Chicken little bit over cooked or burn and dry. And now got me food poisoning ceo keep eye on your business
Atmosphere: 5
Food: 2
Service: 5
Yamilka Coca
It has been a few years since I've gone to El Pollo Loco. I am on a journey to eat better, and I thought this would be a better fast food choice.I ordered the double chicken tostada for my mom and the chicken meal for my friends and I. It was as delicious as I remembered it, and I couldn't believe I'd had gone this long without eating it.My mom gobbled up the tostada, so that was a good sign. ?I had a leg and a wing. I made them into tacos with corn tortillas and salsa. Chicken was moist, which is what matters the most. On the side, I had yellow rice and mash potatoes. I skipped the beans, but that was a preference. They looked fresh.The service was friendly!
Every time I come here through the drive-through, I order the same thing and they give me such a hassle with repeating it over three times only to get to the window in my order is wrong. The drinks are gross very watery and diluted. Never consistent if you ask for a bag of chips on the side, they will take the chips from your combo and put it in the bag and still charge you two dollars for it and there’s no extra chips in there, the girl at the window always gets my order wrong. They’re very stingy with the extra chips that they charge as if they come out of her paycheck or she hast to make extra ones herself. Do not come to this location. They are very lazy workers and do not care about the quality of their service whatsoever , it sucks because it’s the closest one to me and it’s my favorite place to eat but now I have to drive farther just to grab some tacos because this one is inconsistent in constantly providing low service to me. As someone who goes to drive through quite frequently it’s annoying to go home and realized that my order is wrong
Atmosphere: 1
Food: 2
Service: 1
EMMA RAMIREZ
Great Food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
terry barta
Haven't been to an El Pollo Loco in a long time.I was really looking forward to the flavorful chicken but it just wasn't very good.Staff was very nice.Edit. I think my view was more on the value side. Perhaps I was a bit unfair as the prices in California are higher than I'm used to paying.
Atmosphere: 4
Food: 3
Service: 5
Cesar Martinez
the people that work there are very Rude!!!specially the woman!!!
Atmosphere: 1
Food: 1
Service: 1
Cindy Doan
Food was good. Service was good. No lemon?? Well at least they still had fresh serranos.
Atmosphere: 5
Food: 4
Service: 5
Osvaldo Zavala
The chicken is very delicious ? another flavor different from the others ? ? very well
Came here on Saturday December 2nd tried to use the app for drive through wouldn’t let me never lets you at this location. Not only that the app is horrible when it comes to offers , How is it gonna say on the app “You can’t use this offer online in store only” so I order my food on app walk in with the code and it’s no longer valid because I have to buy something inside ? That makes zero sense if the app is telling me and making me go in the store to redeem , it says “Redeem online at checkout or redeem in store” makes no sense yall need to invest in updating the app because that’s ridiculous…
Atmosphere: 2
Food: 3
Service: 1
Alfred Rutiaga
I had the chicken taco was pretty good took forever to get the
Today around 4pm I went to buy a family pack meal. I ordered a 18 piece, a chicken tostada,and extra 11 pieces of chicken. I was in the drive through so I drove up to pay and as I paid shortly after I was given my order and I drove up just a bit to check my order and my extra 11 pieces of chicken were not given so I went through the drive through again to purchase them again. I get home and lay out all the food on the table and as I do so my tostada salad was just a regular salad. I was not given the correct tortillas either. The chicken on the tostada was very hard. The tortillas were hard. The lettuce was brown. I was very disappointed especially because I had my pregnant sister at home craving Pollo Loco and I couldn't satisfy her cravings. Never going back to this Pollo Loco again!
Chicken little bit over cooked or burn and dry. And now got me food poisoning ceo keep eye on your business
Atmosphere: 5
Food: 2
Service: 5
It has been a few years since I've gone to El Pollo Loco. I am on a journey to eat better, and I thought this would be a better fast food choice.I ordered the double chicken tostada for my mom and the chicken meal for my friends and I. It was as delicious as I remembered it, and I couldn't believe I'd had gone this long without eating it.My mom gobbled up the tostada, so that was a good sign. ?I had a leg and a wing. I made them into tacos with corn tortillas and salsa. Chicken was moist, which is what matters the most. On the side, I had yellow rice and mash potatoes. I skipped the beans, but that was a preference. They looked fresh.The service was friendly!
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad, Guacamole, Avocado, Chips
Very good service, always very attentive people
Atmosphere: 4
Food: 4
Service: 4
Consistent Great Food & Great ServiceParking: Big Parking lot with Plenty of ParkingWheelchair accessibility: Parking right in front of the restaurant
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Classic Tostada, Double Chicken Tostada Salad, Baked Beans, Chicken Avocado, Guacamole, Avocado Salsa Hot, Chicken Taco Al Carbon, Double Chicken Avocado Salad, Salad
Every time I come here through the drive-through, I order the same thing and they give me such a hassle with repeating it over three times only to get to the window in my order is wrong. The drinks are gross very watery and diluted. Never consistent if you ask for a bag of chips on the side, they will take the chips from your combo and put it in the bag and still charge you two dollars for it and there’s no extra chips in there, the girl at the window always gets my order wrong. They’re very stingy with the extra chips that they charge as if they come out of her paycheck or she hast to make extra ones herself. Do not come to this location. They are very lazy workers and do not care about the quality of their service whatsoever , it sucks because it’s the closest one to me and it’s my favorite place to eat but now I have to drive farther just to grab some tacos because this one is inconsistent in constantly providing low service to me. As someone who goes to drive through quite frequently it’s annoying to go home and realized that my order is wrong
Atmosphere: 1
Food: 2
Service: 1
Great Food!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Haven't been to an El Pollo Loco in a long time.I was really looking forward to the flavorful chicken but it just wasn't very good.Staff was very nice.Edit. I think my view was more on the value side. Perhaps I was a bit unfair as the prices in California are higher than I'm used to paying.
Atmosphere: 4
Food: 3
Service: 5
the people that work there are very Rude!!!specially the woman!!!
Atmosphere: 1
Food: 1
Service: 1
Food was good. Service was good. No lemon?? Well at least they still had fresh serranos.
Atmosphere: 5
Food: 4
Service: 5
The chicken is very delicious ? another flavor different from the others ? ? very well
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Chicken
Service was good but chicken was burnt/
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Avocado
Came here on Saturday December 2nd tried to use the app for drive through wouldn’t let me never lets you at this location. Not only that the app is horrible when it comes to offers , How is it gonna say on the app “You can’t use this offer online in store only” so I order my food on app walk in with the code and it’s no longer valid because I have to buy something inside ? That makes zero sense if the app is telling me and making me go in the store to redeem , it says “Redeem online at checkout or redeem in store” makes no sense yall need to invest in updating the app because that’s ridiculous…
Atmosphere: 2
Food: 3
Service: 1
I had the chicken taco was pretty good took forever to get the
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Chicken Avocado, Double Chicken Avocado Salad
Today around 4pm I went to buy a family pack meal. I ordered a 18 piece, a chicken tostada,and extra 11 pieces of chicken. I was in the drive through so I drove up to pay and as I paid shortly after I was given my order and I drove up just a bit to check my order and my extra 11 pieces of chicken were not given so I went through the drive through again to purchase them again. I get home and lay out all the food on the table and as I do so my tostada salad was just a regular salad. I was not given the correct tortillas either. The chicken on the tostada was very hard. The tortillas were hard. The lettuce was brown. I was very disappointed especially because I had my pregnant sister at home craving Pollo Loco and I couldn't satisfy her cravings. Never going back to this Pollo Loco again!