Starbucks
3110 Balfour Rd, Brentwood
(925) 626-6020
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Recent Reviews
I went there the day before I left America (I live in germany) and the barista at the register called me pretty. They got my order right and were so nice and also patient every single time I went. :)
Veronica didn’t look at me, like Barista’s do at the outside Starbucks, when you ask for something specific. She said “let’s try it!” She put her own SUPER SECRET SPIN on the drink and it was HANDS DOWN the best frapp I’ve ever had! I called it V’s BB Sweet Cream Frap! Yes, the drink was great but the customer service that I got was way cool. I felt like I was joking with one of my “girls”! So DOUBLE PROPS for Veronica, her low key old school approach to customer...
Very nice staff, always very friendly. The only caveat is the lack of habit of labeling cups. Probably 30 times over the past 2 months I came, and almost all 30 I had to find out where whose order is, even the employees themselves can’t always immediately understand where the order is, they have to take each cup, look for notes, sometimes even open the lid. The problem with the organization and it's easy to fix.