Luxy Karaoke Lounge & Bar
400 S Baldwin Ave suite #2225, Arcadia
(626) 348-8156
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I’ve been to Luxy a handful of times now and each time has been a great experience. I love the atmosphere, the drinks/food are good, and I get to choose whatever song I want even in Spanish. The microphones are high quality!
Atmosphere: 5
Food: 5
Service: 5
We had my mom’s 70th birthday party with a 70’s disco theme at Luxy. We booked 3 rooms, one large and 2 medium. We had the main room with the birthday girl and family and close friends, a kids room and 30-40 year old room. Camille the owner and Jessica took great care of us! I would definitely host another event here.
Atmosphere: 5
Food: 4
Service: 5
WARNING SCAM SPOT
went here and booked two hours for the small room that should have been around forty dollars an hour and they “upgraded” us without telling us to a larger room. Then charged us for some kind of package twice once per hour and then added a 15 percent service charge. By the time we checked out our bill was about 400 dollars. When we asked what happened they just talked to us in circles about how it’s our responsibility to read the policies that they emailed to us while we were in the room singing more closely. Other sad things were that we ordered food it was terrible and on top of that they scammed us for that too, we had ordered two different noodle dishes and when they came they were exactly the same and didn’t want to exchange the messed up one. The room had holes in the seats the doors were broken the karaoke itself was just an iPad that had YouTube , which they told us was also an upgrade that they charged us for too. Omgoodness everything was so sad, I can’t believe this happened.
Atmosphere: 1
Food: 1
Service: 1
This place is a textbook definition of a bait and switch. We reserved a small karaoke room $45. Upon arrival we were upgraded to a larger room for a bigger party. We were just a party of 4. Without permission, that threw us into a package that included alcohol but none of us drink. We ordered 2 different noodle dishes but they looked and tasted the same. Right before we paid the bill they told us that we have 18 drinks left so we just picked out sodas and water and took them home. The total for 2 hours of karaoke came out to $370 plus a $50 service fee. We were also charged extra for requesting YouTube, a charge that was never mentioned. This business preys on unsuspecting customers with sneaky contracts and dishonest pricing. Do yourself a favor and don't waste your money here.
This place is an absolute scam. If I could give it negative 10 stars, I would. We were blindsided by a ridiculous $370 bill just to sing for two hours—completely unexpected and outrageous. We initially booked a small room for $45 per hour, only to be *upgraded* without our consent to a standard room, where we were *forced* to purchase a package that included alcohol. None of us drink, so we were stuck with 18 sodas, which we had to take home like some kind of joke.
But the deception doesn’t stop there. There’s a hidden $50 *room service fee* they conveniently fail to mention. The food? Utter garbage. We ordered dan dan noodles and chong Qing noodles, both of which tasted *identical* despite costing $14 each.
Their excuse for upgrading us? We requested YouTube in the karaoke room—something they conveniently failed to mention would cost extra. Instead of transparency, they sneak in charges through a fine-print contract and make unauthorized changes to your reservation. This place operates on pure dishonesty. Avoid it at all costs.
Atmosphere: 1
Food: 1
Service: 1
This place is nice, but the management sucks. They purposely try to up-sale people with packages that they don’t need.
They also don’t warn you when your time is up when you’re doing karaoke, so they can take advantage of you and charge you more.
Just take your business somewhere else.
I had a great time with just my friend and i, we went after they had just opened and the staff was very friendly. Unfortunately for non chinese speakers you can only rent the medium rooms because the small rooms only have the chinese language equipment, but the other rooms have a tablet to search karaoke songs on youtube. The rooms are nice and the bar is very nice, it seems like that's the main attraction but we didn't get any drinks. It's very much worth the price and we booked a room for $35 an hour but we stayed a little over and they don't charge for a full second hour they just charge for the time that you stay for which is nice. I definitely recommend if you're looking for something fun and don't just want to drink at a bar.
Atmosphere: 5
Food: 3
Service: 3
Pros: Atmosphere is great. I have fun every time I come here. Song selection is decent. They have some songs we didn’t expect to find there.
Cons: I think they try to upsell people during happy hour when they aren’t full. I’ve been twice on a Saturday in the afternoon, and twice I’ve been told that all their medium rooms are full and only the big room is free. If we want the medium room, we need to wait 20 minutes, they say. What a funny coincidence that this happened twice. The room rate is $45/hr for the medium room, and $55/hr for the big room, so they make more if we choose the big room obviously. We went with the big room anyway because my party doesn’t want to wait, but I got a funny feeling about it this time around.
It’s also difficult to make a reservation. I called, but they don’t pick up.
Atmosphere: 5
Service: 3
I had a great time with my friends, youtube premium and the service was great, we were able to play songs that werent available at other kareoke places we went to before. We'd for sure return if we're in the area again.
Atmosphere: 5
Service: 5
Nice well appointed KTV. The staff is wonderful and the place is full of smiles. Lots of fun. I’ve been there many times.
Atmosphere: 5
Service: 5
Recommended dishes: Small Fruits Plate with Some Liquor, Popcorn Chicken
Restaurantji Recommends
I took my friends to this place for a gathering, and we had a great time here
Atmosphere: 5
Service: 5
This place is pretty good. I felt the price was very reasonable. Good selection of songs too! But using the writing input to type Chinese on their machine was a bit cumbersome. Either the old system where you select things using a remote, or using a tablet is much better. This clunky machine placed in the corner was really out of the way. I guess you could download an app on your phone if you come here often enough, but I have enough apps on my phone as is. Oh, on top of the entrance fee, there is a one-drink minimum. But if you're slow with choosing songs, they have a selection of songs ready to play in between, and they're pretty good selections, because they're taken from a singing show.
Atmosphere: 4
Service: 5
very good
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was so nice, my host was very attentive. My Birthday celebration was amazing thanks to you guys
Atmosphere: 5
Food: 5
Service: 5
Had a blast.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Small Fruits Plate with Some Liquor, Popcorn Chicken, Rose Jasmine Tea
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