El Pollo Loco

2528 W Commonwealth Ave, Alhambra
(626) 289-9882

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Recent Reviews

I like the speed and simplicity of service here, but, they always give drive thru customers smaller portions with not so fresh quality.

My avocados are always browned and mushy, close to going bad. Chicken can sometimes be tough and taste likes it’s been out for too long.

They should definitely consider treating drive thru with fresher quality foods 🤔 Everything else is good tho.
I think I got overcharged on my bill, because I'm not from this area. I didn't want to make an issue. However, for a 3-piece meal and a drink, I paid over 30 dollars. The girl was rude and had no patience for working the drive-thru. They need to send a secret shopper to see and fully understand the dynamics of this restaurant. Maybe it was just an off day for that person. However, it is still no excuse for an employee to treat a customer in an unfriendly attitude.
My wife and I have been coming this El Pollo Loco location in Alhambra for many years. We enjoy the food especially the chicken we have try even items on the menu including new items that comes and go. We have been different El Pollo Loco restaurant some looks different from the interior. And they were changes throught the years.

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