Sourdough & Co. - Auburn

goggle said busier than normal, what they meant was closed over 30 minutes early.

Well. The 2 young men working were really upbeat, friendly and engaging. So that was nice. I ordered the cold roast beef sandwich to go. Was super excited to sit down and eat, opened my sandwich and found turkey. Super disappointed. I ate it because I didn't feel like driving back and turkey is OK, but it wasn't the roast beef I wanted.

Atmosphere: 4

Food: 3

Service: 4

This location has had issues with their soda machine for the last year. I ordered meals with sandwiches, chips and drinks. The diet drinks did not work. I was given "grief" when I wanted a re-fill on my soda and they had to give me another can that I didn't think I should have to pay for. I also ordered a grilled cheese for my daughter. When I have ordered that here, and at other locations, it's a warm sandwich with melted cheese. It wasn't heated. I went and asked if they could microwave it a little to melt the cheese and was told (very curt and blunt) "Next time tell us if you want it hot before you order it." The food was good, but for the amount I am paying for 4 sandwiches I would expect a bit more in the service. Staff was not warm and friendly in any way.

Atmosphere: 2

Food: 4

Service: 1

Something is wrong with the people that work their. I don't want to sound like an ahole, but don't know if they have a disability or what. I came in and waited for a couple to order in front of me. I ordered a simple toasted sandwich with everything on it. I said do I have time to run to the store next store? He said ya sure. There was a dude with pink hair and a chick with a nose ring. Last time I was here it took almost an hour to make my sandwich and there was 3 working. I came back from the store and the couple that had ordered before me were still waiting. It's been almost an hour and they got theirs and it's all messed up. I'm STILL WAITING for mine. The dude keeps telling people that come to pick up food that they were so packed, sorry. New employee, sorry. First of, they weren't packed. It's the same people waiting. Second, its the same employees as months ago. He just told me they are going to start working on it soon. Like dude what!?!? I'm hoping that the sandwich is ok for it taking this long. Both employees move slow af. Like slow motion slow. Like I said, I don't know if anything is wrong with them or they just don't like their job. Dude was polite, but if you want to waste your day, get your sandwich here. They are adding 30 and 40 minutes to door dash orders. I dont understand why it is taking them SO LONG to make food. At the max, 15 minutes per sammy? Jeeze.

Service: 1

Something is wrong with the people that work their. I don't want to sound like an ahole, but don't know if they have a disability or what. I came in and waited for a couple to order in front of me. I ordered a simple toasted sandwich with everything on it. I said do I have time to run to the store next store? He said ya sure. There was a dude with pink hair and a chick with a nose ring. Last time I was here it took almost an hour to make my sandwich and there was 3 working. I came back from the store and the couple that had ordered before me were still waiting. It's been almost an hour and they got theirs and it's all messed up. I'm STILL WAITING for mine. The dude keeps telling people that come to pick up food that they were so packed, sorry. New employee, sorry. First of, they weren't packed. It's the same people waiting. Second, its the same employees as months ago. He just told me they are going to start working on it soon. Like dude what!?!? I'm hoping that the sandwich is ok for it taking this long. Both employees move slow af. Like slow motion slow. Like I said, I don't know if anything is wrong with them or they just don't like their job. Dude was polite, but if you want to waste your day, get your sandwich here. They are adding 30 and 40 minutes to door dash orders. I dont understand why it is taking them SO LONG to make food. At the max, 15 minutes per sammy? Jeeze.

Service: 1

Came in for lunch on a rainy day and ordered the hot caprese specialty sandwich. Very tasty and enjoyed the famous sourdough bread! The place was busy, so service was a bit slow, but overall a good place to stop for a sandwich & soup.

Atmosphere: 4

Food: 4

Service: 4

I came in the other day and it was so hot. They did not have the back door closed I felt very unsafe with all the homeless people back there. I could see them walk past it was disgusting I waited over an hour for my food and just before I was about to ask for a refund they gave me my sandwich. It was burnt the lettuce was toasted which is so nasty and gross. There was barley and meat and more cheese than a cow could make. I am very. Very. Very. Disappointed I had high hopes this location should just be closed I’d rather go to subway and spend less than 10$ then pay almost 35!! For a burnt sandwich that has more cheese than meat, and also don’t toast it because the will toast they produce.

Atmosphere: 1

Food: 1

Service: 1

Just plain R-U-D-E !!!! Sourdough Co sandwiches are good but the people at this location made it a totally unappetizing experience. I'll find another shop elsewhere. ?

Atmosphere: 1

Food: 4

Service: 1

The staff were incredibly dismissive and rude. I was made to feel like I was bothering them by ordering sandwiches. They also did not tell me that the soda machine was out of almost everything when I ordered a drink. I have rarely felt such hostility at a food establishment.

Atmosphere: 1

Food: 3

Service: 1

I ordered a sandwich through Doordash tonight and discovered a long hair in the sandwich while I was eating. I've ordered from here a few times before and it's always been good but that long of a hair in my food is concerning and pretty disgusting.

Paid $1.25 extra for avocado on each sandwich and got completely rotten avocado on both. Not great...

Best sandwich around. The sourdough bread is just delicious. Take home a loaf with your sandwiches. You’ll be craving it!

Atmosphere: 5

Food: 5

Service: 5

So dang good, but breaks the bank!

Atmosphere: 4

Food: 5

Service: 5

This location SUCKS!!! The older woman with short gray hair was very rude. She acted like it was an inconvenience that my friend and I came in to order sandwiches, didn’t even greet us, started with “what do you want?”, and would barely let us get a word in while ordering. She should treat customers with respect, as they sign her paychecks, or she should NOT work here. It created a hostile environment.Also, another employee was wearing a In-N-Out shirt for some reason?? The only alright thing about this place is the food.Edit: I wrote this review before even eating because I was so angry. They messed up our entire order as well. Wish I could give 0 stars.

Atmosphere: 1

Food: 1

Service: 1

The clam chowder was very good and the crispy chicken sandwich was excellent.

Atmosphere: 4

Food: 5

Service: 5