Starbucks

3110 Balfour Rd, Brentwood
(925) 626-6020

Recent Reviews

Boris Yankov

This place gave me free water, even though I offered to pay for it. Helpful staff!

Christy W.

Doesn't have sufficient staff, always out of certain drinks, last time I sent my daughter she was told they were out of coffee. How can that happen? Ridiculous overall disappointed in the service!

R Fantastic

The employees there need to make sure to wear their hair up and out of there face. Literally had a barista guy his hair all over the place so long couldn’t even see his eyes. Really they are food handlers!! The manager should really have that conversation on grooming. Same with the Corporate. You need to do better.

Pavel Dz

Very nice staff, always very friendly. The only caveat is the lack of habit of labeling cups. Probably 30 times over the past 2 months I came, and almost all 30 I had to find out where whose order is, even the employees themselves can’t always immediately understand where the order is, they have to take each cup, look for notes, sometimes even open the lid. The problem with the organization and it's easy to fix.

Ross Y.

I've been coming here for years. Veronica and Roxanne has been the main stays. I like it. It's a Starbucks inside Safeway - what else do you expect ? Lol

Audrey B.

This is my favorite Starbucks in the area!! Even though it's inside safeway I still think it's the best one around. Whatever I order from there comes out PERFECT!! Every time and I've never had a bad experience. The ladies who work there are SO sweet and always get my order right!!

Andy S.

Typical Starbucks, out of everything and they didn't even have any real coffee today? Staff is friendly, with eachother only ...and if you work at Safeway. Lady stopped halfway making my drink and told another staff member to finish it because she wanted to talk to someone else there. No straw given lol it's the small things. Keep driving past this one. Never again

Anne Krol

Hot Chai latte was served warm because the barista was too busy talking to her friends. Waited too long.

Gene V.

They close at 8pm. I came in at 7:15pm and ordered a Frapachino, and they would not make it for me as the blender was already cleaned. Are you kidding me? 45 minutes before closing?

paolo moreira

HOW DISGUSTINGI WAS ABOUT TO GET A DEINK AT THIS LOCATION WHEN I NOTICED THE GIRL MAKING THE DRINKS WAS RINGING UP PEOPLETOUCHING CASH AND SHE WENT AHEAD AND STARTED MAKING A DRINK WITHOUT WASHING HER HANDSTERRIBLE TERRIBLE SPECIALLY RIGHT NOW WITH COVID GOING ON

Manuel Morales

Great service

Steve Padgett

Typical. You always know what you'll get. Average coffee

JA M

Upon a recent visit to this location, there was a customer in front of me being served. I have had Starbuck croissants before, flaky, delicious & with wonderful 'famed' Starbuck's service. The day I visited was not one of them. To be fair, it may have been an 'off day'. The service was average/fair, certainly not of the 'famed' Starbuck's service. The croissant received, of course, due to covid19, was in a plastic sealed wrapper. There was an expiration date, which expired the following day, so the item was still current. Upon unsealing, there was no flaky texture, no golden brown. It was buttery tasting & which was appreciated. I will wait a bit before I visit next. It is presently a 'meza-meza' suggestion.

J M.

Upon my recent visit to this Starbuck location, inside Safeway, I looked forward to a good croissant.The staff member may have had a 'tough day', (which happens, of course). I did ask the people @ the far end corner if they were in line. They stated they were being serviced. Great. Upon my turn, I asked for a croissant, it was in a sealed plastic package, which was put into a Starbuck's paper bag, I was asked if I wanted anything else. I had to ask how much it was, was not given a receipt, nor asked if I wanted one. The service was 'regular' anywhere service, certainly not the famed 'Starbuck' service. Upon opening the sealed plastic packaging to the croissant, labeled 'butter croissant', with expiration date, the following date, yes, it tasted good, yet, no flaky exterior, pull apart croissant layers, no golden brown outside. I do enjoy a visit to a Starbuck entity. However, I will wait a bit before visiting this location. It is a 'meza-meza suggestion'.

Judy M.

Upon my recent visit to this Starbuck location, inside Safeway, I looked forward to a good croissant. The staff member may have had a 'tough day', (which happens, of course). I did ask the people @ the far end corner if they were in line. They stated they were being serviced. Great. Upon my turn, I asked for a croissant, it was in a sealed plastic package, which was put into a Starbuck's paper bag, I was asked if I wanted anything else. I had to ask how much it was, was not given a receipt, nor asked if I wanted one. The service was 'regular' anywhere service, certainly not the famed 'Starbuck' service. Upon opening the sealed plastic packaging to the croissant, labeled 'butter croissant', with expiration date, the following date, yes, it tasted good, yet, no flaky exterior, pull apart croissant layers, no golden brown outside. I do enjoy a visit to a Starbuck entity. However, I will wait a bit before visiting this location. It is a 'meza-meza suggestion'.

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