The manager was cussing at her employees in front of everybody. Food was cold. I do not appreciate your getting yelled at on my lunch.
Atmosphere: 1
Food: 1
Service: 1
Heather Winford
Hi. I just have to say THANK YOU for the great service and delicious Beyond Burger Whopper and fries! Fries were hot and salty, beyond burger had lots of produce on it too. The employee was working hard and doing a great job!
Food: 5
Service: 5
Leah Preis
THERE WAS A DEAD FLY IN MY CHICKEN SANDWHICH! DO NOT EAT HERE! The restaurant is absolutely filthy and the workers are rude. I called to talk to a manger, a man answered and said “hello”, in a very rude tone like I was bothering him by a phone call, and that was all he said, no “hi this is Burger King” nothing, so I said “hey I don’t know if I talk to you or a manager”, to speak about getting a refund, and they won’t pick up any phone calls as soon as I said the word manager, he hung up immediately. Literally I couldn’t even finish the word manager before he hung up, and I was not being rude I came off very calm and collected, which most people wouldn’t have in my situation. I ate almost half my chicken sandwhich when some of my lettuce fell out and I noticed a dead shriveled fly stuck to one of the pieces, which clearly has been sitting there longer than a few days it was skinny and dry. As of now I am very sick to my stomach, and have been nauseated for the past 2 days.
Atmosphere: 1
Food: 1
Service: 1
Bart Eckerfield
Hello Everyone! I visited the Bell Road Facility on Thursday 24th in the late afternoon. I was treating myself to some BK for the first time in Months. I entered and observed the facility to be clean and somewhat organized. The Covid Screen was still in place and scratched and dismal. No customers were inside and I waited for at least 5 min. Before a pleasant looking employee finally came to take my order. I am from Texas and ordered the #2 Combo medium. Then I decided to add a #1 without combo and just get the Burger. This is where it became tricky. As I ordered, the greeter asked if I wanted cheese and I agreed. The Greeter continued to change my words to Plain. I explained that I did not want the fries or a drink, just the burger. It went back and forth several times and I explained her words were confusing me; regarding the plain. Finally I became so dissatisfied, I just agreed. When I received the order it was just what she insisted I order regarding the Burger Plain. At first, I was mad at myself for not insisting and clarifying what the heck the girl was talking about. Shortly after, I changed my attitude and realized I was being served by a Presidential Candidate and had been swindled into agreeing to a "Word Salad Debate" ; The only thing was I forgot to get her Signature. Darn....
Atmosphere: 1
Food: 1
Service: 1
Mandie Bozarth
Hands down this is the best Burger King I've ever been to.... It's huge inside it was very clean the food was great even with the customization of orders in the bathrooms were huge and clean and had music rocking in them it was awesome. Oh just add a little note they accept EBT which would have gotten them a sixth star if you could do that...
Atmosphere: 5
Food: 5
Service: 5
Christopher Hughes
Clean and greasy service
Wheelchair accessibility: Yes,very good!
Atmosphere: 5
Food: 5
Service: 5
Sarah Allen
Left out 1/2 of my order, wouldn’t answer the phone. I have a broker leg and my ride was gone and I couldn’t get back to get what I paid for. And had asked if everything was in the bag they said yes.
Atmosphere: 1
Food: 1
Service: 1
JOSEPH Johnson
Speakers are a little wonkie but otherwise perfect. Still has a freestyle coke machine
Atmosphere: 4
Food: 5
Service: 5
Nancy
Ok place to go..fast service every hamburger taste different..
We were standing in line and waiting patiently when we look behind the counter a woman was on. Her phone when we asked for our order she looked at us and went back to her phone so we walked out
Great place I've been there many times and will go back and recommend to everyone
Atmosphere: 5
Food: 5
Service: 5
Amber Warren
I call this location Tweaker King! Every time I've gone in there, there always seems to be a tweaker inside asking to use the restroom or bothering other customers way to go Auburn!
Atmosphere: 1
Food: 1
Service: 1
Sherri Swift
The service was fast and friendly. Food was good.
Atmosphere: 5
Food: 5
Service: 5
nvrkuit1
We eat there every Saturday night. Normally very good. Tonight, I dropped my wife off and I went to another place to get food for my grandson.When I returned, my wife was still standing there, waiting to order. Another lady was standing there, upset waiting for ketchup.The lady working the grill like she did not want to be there and the gentleman at the drive-through, pay no attention to the counter, and there were no cars in the drive-through at this time so we walked out
Atmosphere: 1
Food: 1
Service: 1
Robert Wagner
Ordered the candied bacon whopper yesterday, I got food poisoning and became very ill, contacted burger King around 8pm and told one of the workers what happened, he then said so what and hung up on me and ignored calls rest of the night.
The manager was cussing at her employees in front of everybody. Food was cold. I do not appreciate your getting yelled at on my lunch.
Atmosphere: 1
Food: 1
Service: 1
Hi. I just have to say THANK YOU for the great service and delicious Beyond Burger Whopper and fries! Fries were hot and salty, beyond burger had lots of produce on it too. The employee was working hard and doing a great job!
Food: 5
Service: 5
THERE WAS A DEAD FLY IN MY CHICKEN SANDWHICH! DO NOT EAT HERE! The restaurant is absolutely filthy and the workers are rude. I called to talk to a manger, a man answered and said “hello”, in a very rude tone like I was bothering him by a phone call, and that was all he said, no “hi this is Burger King” nothing, so I said “hey I don’t know if I talk to you or a manager”, to speak about getting a refund, and they won’t pick up any phone calls as soon as I said the word manager, he hung up immediately. Literally I couldn’t even finish the word manager before he hung up, and I was not being rude I came off very calm and collected, which most people wouldn’t have in my situation. I ate almost half my chicken sandwhich when some of my lettuce fell out and I noticed a dead shriveled fly stuck to one of the pieces, which clearly has been sitting there longer than a few days it was skinny and dry. As of now I am very sick to my stomach, and have been nauseated for the past 2 days.
Atmosphere: 1
Food: 1
Service: 1
Hello Everyone! I visited the Bell Road Facility on Thursday 24th in the late afternoon. I was treating myself to some BK for the first time in Months. I entered and observed the facility to be clean and somewhat organized. The Covid Screen was still in place and scratched and dismal. No customers were inside and I waited for at least 5 min. Before a pleasant looking employee finally came to take my order. I am from Texas and ordered the #2 Combo medium. Then I decided to add a #1 without combo and just get the Burger. This is where it became tricky. As I ordered, the greeter asked if I wanted cheese and I agreed. The Greeter continued to change my words to Plain. I explained that I did not want the fries or a drink, just the burger. It went back and forth several times and I explained her words were confusing me; regarding the plain. Finally I became so dissatisfied, I just agreed. When I received the order it was just what she insisted I order regarding the Burger Plain. At first, I was mad at myself for not insisting and clarifying what the heck the girl was talking about.
Shortly after, I changed my attitude and realized I was being served by a Presidential Candidate and had been swindled into agreeing to a "Word Salad Debate" ; The only thing was I forgot to get her Signature. Darn....
Atmosphere: 1
Food: 1
Service: 1
Hands down this is the best Burger King I've ever been to.... It's huge inside it was very clean the food was great even with the customization of orders in the bathrooms were huge and clean and had music rocking in them it was awesome. Oh just add a little note they accept EBT which would have gotten them a sixth star if you could do that...
Atmosphere: 5
Food: 5
Service: 5
Clean and greasy service
Wheelchair accessibility: Yes,very good!
Atmosphere: 5
Food: 5
Service: 5
Left out 1/2 of my order, wouldn’t answer the phone. I have a broker leg and my ride was gone and I couldn’t get back to get what I paid for. And had asked if everything was in the bag they said yes.
Atmosphere: 1
Food: 1
Service: 1
Speakers are a little wonkie but otherwise perfect. Still has a freestyle coke machine
Atmosphere: 4
Food: 5
Service: 5
Ok place to go..fast service every hamburger taste different..
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper
We were standing in line and waiting patiently when we look behind the counter a woman was on. Her phone when we asked for our order she looked at us and went back to her phone so we walked out
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great place I've been there many times and will go back and recommend to everyone
Atmosphere: 5
Food: 5
Service: 5
I call this location Tweaker King! Every time I've gone in there, there always seems to be a tweaker inside asking to use the restroom or bothering other customers way to go Auburn!
Atmosphere: 1
Food: 1
Service: 1
The service was fast and friendly. Food was good.
Atmosphere: 5
Food: 5
Service: 5
We eat there every Saturday night. Normally very good. Tonight, I dropped my wife off and I went to another place to get food for my grandson.When I returned, my wife was still standing there, waiting to order. Another lady was standing there, upset waiting for ketchup.The lady working the grill like she did not want to be there and the gentleman at the drive-through, pay no attention to the counter, and there were no cars in the drive-through at this time so we walked out
Atmosphere: 1
Food: 1
Service: 1
Ordered the candied bacon whopper yesterday, I got food poisoning and became very ill, contacted burger King around 8pm and told one of the workers what happened, he then said so what and hung up on me and ignored calls rest of the night.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Whopper
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