The hashbrown was soft and soggy. The sausage was dry on my sandwich and on my hotcakes. My coffee was warm and not hot.
Atmosphere: 3
Food: 3
Service: 4
Aide Leon
Fast delivery
Atmosphere: 4
Food: 4
Service: 4
Stephen Alexander
Needs regular people back in there
Atmosphere: 3
Food: 3
Service: 3
vincent carrera
Man to much to tell ,gave me two bottom buns,wrong drink,parking me everytime, kids working there been rude since 2019 make me wanna slap all them worker's no wonder people go off on you McDonald's ain't the same no more!
Atmosphere: 1
Food: 1
Service: 1
Tiffany Erwin Long
I've eaten here multiple days in a row. The food tastes fine, obviously. But the quality of the appearance was horrible. I always buy mcdoubles and it's like 6 people are just tossing the sandwich together. My mind cannot comprehend how one person can stack a simple hamburger with the top 3 inches to the left and the patties in different directions. Just a very messy appearance. Didn't look appetizing. And everytime I ask for extra ketchup, mustard, and onions, I recieve a regular mcdouble smothered in only ketchup.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cheeseburger
Southgate Stretch (Stretch from Southgate)
Ordered drive thru 20-piece McNuggets chocolate shake and caramel frappe. Customer service was good and the whole order was correct. Time was appx 1:00 pm
Atmosphere: 4
Food: 4
Service: 4
ornelasdragon
Very clean, I truly enjoyed my breakfast.
Atmosphere: 4
Food: 3
Service: 3
Joseph Paepule
Great on Chester and brundage Bakersfield
Atmosphere: 4
Food: 5
Service: 5
Eriberto Galdames
We went to breakfast with my wife, but the coffee was not fresh coffee, the rest was very good and sometimes you ask who is serving and he does it in a way that leaves something to think about.
Ordered drive thru 20-piece McNuggets chocolate shake and caramel frappe. Customer service was good and the whole order was correct. Time was appx 1:00 pm
Atmosphere: 4
Food: 4
Service: 4
Crystal Espinoza
Shout out to McDonald's for my kids Halloween buckets! Super cute!
Atmosphere: 5
Food: 5
Service: 5
Carolyn Clark/Paver
I made my order and paid for it this morning and didn't receive it until 23-25mins after I paid for it, people who didn't even start their order until after mine had been paid for and I was waiting for my food got theirs food before me and then I had to ask what was going on and then it still took 5mins for them to figure it out and then they brought it to me with the large Carmel frap not full melted and collapsed missing the 3 chocolate chip cookies and my lrg Sprite/lemonade slushy they said it was frozen so they bagged up my cookies didn't warm them which made them instead of warm they were hard and then after I got a refund for the lrg sprite/lemonade and then got home and still something is wrong I opened my bag and then find out my sandwich is wrong so I don't even get an apology when I'm telling the manager Antonio what happened he says to come back on my time my dime and then he just wanted to replace my incorrect sandwich so after waiting a small eternity as people who hadn't begun their orders until after I had paid and was waiting had gotten their food and were gone I finally asked after standing their for close to a half hour what the issue was then they bring it to me half of the whole thing missing and then when I explained to them everything they hand me a not full lrge frapp which is more like a medium since it wasn't full with the coolwhip on a cold drink melted and collapsed from sitting to long and even then is an inch or more from the top of the cup not the dome lid from sitting for a long period obviously they still didn't have the cookies in the bag had to wait for them to bag them up they weren't warm they were hard and then I was told the machine was frozen and I could wait or get a different drink I asked for the money back on the drink for the lrge Sprite lemonade because I didn't want anything else and they gave me it minus the tax but just handed me the $3.19 but i just wanted to get out of there after waiting for mt order for longer than anyone should have to wait and they didn't offer me anything not a coupon not an extra hash brown or a cookie to get home and find that my my mcgriddle was wrong and missing all of the egg my food no longer warm no attempt at so much as an apology over the phone they only reaction was wanting to know when I was coming back to the restaurant to get my sandwich made correct I wasn't yelling didn't raise my voice or cuss or mistreat any staff I had to point out that they didn't even say sorry about all of this nothing that was unexcusable waste of my time and money with veryt poor service and I will be contacting the district manager to complain about the entire experience in a restaurant that was fully staffed and I did everything except cook and bag it myself I normally never write reviews because no ones perfect and I have been there before myself we all have our bad days but this experience is at the very top of all time terrible service with lil to no effort and zero responsibility for the lack of customer service and the outrageous amount of time it took to receive it incorrectly and poor quality half missing I will not be going back after today, what a terrible eay to start out a Sunday morning very disappointed not worth spending our hard earned money either just a all together disappointing waste of time and energy at the end of the day it feels like I worked harder than they did just to deal with getting the food I paid for this is sadly the new normno customer service no responsibility no respect no honor in doing a good job or treating people who are the reason you get paid and have a job with common courtesy and respect the bare minimum maentality period its disgusting and sadly its the new normal everywhere you seem to go these days ☹️
Atmosphere: 3
Food: 1
Service: 1
Frankie Padilla
I went walking and I have gotten some chicken nuggets ?.
Atmosphere: 5
Food: 5
Service: 5
maria rodriguez
Hate that I'm going thru the drive thru and every time now they have u go park then they bring u your food , hate that . That's why it's called a drive thru so u drive thru and not have to park.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, French Fries, Big Mac
Services suck no help in the front
Service: 1
The hashbrown was soft and soggy. The sausage was dry on my sandwich and on my hotcakes. My coffee was warm and not hot.
Atmosphere: 3
Food: 3
Service: 4
Fast delivery
Atmosphere: 4
Food: 4
Service: 4
Needs regular people back in there
Atmosphere: 3
Food: 3
Service: 3
Man to much to tell ,gave me two bottom buns,wrong drink,parking me everytime, kids working there been rude since 2019 make me wanna slap all them worker's no wonder people go off on you McDonald's ain't the same no more!
Atmosphere: 1
Food: 1
Service: 1
I've eaten here multiple days in a row. The food tastes fine, obviously. But the quality of the appearance was horrible. I always buy mcdoubles and it's like 6 people are just tossing the sandwich together. My mind cannot comprehend how one person can stack a simple hamburger with the top 3 inches to the left and the patties in different directions. Just a very messy appearance. Didn't look appetizing. And everytime I ask for extra ketchup, mustard, and onions, I recieve a regular mcdouble smothered in only ketchup.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Cheeseburger
Ordered drive thru 20-piece McNuggets chocolate shake and caramel frappe. Customer service was good and the whole order was correct. Time was appx 1:00 pm
Atmosphere: 4
Food: 4
Service: 4
Very clean, I truly enjoyed my breakfast.
Atmosphere: 4
Food: 3
Service: 3
Great on Chester and brundage Bakersfield
Atmosphere: 4
Food: 5
Service: 5
We went to breakfast with my wife, but the coffee was not fresh coffee, the rest was very good and sometimes you ask who is serving and he does it in a way that leaves something to think about.
Atmosphere: 3
Service: 3
Restaurantji Recommends
Ordered drive thru 20-piece McNuggets chocolate shake and caramel frappe. Customer service was good and the whole order was correct. Time was appx 1:00 pm
Atmosphere: 4
Food: 4
Service: 4
Shout out to McDonald's for my kids Halloween buckets! Super cute!
Atmosphere: 5
Food: 5
Service: 5
I made my order and paid for it this morning and didn't receive it until 23-25mins after I paid for it, people who didn't even start their order until after mine had been paid for and I was waiting for my food got theirs food before me and then I had to ask what was going on and then it still took 5mins for them to figure it out and then they brought it to me with the large Carmel frap not full melted and collapsed missing the 3 chocolate chip cookies and my lrg Sprite/lemonade slushy they said it was frozen so they bagged up my cookies didn't warm them which made them instead of warm they were hard and then after I got a refund for the lrg sprite/lemonade and then got home and still something is wrong I opened my bag and then find out my sandwich is wrong so I don't even get an apology when I'm telling the manager Antonio what happened he says to come back on my time my dime and then he just wanted to replace my incorrect sandwich so after waiting a small eternity as people who hadn't begun their orders until after I had paid and was waiting had gotten their food and were gone I finally asked after standing their for close to a half hour what the issue was then they bring it to me half of the whole thing missing and then when I explained to them everything they hand me a not full lrge frapp which is more like a medium since it wasn't full with the coolwhip on a cold drink melted and collapsed from sitting to long and even then is an inch or more from the top of the cup not the dome lid from sitting for a long period obviously they still didn't have the cookies in the bag had to wait for them to bag them up they weren't warm they were hard and then I was told the machine was frozen and I could wait or get a different drink I asked for the money back on the drink for the lrge Sprite lemonade because I didn't want anything else and they gave me it minus the tax but just handed me the $3.19 but i just wanted to get out of there after waiting for mt order for longer than anyone should have to wait and they didn't offer me anything not a coupon not an extra hash brown or a cookie to get home and find that my my mcgriddle was wrong and missing all of the egg my food no longer warm no attempt at so much as an apology over the phone they only reaction was wanting to know when I was coming back to the restaurant to get my sandwich made correct I wasn't yelling didn't raise my voice or cuss or mistreat any staff I had to point out that they didn't even say sorry about all of this nothing that was unexcusable waste of my time and money with veryt poor service and I will be contacting the district manager to complain about the entire experience in a restaurant that was fully staffed and I did everything except cook and bag it myself I normally never write reviews because no ones perfect and I have been there before myself we all have our bad days but this experience is at the very top of all time terrible service with lil to no effort and zero responsibility for the lack of customer service and the outrageous amount of time it took to receive it incorrectly and poor quality half missing I will not be going back after today, what a terrible eay to start out a Sunday morning very disappointed not worth spending our hard earned money either just a all together disappointing waste of time and energy at the end of the day it feels like I worked harder than they did just to deal with getting the food I paid for this is sadly the new normno customer service no responsibility no respect no honor in doing a good job or treating people who are the reason you get paid and have a job with common courtesy and respect the bare minimum maentality period its disgusting and sadly its the new normal everywhere you seem to go these days ☹️
Atmosphere: 3
Food: 1
Service: 1
I went walking and I have gotten some chicken nuggets ?.
Atmosphere: 5
Food: 5
Service: 5
Hate that I'm going thru the drive thru and every time now they have u go park then they bring u your food , hate that . That's why it's called a drive thru so u drive thru and not have to park.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Cheeseburger, French Fries, Big Mac
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