Toasted turkey sandwich. I ordered it online and picked it up. The bread was stale. They forgot to put the mayonnaise on it and it just tasted horrible.
Atmosphere: 4
Food: 1
Service: 4
harley boe benson
I placed an order online to be ready at 12:45 and it's currently 12:55 and I haven't received any food yet.
Atmosphere: 1
Food: 1
Service: 1
Rodrigo Z
says temporarily closed even though it says open till 8pm and there is a employee inside.
Marc Stucky
Terrible place, slow, and the food was not kept cold. Took time bite, threw away, saving the family from a food borne illness.
Atmosphere: 1
Food: 1
Service: 1
Jimmy Moore
Only one person was working there, and there was a line. I have been to many Subways. I like Subway and have been to Subways with only one person working. Typically when the person making a sandwich takes an order and they want their sandwich toasted while it's toasting for 30 seconds they start the order of the next person in line then when they take the sandwich out of the oven to put the veggies on it they put the next person's sandwich in the oven it's beats things up at least 30 seconds per customer take that * 10 customers that's 5 minutes faster but this person making the sandwiches Twisted there and weighted for the toaster oven to finish and then and then finish that person sandwich. It's totally inefficient at this particular shop.
Atmosphere: 4
Food: 4
Service: 2
S T
They can't get an order right and the sandwich is subpar at best. Where are the vegetables? They didn't toast it, they didn't even cut it in half! They didn't greet us when we came in for our pickup, shouldn't have trusted them to make a sandwich without us watching. They got the bread wrong too on the second sandwich. I asked for lettuce and spinach....would it have hurt to put more than a PINCH of lettuce? Ridiculous. Not worth $10 for each sub!! Deleting the app, I'm sick of horrible experiences at every Subway we go to (full-time travelers). This was the final straw, this place did us dirty twice, we won't make it a third time.
Atmosphere: 2
Food: 1
Service: 1
Alyssa Venner
Visited Big Bear with my friend and it was the only Subway in the area and when we went in the place was disgusting, the food was laying out with no cover, they were very rude, the bread was dry as hell, and when we checked out they were very uncleanly and I could smell their B.O from behind the register. Probably won’t ever eat there again unless they get new management and staff… i’d hate to see what the restrooms look like.
Atmosphere: 1
Food: 1
Service: 1
Jamie Brown
They were supposed to be open until 8pm, closed when we arrived at 7pm
Atmosphere: 1
Service: 1
Cary Smith
I’m here at 8:15 store supposed to be open and it’s CLOSED! I need sandwiches for a memorial, this was planned, checked ahead. WHY ARE YOU CLOSED WHEN YOU ARE SUPPOSED TO BE HERE!!!
Atmosphere: 1
Food: 1
Service: 1
Suren Reyes
This place suck why ? The bread 🥖 is weird nasty 🤢, I don’t know what r they doing with the bread 🥖
We were served by Amar, the only server there. He was tending to online and in-store orders. Although it took time, he had a smile the whole time. It is disappointing that he was the only person there, but he did his best.
Atmosphere: 5
Food: 5
Service: 5
Kathryn Jones, Realtor
It was clear that the sandwich preparer was not a happy camper, most likely because he was holding down the fort alone. There were only two options for bread, wheat, or white. He made the sandwich quickly and efficiently. The women's restroom was unusable because there were boxes inside, so I had to use the men's restroom. I noticed that there were two fountain choices that were down and had out of service notes on them.
Atmosphere: 2
Food: 3
Service: 2
Joey Toll
Unfortunately I was there at 7:30 pm and online they close at 8:00 pm and the worker already closed up. Upper management should have a say in this as if you want to close early then just post it as I drove all the way from our cabin to Subway just to find out the worker closed early because of who knows why and probably it’s slow and I get it but if every fast food closes early then you will start getting a bad name out then, I only ask to fix the issue so if I come tomorrow evening it will be open during business hours and once again it was not five minutes before closing it was thirty minutes before closing, so you have one unhappy customer.
Atmosphere: 1
Food: 1
Service: 1
Michael Jung
Do not order mobile order from here. They will lie to your face that they didn’t receive your mobile order and force you to double pay for the order. Store refuses to address this, had to call my card company to dispute this payment. Save your item.
Atmosphere: 1
Food: 1
Service: 1
Kyle G
Says it opens at 8, but doesn't. Might be open at 11...maybe Noon. No way to know for sure.
Toasted turkey sandwich. I ordered it online and picked it up. The bread was stale. They forgot to put the mayonnaise on it and it just tasted horrible.
Atmosphere: 4
Food: 1
Service: 4
I placed an order online to be ready at 12:45 and it's currently 12:55 and I haven't received any food yet.
Atmosphere: 1
Food: 1
Service: 1
says temporarily closed even though it says open till 8pm and there is a employee inside.
Terrible place, slow, and the food was not kept cold. Took time bite, threw away, saving the family from a food borne illness.
Atmosphere: 1
Food: 1
Service: 1
Only one person was working there, and there was a line. I have been to many Subways. I like Subway and have been to Subways with only one person working. Typically when the person making a sandwich takes an order and they want their sandwich toasted while it's toasting for 30 seconds they start the order of the next person in line then when they take the sandwich out of the oven to put the veggies on it they put the next person's sandwich in the oven it's beats things up at least 30 seconds per customer take that * 10 customers that's 5 minutes faster but this person making the sandwiches Twisted there and weighted for the toaster oven to finish and then and then finish that person sandwich. It's totally inefficient at this particular shop.
Atmosphere: 4
Food: 4
Service: 2
They can't get an order right and the sandwich is subpar at best. Where are the vegetables? They didn't toast it, they didn't even cut it in half! They didn't greet us when we came in for our pickup, shouldn't have trusted them to make a sandwich without us watching. They got the bread wrong too on the second sandwich. I asked for lettuce and spinach....would it have hurt to put more than a PINCH of lettuce? Ridiculous. Not worth $10 for each sub!! Deleting the app, I'm sick of horrible experiences at every Subway we go to (full-time travelers). This was the final straw, this place did us dirty twice, we won't make it a third time.
Atmosphere: 2
Food: 1
Service: 1
Visited Big Bear with my friend and it was the only Subway in the area and when we went in the place was disgusting, the food was laying out with no cover, they were very rude, the bread was dry as hell, and when we checked out they were very uncleanly and I could smell their B.O from behind the register. Probably won’t ever eat there again unless they get new management and staff… i’d hate to see what the restrooms look like.
Atmosphere: 1
Food: 1
Service: 1
They were supposed to be open until 8pm, closed when we arrived at 7pm
Atmosphere: 1
Service: 1
I’m here at 8:15 store supposed to be open and it’s CLOSED! I need sandwiches for a memorial, this was planned, checked ahead. WHY ARE YOU CLOSED WHEN YOU ARE SUPPOSED TO BE HERE!!!
Atmosphere: 1
Food: 1
Service: 1
This place suck why ? The bread 🥖 is weird nasty 🤢, I don’t know what r they doing with the bread 🥖
Atmosphere: 1
Food: 1
Service: 5
Restaurantji Recommends
We were served by Amar, the only server there. He was tending to online and in-store orders. Although it took time, he had a smile the whole time. It is disappointing that he was the only person there, but he did his best.
Atmosphere: 5
Food: 5
Service: 5
It was clear that the sandwich preparer was not a happy camper, most likely because he was holding down the fort alone. There were only two options for bread, wheat, or white. He made the sandwich quickly and efficiently. The women's restroom was unusable because there were boxes inside, so I had to use the men's restroom. I noticed that there were two fountain choices that were down and had out of service notes on them.
Atmosphere: 2
Food: 3
Service: 2
Unfortunately I was there at 7:30 pm and online they close at 8:00 pm and the worker already closed up. Upper management should have a say in this as if you want to close early then just post it as I drove all the way from our cabin to Subway just to find out the worker closed early because of who knows why and probably it’s slow and I get it but if every fast food closes early then you will start getting a bad name out then, I only ask to fix the issue so if I come tomorrow evening it will be open during business hours and once again it was not five minutes before closing it was thirty minutes before closing, so you have one unhappy customer.
Atmosphere: 1
Food: 1
Service: 1
Do not order mobile order from here. They will lie to your face that they didn’t receive your mobile order and force you to double pay for the order. Store refuses to address this, had to call my card company to dispute this payment. Save your item.
Atmosphere: 1
Food: 1
Service: 1
Says it opens at 8, but doesn't. Might be open at 11...maybe Noon. No way to know for sure.
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