McDonald's
16552 E 14th St, Ashland
(510) 317-5950
Recent Reviews
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I waited 10 minutes to order in drive through. They were “only taking orders from one side” but I watched 6 cars leave because no one was taking orders from both drive through sections. I drove up to the window where you pay. I let them know that it wasn’t working and that I had been waiting. I was not rude. But I got the funniest answer that being, “ I can’t take orders because people come up to the window and talk to me”. Unbelievable. I tried to explain to her nicely again that she/they were only taking orders from one side. She again responded rudely that she was, “talking to the customer” and let 6 cars leave. I should’ve asked for her name because she was honestly just being petty it was at 5:14pm. I hope they switch her cause she’s just rude. This crew is not it. I come here often and the old crew was much nicer. This lady thinks she owns the place and was petty. The other two girls standing behind her were also just standing their talking when their was 3 cars ahead of us. But at least the guy at the next window was nice.
Atmosphere: 2
Food: 3
Service: 1
Dinning room hours say 9:30 and they closed a half hour early. That's a good way to lose business and your job. She said they didn't have a cashier yet someone was taking orders through the drive through. Make it make sense 🤷🏽
One breakfast order: 29 x charged, nothing in the bun, senior coffee not free. A young employee parks right in front of the entrance door; when I mentioned it to the Manager that walked in with the young fellow she pointed out there is lots of parking in the back?????
One manager totally messed up my order from what I told her. She ordered hot cakes which I never told her. She ordered it to go when I told her it was for there. This manager is completely incompetent. It is no wonder when customers orders are screwed up. The other manager made my order to go when I told her three times it was for there. I will never come back to this McDonald's again!!
The first photo shows what I ordered, while the other two show what I received. They could definitely do a better job with the preparation and wrapping of the burgers.
It seems like McDonald’s locations have lost their commitment to food quality and presentation.
I like the app and the promotions, but now I’m considering going somewhere else.
Slowest McDonald ever in the morning. Don’t come for breakfast, you’ll be waiting forever
They never service both drive thru windows
As McDonald's go, this one is better than most. Staff is nice. I do not like the new trend of requiring customers to use tge kiosks instead of people, though.
Atmosphere: 2
Food: 2
Service: 3
They let you order online and they are closed! Earlier then they are supposed to be.
The woman who attended was very nice, the place was very clean.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
Ordered a large fries, only half full, this is the 3rd time. No more next time.
Atmosphere: 1
Today I went to this place with my dog and I didn't know that they didn't allow dogs in so I was making an agreement with my children so that they could order and I could leave with the dog but the manager treated us very badly and told us that he wasn't going to serve us because he wasn't It was a game....
He was very rude, I don't know how they can have that kind of people in a place like this.
I bought 2 McChikens. The worst. Not even fresh. Cold and tasted old
Food: 1
Service: 3
In that last month, I was unable to find a hamburger joint that didn't completely overcook and dry out their hamburgers!
Atmosphere: 3
Food: 2
Service: 3
Great service, food excellent. Thank you very much, keep up the good work.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Bacon Egg & Cheese Biscuit, Burger, Chicken Mcnuggets
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