Be away for a while and had to drop by for my favorite . Fish taco ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunday Brunch, Taco Tuesday
JOHNNY G
Great food amazing service shout out to the bartender
Atmosphere: 5
Food: 5
Service: 5
Jazmin Rebollo
My family celebrated my father’s 50th birthday at Villa Catrina this past Saturday. We booked the entire bar area and outside patio area for the celebration. The owner/manager hired security guards for that night, which is totally fine. However, they were hovering over our guests the entire time, standing in the doorway, glaring at our family. We made it extremely clear that everyone in the patio area was part of the party. First, one security guard grabbed my cousin from behind without even speaking to her, & tried escorting her out. She explained that she is part of the party. Then later that night, by the SAME security guard, another member of my family was confronted & grabbed, for no reason! The security guard assumed he wasn’t apart of the party… we strongly believe he was racially profiled. There was no reason the security had to physically touch my family. There was no reason for them to be hovering the entry way. They called Arcadia PD, for supposed “back up.” But when they arrived, they were confused as to why they were called. The police explained we were able to stay there until 11pm, which is what we agreed on in the contract, as they could see we did not cause any havoc as the security guards stated we did. But security did not allow it. We were RUSHED and PHYSICALLY PUSHED out of the restaurant.
Management failed to protect us. We have been going to this restaurant for YEARS. We had many many birthday celebrations there, but sadly we cannot return until something is done. The servers are amazing, they were the ones that made the night pleasant. However, the manager failed to take control of the situation, but instead let their security intimidate and physically ASSULT my family.
Once we exited the restaurant, security continued to FOLLOW us out to the parking lot, challenging to fight our male guests. One security guard, in his 60s with brown to gray hair was challenging to fight my dad & other family members while having his hand on his GUN. There was no reason for the security to be armed & absolutely no reason for them to be threatening to fight us. Those men were on a serious power trip. The same security guard also told my godfather that he was apart of a gang, which is completely inappropriate & showed us just how unprofessional and dangerous this ARMED security was! Fortunately, my family was able to remove themselves from the situation.
I still cannot fathom the inappropriate behavior displayed by the security guards that were hired & how Villa Catrina’s management handled the situation. No call, no apologies were made. Lots of loyal customers will be lost unfortunately.
Priscilla R
This is a review from a private event that occurred on Sat 8/10. We hosted a 50th birthday party here for my dad. We reserved the entire bar seating area plus the outside patio for around 85 people. My family is very known to this restaurant, including the manager. We have hosted multiple parties here with zero problems at all. We love the food and workers here. This review is not about the service or the food, as the servers provided great service including the bartender Chuy. This is strictly about how the manager handled the unfortunate situation that resulted in the shutdown of my dad's party before the contracted time of 11pm. First off, the restaurant decided to hired armed security. Not sure if it was because of the amount of people at the party. There was also another party going on at the other side of the restaurant. Totally understandable, however it was the security guards that caused all the problems. Like I said before, my family has hosted multiple parties here WITHOUT any security and there has never been a problem. They were hovering only our party inside the restaurant, rather than staying put outside by the entrance. The security, specifically the head one with the gun, continually harassed our guests throughout the entire night, which included putting his hands on one of my cousin's thinking she was not party of the party even though we had previously told them that everyone in the bar area and patio are part of the party. They also racially profiled my cousin's husband also thinking he was not part of the party even though my dad told him he was. The head security was rude, unprofessional, and confrontational, even threatening to fight my dad and other male guests. He even had his hand on his GUN. The manager did absolutely nothing to mellow out the situation. He let security call Arcadia PD, and even when they got there did not see the point of being there and left shortly after. They were not the ones who shutdown the party, the security did by yelling at everyone to get out, which the manager allowed. Our family was NOT acting belligerent or out of hand. Most were dancing on the dance floor. Even the servers and bartender were confused on what was happening and were even apologizing to US for how everything was handled. It is so unfortunate how this all played out because we love this restaurant and have supported this place since they opened. We wish the manager handled the situation differently by telling the security to stand down. He knew our family! I hope the owners come forward and apologize to my dad because we would like to keep coming here, but won't if there is no action taken. His 50th birthday party was ruined because of these security guards. Villa Catrina, I hope you make this right.
Atmosphere: 2
Food: 5
Service: 5
Marcy Guillen
I will never visit this venue again. This establishment is racist and treated SOME of my family in the utmost disrespectful way. They harassed my family all night. They did not allow us to enter the restaurant even though they saw us sitting in the patio which was reserved for this party, forced us close our tabs after one drink, and then called the police at 10pm when we reserved this place till 11pm.
Atmosphere: 1
Service: 1
Thomas E
Great to experience all kinds of Mexican Food! Everything was delicious, fresh and of a great quality! You can see, it is ran by locals!
Atmosphere: 4
Food: 5
Service: 5
Karrye Ramos
Our waitress was nice. The drink refill guy was rude and wanted us to leave right away. The food was meh. Probably wouldn't eat there again.
Atmosphere: 3
Food: 2
Service: 4
Bushra Bano
The food is amazing, and the portions are so generous that one order can easily satisfy two people. Staff was very friendly and happy .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churros and Ice Cream, Empanadas, Chips and Salsa, Steak Ranchero
Maria Ramirez
Highly recommend for any type of events , we held my sister xv and it was the best experience ever . My parents also had their wedding . We have gone through them for a multiple events already. Thank you so much ?
Atmosphere: 5
Food: 5
Service: 5
Jennifer Wong
Ordered salmon w/broccoli/cauliflower, white rice with butter wine sauce. So yummy !Chips and salsa were nice and hot. Chicken ? mole enchiladas looked great too. I will definitely go back there to eat !
Love it here! Taco Tuesday is the best deal. Crispy Chicken Taco or 2 Street Tacos with rice, beans, and your choice of a beer or margarita for $12. Can't beat it! Friendly and attentive staff. Full menu also great, and love their margaritas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Tuesday, Chips and Salsa, Rice and Beans
Olga Leyva
Everything is delicious, even the beans have flavor and the employees are all very friendly, I just didn't like the churros but everything else 6 ⭐️
Atmosphere: 5
Service: 5
Recommended dishes: Sunday Brunch
sun kang
Excellent food and service. We also love the Mexican restaurant atmosphere...music and very well decorated gives it the vacation mood of feeling.
Atmosphere: 5
Food: 5
Service: 5
Joann Williams (Nai'a)
The food was rather plain and had little flavor but there is plenty of it-so I guess it is worth the prices. We were brought a big bowl of chips and a tiny bowl of salsa which never got refilled.
Be away for a while and had to drop by for my favorite . Fish taco ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sunday Brunch, Taco Tuesday
Great food amazing service shout out to the bartender
Atmosphere: 5
Food: 5
Service: 5
My family celebrated my father’s 50th birthday at Villa Catrina this past Saturday. We booked the entire bar area and outside patio area for the celebration. The owner/manager hired security guards for that night, which is totally fine. However, they were hovering over our guests the entire time, standing in the doorway, glaring at our family. We made it extremely clear that everyone in the patio area was part of the party. First, one security guard grabbed my cousin from behind without even speaking to her, & tried escorting her out. She explained that she is part of the party. Then later that night, by the SAME security guard, another member of my family was confronted & grabbed, for no reason! The security guard assumed he wasn’t apart of the party… we strongly believe he was racially profiled. There was no reason the security had to physically touch my family. There was no reason for them to be hovering the entry way. They called Arcadia PD, for supposed “back up.” But when they arrived, they were confused as to why they were called. The police explained we were able to stay there until 11pm, which is what we agreed on in the contract, as they could see we did not cause any havoc as the security guards stated we did. But security did not allow it. We were RUSHED and PHYSICALLY PUSHED out of the restaurant.
Management failed to protect us. We have been going to this restaurant for YEARS. We had many many birthday celebrations there, but sadly we cannot return until something is done. The servers are amazing, they were the ones that made the night pleasant. However, the manager failed to take control of the situation, but instead let their security intimidate and physically ASSULT my family.
Once we exited the restaurant, security continued to FOLLOW us out to the parking lot, challenging to fight our male guests. One security guard, in his 60s with brown to gray hair was challenging to fight my dad & other family members while having his hand on his GUN. There was no reason for the security to be armed & absolutely no reason for them to be threatening to fight us. Those men were on a serious power trip. The same security guard also told my godfather that he was apart of a gang, which is completely inappropriate & showed us just how unprofessional and dangerous this ARMED security was! Fortunately, my family was able to remove themselves from the situation.
I still cannot fathom the inappropriate behavior displayed by the security guards that were hired & how Villa Catrina’s management handled the situation. No call, no apologies were made. Lots of loyal customers will be lost unfortunately.
This is a review from a private event that occurred on Sat 8/10. We hosted a 50th birthday party here for my dad. We reserved the entire bar seating area plus the outside patio for around 85 people. My family is very known to this restaurant, including the manager. We have hosted multiple parties here with zero problems at all. We love the food and workers here. This review is not about the service or the food, as the servers provided great service including the bartender Chuy. This is strictly about how the manager handled the unfortunate situation that resulted in the shutdown of my dad's party before the contracted time of 11pm. First off, the restaurant decided to hired armed security. Not sure if it was because of the amount of people at the party. There was also another party going on at the other side of the restaurant. Totally understandable, however it was the security guards that caused all the problems. Like I said before, my family has hosted multiple parties here WITHOUT any security and there has never been a problem. They were hovering only our party inside the restaurant, rather than staying put outside by the entrance. The security, specifically the head one with the gun, continually harassed our guests throughout the entire night, which included putting his hands on one of my cousin's thinking she was not party of the party even though we had previously told them that everyone in the bar area and patio are part of the party. They also racially profiled my cousin's husband also thinking he was not part of the party even though my dad told him he was. The head security was rude, unprofessional, and confrontational, even threatening to fight my dad and other male guests. He even had his hand on his GUN. The manager did absolutely nothing to mellow out the situation. He let security call Arcadia PD, and even when they got there did not see the point of being there and left shortly after. They were not the ones who shutdown the party, the security did by yelling at everyone to get out, which the manager allowed. Our family was NOT acting belligerent or out of hand. Most were dancing on the dance floor. Even the servers and bartender were confused on what was happening and were even apologizing to US for how everything was handled. It is so unfortunate how this all played out because we love this restaurant and have supported this place since they opened. We wish the manager handled the situation differently by telling the security to stand down. He knew our family! I hope the owners come forward and apologize to my dad because we would like to keep coming here, but won't if there is no action taken. His 50th birthday party was ruined because of these security guards. Villa Catrina, I hope you make this right.
Atmosphere: 2
Food: 5
Service: 5
I will never visit this venue again. This establishment is racist and treated SOME of my family in the utmost disrespectful way. They harassed my family all night. They did not allow us to enter the restaurant even though they saw us sitting in the patio which was reserved for this party, forced us close our tabs after one drink, and then called the police at 10pm when we reserved this place till 11pm.
Atmosphere: 1
Service: 1
Great to experience all kinds of Mexican Food! Everything was delicious, fresh and of a great quality! You can see, it is ran by locals!
Atmosphere: 4
Food: 5
Service: 5
Our waitress was nice. The drink refill guy was rude and wanted us to leave right away. The food was meh. Probably wouldn't eat there again.
Atmosphere: 3
Food: 2
Service: 4
The food is amazing, and the portions are so generous that one order can easily satisfy two people.
Staff was very friendly and happy .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Churros and Ice Cream, Empanadas, Chips and Salsa, Steak Ranchero
Highly recommend for any type of events , we held my sister xv and it was the best experience ever . My parents also had their wedding . We have gone through them for a multiple events already. Thank you so much ?
Atmosphere: 5
Food: 5
Service: 5
Ordered salmon w/broccoli/cauliflower, white rice with butter wine sauce. So yummy !Chips and salsa were nice and hot. Chicken ? mole enchiladas looked great too. I will definitely go back there to eat !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa
Restaurantji Recommends
Love it here! Taco Tuesday is the best deal. Crispy Chicken Taco or 2 Street Tacos with rice, beans, and your choice of a beer or margarita for $12. Can't beat it! Friendly and attentive staff. Full menu also great, and love their margaritas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Taco Tuesday, Chips and Salsa, Rice and Beans
Everything is delicious, even the beans have flavor and the employees are all very friendly, I just didn't like the churros but everything else 6 ⭐️
Atmosphere: 5
Service: 5
Recommended dishes: Sunday Brunch
Excellent food and service. We also love the Mexican restaurant atmosphere...music and very well decorated gives it the vacation mood of feeling.
Atmosphere: 5
Food: 5
Service: 5
The food was rather plain and had little flavor but there is plenty of it-so I guess it is worth the prices. We were brought a big bowl of chips and a tiny bowl of salsa which never got refilled.
Atmosphere: 4
Food: 2
Service: 3
Love their carnitas tacos ? ? ?
Atmosphere: 5
Food: 5
Service: 5
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