Super bummed that my experience at the Garden Grove locatiom was not good. Went to order a sausage egg and cheese breakfast sandwich x2. Along with a bunch of other items. They gave us breakfast sandwiches that did not match the photo of the sausage link croissant number 90 sandwich. I asked if they would replace the 2 sandwiches. They said yes. Waited and waited. Went back to ask if the sandwiches were done and they started arguing that they had given us sausage sandwiches. Then I asked why they said they would replace them if they were not going to, and they said very rude about it. I will drop a photo of the sandwich photo below. It didn't make sense why they were so angry and rude about it, especially because what they gave was not sausage. I used to recommend them to families staying at Great Wolf Lodge but do NOT recommend them anymore.
Duy Tran
Ordered 2 sandwiches through their app the night before. Came 15 min earlier than scheduled pickup time. Cashier without looking at the screen said my order was not in the system😳. Ok fine, I cancelled that app order right away and ordered through her. Attitude of the cashier @ 4:15am is you know “whatever”. The main issue besides that is currently I didn’t get the refund from the app order. Julie Vuong is being quiet after Jan 4 email message of they’re looking into this. Come on Lee’s, only 15.20 refund it back. I have the cancellation confirmation email from your app also, and yes Julie Vuong got that to review also.
Chevelle Breaux Sr.
I been here twice had the turkey sandwich on slice bagel bread the 1st time and the 2nd time I had the tune on slice bagel bread and the mango tea. so far I love this place everything nice and clean and excellent customer service. I will be back.
Super bummed that my experience at the Garden Grove locatiom was not good. Went to order a sausage egg and cheese breakfast sandwich x2. Along with a bunch of other items. They gave us breakfast sandwiches that did not match the photo of the sausage link croissant number 90 sandwich. I asked if they would replace the 2 sandwiches. They said yes. Waited and waited. Went back to ask if the sandwiches were done and they started arguing that they had given us sausage sandwiches. Then I asked why they said they would replace them if they were not going to, and they said very rude about it. I will drop a photo of the sandwich photo below. It didn't make sense why they were so angry and rude about it, especially because what they gave was not sausage. I used to recommend them to families staying at Great Wolf Lodge but do NOT recommend them anymore.
Ordered 2 sandwiches through their app the night before. Came 15 min earlier than scheduled pickup time. Cashier without looking at the screen said my order was not in the system😳. Ok fine, I cancelled that app order right away and ordered through her. Attitude of the cashier @ 4:15am is you know “whatever”. The main issue besides that is currently I didn’t get the refund from the app order. Julie Vuong is being quiet after Jan 4 email message of they’re looking into this. Come on Lee’s, only 15.20 refund it back. I have the cancellation confirmation email from your app also, and yes Julie Vuong got that to review also.
I been here twice had the turkey sandwich on slice bagel bread the 1st time and the 2nd time I had the tune on slice bagel bread and the mango tea. so far I love this place everything nice and clean and excellent customer service. I will be back.
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