Charleys Cheesesteaks

Always good and friendly service

I ordered 3 sandwiches on the app and arrived before they closed and they said they don’t take orders after 6:30pm. The app should’ve reflected that. I drove so far just to get this order and they told me I could cancel it. The app did not allow me to cancel and it says my order is ready for pickup. I don’t think I’ll be going back, I’m beyond disappointed. I order from many locations across the US and never experienced this. Terrible service!

Ate here a while ago and the food was good. Ate here recently and was very disappointed. Hardly a cheesesteak. It did have steak and cheese (cheese wizz) no peppers or onions and no flavor. save your time and money...

I'm a long time fan of Charleys. I have been since New York. Started eating it when I worked in the city and in Jersey City where I also lived. My all time favorite is the Buffalo chicken fully loaded 😋

I’m so disappointed, I ordered three sandwiches and cheese and bacon fries for carry out and when I got home I only had two sandwiches and cheese bacon fries, this is unacceptable. $45 for all of this is not worth coming to this location. Do better.

Food was horrible and not sure where this meat came from. It’s totally different from other Charley’s. The veggies weren’t fresh and I can’t go back. This is just terrible.

First time walking in for a pick up since I usually always DoorDash. Staff was very very rude. Highly disappointed. If you hate your job please don’t work there.

My go to sandwich spot when i come to brentwood to visit my family wish they had one in pleasanton or dublin i would definitely be there i always get the chicken buffalo would definitely recommend everything else and there fry are so good

Bad Staff

Bad Staff

When I visited, it brought back memories of the Charlie's that was in the Antioch mall. I ordered a philly with fries and a lemonade. The service was great and the so was the food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Philly Steak Combo Meal, Cheese Fries

I bought this sandwich because I was craving for one so I stopped by the store to grab the sandwich. Once I get home, I saw a fly flew out in the box and saw this fly eggs on my sandwich ?. my money is wasted and spend 25 bucks for a meal for nothing.

Food: 1

My daughter ordered food from there and after work I went to pick up the food the person at the register her name Anissa that is the age of my grandkids ask for the ID. I gave my id but she said that the id should be match with the name on order. I told I have my own id not my daughter’s Id. I am sure that she had another option if she trained good or be a nice person but she was rude. She called the manager and wrote down my information. Where is this stupid policy come from that’s the first time I heard. Second When I am telling the name on order (especially when the name on order is not a common name). What type of business do you think you have that the people are lying for few dollars and the last thing if someone is hungry and pretend that’s order something that few dollars is nothing for food business because i know you and all restaurants waste lots of food that if save that we don’t have any hungry people.

It was okay, not as great as the competitor. I went in because I had a coupon they passed out, still trying to find out what the deal was?.
I had Charley's before, but still craving cheesesteak.
Service great!! The manager on site was nice, patient, ? and helped speed orders along because only one worker was behind the counter. The atmosphere of the store was clean

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Philly Cheesesteak, Philly Cheesesteak Sandwichand Fries, Regular Fries, Original Fries

Wow. Charleys Management, feel free to send me your email so I can explain what I think happened to me today..and if it happened to me it has happened or will, to others.If the super rude person IS the manager...then maybe corporate, send me your email please. It was around 3pm today.