if we needed anything!
Atmosphere: 5
Food: 5
Service: 5
I had a very disappointing experience at La Penca Azul. I was seated at my own table and was not part of a larger party nearby. I did not order with them and was not sitting with them. However, my charges were placed on their tab without my consent.
I repeatedly asked the waitress to remove my charges from that party’s bill because I was dining separately. She never once asked if I was with that group. Instead of correcting the mistake professionally, she refused and began dismissing my concerns, saying, “It’s only a few dollars,” which was very insulting. The issue was not the amount. It was the principle and the fact that gratuity was being added incorrectly.
Eventually, she split the bill but only separated my food items and still charged gratuity. At that point, I did not want to continue going back and forth. I had a 1-year-old with me who was crying, and I was ready to leave.
Service overall was poor. The waitress brought my food but never returned to check on me. I was not offered a booster seat for my child . I had to ask for one myself. The entire experience felt dismissive and unprofessional, and having two children.
I expect better service and accountability when dining out. Unfortunately, this experience was unacceptable.
Atmosphere: 1
Food: 1
Service: 1
We ordered catering for a large group of 140 people. We order street taco trays and all the accompaniments. Everything was fresh and so delicious! All trays were ready for our pick up time. Everyone was very professional. Thank you! We will be back!
Food: 5
Service: 5
Delicious food, nice and attentive waitstaff. I'll be back!
Atmosphere: 5
Food: 5
Service: 5
The fish seemed refried and didn’t taste very fresh. However, everything else was good, with great service and fast attention.
Restaurantji Recommends
great service and quality food.
Atmosphere: 5
Food: 5
Service: 5
La Penca Azul has the best Mexican food In Alameda. I come here to eat with my family and friends and I enjoy my dinner every time. I usually order the street tacos, or tamale dinner. Good flavor In the steak tacos very authentic and the Tamale plate has a very good green sauce on it, love the beans and rice too. I would say maybe work on the service, no utensils one time and are waitress was not checking In on us and took a while to get are bill. Good food, give them a try!
Atmosphere: 3
Food: 4
Service: 3
Good food 😋 👌
I loved 😍 🥰
Atmosphere: 4
Food: 5
Service: 5
The food and service is excellent & welcoming atmosphere , and clean
Atmosphere: 5
Food: 5
Service: 5
La Penca Azul is my go to for Mexican food. I usually order for pickup but when I go inside, it's always a good crowd. And they have a lot of different tequila. Great service and the food is really good too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nachos
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