We went there for my daughter's birthday today. There was 12 of us all together. We had spoken to the waitress at the beginning about the buy one get one coupon from Facebook. This was what led us to trying this restaurant tonight. The food was very delicious with lots of flavor. The service was horrible. Our order was messed up and 2 of the ramens we ordered weren't made. So 2 people in my party had to wait even longer for their food. The water was never refilled. Then when it came to the end, the waitress didn't bother to ask us if we wanted to order anything else and just brought us the bill. I then once again brought up that we wanted to split the bill and also we had the coupons. She was very rude and at first didnt even want to redo the bill and at least use one of the coupons. Once you redeem them you have to use it that day so we wasted 3 coupons. When I asked to speak to a manager she then agreed to split it into 2 bills and she used 2 coupons. Then she added an automatic 18% gratuity which she didn't even deserve due to the lack of service we received. Needless to say due to the customer service we will not be returning as we have other ramen places closer to us with same great flavors. It was really disappointing because we had been looking forward to trying this restaurant out.
Atmosphere: 3
Food: 5
Service: 1
Steve Padilla
To be honest this was pretty good. The broth was on point! Definitely coming back
Atmosphere: 5
Food: 5
Service: 5
Luis Gutiérrez
The spicy Ramen with Karage was to die for!
Atmosphere: 5
Food: 5
Service: 5
Allen Green
Solid, straight to the point spot for ramen. I got the Kai Red ramen and wife got the Tonkotsu Classic. The Kai red had a good kick, not too overbearing and the soup had a nice consistency. Wife enjoyed the Tonkotsu classic, nothing fancy, just well balanced and very familiar in a good way. For appetizers, we also got Takoyaki and Sesame Fried Chicken, which my daughter really enjoyed. I thought the Takoyaki was the sleeper. The Kai's Boba Milk tea definitely came in handy to cool us off, from both the ramen and the heat outside. I want to try the Spicy Miso and Kai's white ramen on our next run.
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Peun
I love Japanese ramen but it’s a weeb restaurant to boot! Of course I’m going to cosplay and be over! Great service and the food was delicious! Perfect place to bring ur weeb friend over to geek out while you dine! Will be back again!
Atmosphere: 5
Food: 5
Service: 5
Colin Lin
Walked in at 9:45 and the receptionist looked at me like I was in the wrong place. Said: to go only. Seriously, please update your business hours.
Service: 1
Yang Liu
It's really bad, the noodles are very hard, kai yellow and classic are not good
Atmosphere: 2
Food: 1
Service: 2
Angel Tun
I love it . I got buy 1 get 1 free ramen . The taste is so good
Atmosphere: 4
Food: 4
Service: 4
Shirley Wang
Kai Ramen in Arcadia did not disappoint. We tried the Tonkotsu Ramen and the spicy Volcano Ramen—both full of flavor and perfectly cooked. The crispy chicken appetizer was addictively good, and the Chashu Bao was tender and satisfying. Thai Iced Tea and Boba Milk Tea hit the spot. Cool vibes, friendly staff, and a cozy spot for a casual ramen night. Highly recommend if you’re in the area.
Atmosphere: 5
Food: 5
Service: 5
Andy H
Really amazing ramen, and we got a coupon for buy one get one. Nice atmosphere with the Naruto stuff but the music takes me out, wish it was ninja or anime music instead of pop station. No noodle refills like other ramen restaurants though, which means the price to value is not as good compared to shinsengumi. Water tasted like metal, couldn't drink it. Finished every drop of the Kai red but still hungry after. If I can get another coupon, I would definitely come back.
One of my favorite spots to get Ramen! I live 49 min away abd still drive out there cause they just know how to make it right! Never have to wait long and they are all really nice.
Atmosphere: 4
Food: 5
Service: 5
Deni Lau
we came here again on father’s day, absolutely still best ramen place i ever visited, and the service same good as last time we went visit them, even they’re busy with plenty large groups
Good Ramen spot, me and my friends really enjoyed the food and the server very attentive and answer all our questions, their award winning Ramen really flavorful , they have naruto painted on their wall soo cool , can’t wait to coming back to try another ramen
William Chang
Ramen is good! Love their butter corn Ramen.
WhyQ?
Very gooooooooooood
arie noorlander
Both I and my friend ordered the Black Ramen. Amazingly delicious, and will return and order it again.
We went there for my daughter's birthday today. There was 12 of us all together. We had spoken to the waitress at the beginning about the buy one get one coupon from Facebook. This was what led us to trying this restaurant tonight. The food was very delicious with lots of flavor. The service was horrible. Our order was messed up and 2 of the ramens we ordered weren't made. So 2 people in my party had to wait even longer for their food. The water was never refilled. Then when it came to the end, the waitress didn't bother to ask us if we wanted to order anything else and just brought us the bill. I then once again brought up that we wanted to split the bill and also we had the coupons. She was very rude and at first didnt even want to redo the bill and at least use one of the coupons. Once you redeem them you have to use it that day so we wasted 3 coupons. When I asked to speak to a manager she then agreed to split it into 2 bills and she used 2 coupons. Then she added an automatic 18% gratuity which she didn't even deserve due to the lack of service we received. Needless to say due to the customer service we will not be returning as we have other ramen places closer to us with same great flavors. It was really disappointing because we had been looking forward to trying this restaurant out.
Atmosphere: 3
Food: 5
Service: 1
To be honest this was pretty good. The broth was on point! Definitely coming back
Atmosphere: 5
Food: 5
Service: 5
The spicy Ramen with Karage was to die for!
Atmosphere: 5
Food: 5
Service: 5
Solid, straight to the point spot for ramen. I got the Kai Red ramen and wife got the Tonkotsu Classic. The Kai red had a good kick, not too overbearing and the soup had a nice consistency. Wife enjoyed the Tonkotsu classic, nothing fancy, just well balanced and very familiar in a good way. For appetizers, we also got Takoyaki and Sesame Fried Chicken, which my daughter really enjoyed. I thought the Takoyaki was the sleeper. The Kai's Boba Milk tea definitely came in handy to cool us off, from both the ramen and the heat outside. I want to try the Spicy Miso and Kai's white ramen on our next run.
Atmosphere: 5
Food: 5
Service: 5
I love Japanese ramen but it’s a weeb restaurant to boot! Of course I’m going to cosplay and be over! Great service and the food was delicious! Perfect place to bring ur weeb friend over to geek out while you dine! Will be back again!
Atmosphere: 5
Food: 5
Service: 5
Walked in at 9:45 and the receptionist looked at me like I was in the wrong place. Said: to go only. Seriously, please update your business hours.
Service: 1
It's really bad, the noodles are very hard, kai yellow and classic are not good
Atmosphere: 2
Food: 1
Service: 2
I love it . I got buy 1 get 1 free ramen . The taste is so good
Atmosphere: 4
Food: 4
Service: 4
Kai Ramen in Arcadia did not disappoint. We tried the Tonkotsu Ramen and the spicy Volcano Ramen—both full of flavor and perfectly cooked. The crispy chicken appetizer was addictively good, and the Chashu Bao was tender and satisfying. Thai Iced Tea and Boba Milk Tea hit the spot. Cool vibes, friendly staff, and a cozy spot for a casual ramen night. Highly recommend if you’re in the area.
Atmosphere: 5
Food: 5
Service: 5
Really amazing ramen, and we got a coupon for buy one get one. Nice atmosphere with the Naruto stuff but the music takes me out, wish it was ninja or anime music instead of pop station. No noodle refills like other ramen restaurants though, which means the price to value is not as good compared to shinsengumi. Water tasted like metal, couldn't drink it. Finished every drop of the Kai red but still hungry after. If I can get another coupon, I would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of my favorite spots to get Ramen! I live 49 min away abd still drive out there cause they just know how to make it right! Never have to wait long and they are all really nice.
Atmosphere: 4
Food: 5
Service: 5
we came here again on father’s day, absolutely still best ramen place i ever visited, and the service same good as last time we went visit them, even they’re busy with plenty large groups
Good Ramen spot, me and my friends really enjoyed the food and the server very attentive and answer all our questions, their award winning Ramen really flavorful , they have naruto painted on their wall soo cool , can’t wait to coming back to try another ramen
Ramen is good! Love their butter corn Ramen.
Very gooooooooooood
Both I and my friend ordered the Black Ramen. Amazingly delicious, and will return and order it again.
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