El Pollo Loco

2528 W Commonwealth Ave, Alhambra
(626) 289-9882

Customers' Favorites

Menu

Photos

+83 photos
+82 photos
Add a photo

Recent Reviews

I like the speed and simplicity of service here, but, they always give drive thru customers smaller portions with not so fresh quality.

My avocados are always browned and mushy, close to going bad. Chicken can sometimes be tough and taste likes it’s been out for too long.

They should definitely consider treating drive thru with fresher quality foods 🤔 Everything else is good tho.
I think I got overcharged on my bill, because I'm not from this area. I didn't want to make an issue. However, for a 3-piece meal and a drink, I paid over 30 dollars. The girl was rude and had no patience for working the drive-thru. They need to send a secret shopper to see and fully understand the dynamics of this restaurant. Maybe it was just an off day for that person. However, it is still no excuse for an employee to treat a customer in an unfriendly attitude.
I haven't been here in a couple of years but a discount coupon deal drew me in. I signed up on the app before ordering and the app deal for new customers offered a free burrito. We also ordered a double chicken tostada salad and both were delicious and filling. The only thing I wish they offered were hotter chili salsas. The restaurant was busy and the employees were hustling trying to fill in those orders.

More Reviews