Chipotle Mexican Grill
135 E Palm Ave, Burbank
(818) 842-0622
Recent Reviews
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I often like to buy the honey chicken bowl from this restaurant chain. I always order a double portion, so I know the usual amount of food and the price I normally get. However, at this location they sold me a regular portion that was priced higher than at other locations.
I’m giving 2 stars only because the food tasted good. But the price and portion size at this location are not worth it.
Good quick food with Mexican flair. Always solid and reliable
Atmosphere: 3
Food: 4
Service: 4
Free parking structure and staff was friendly.
Atmosphere: 5
Food: 5
Service: 5
I hate to say it as I live in the neighborhood, but this is becoming by far the worst chipotle near me. Portions are becoming increasingly smaller and staff is not giving anywhere near a spoonful of helping. I literally eat chipotle 4-5 times a week and with every visit, I become less and less enamored.
They were training a new person today 11/7 around 12:30, and everything asked for - not just in my food, was so minimal it appeared to be rationed.
Now this is by no means the new persons fault, however - the lady training him was awful. I order double chicken every time and even with new chicken just served, she was nowhere near a double portion. I almost walked away, but felt bad for the trainee.
It’s a shame, Chipotle used to be so great. However, it seems this location cares more about how much is being served than providing quality service.
This is without a doubt the worst Chipotle in all of Los Angeles. Please take the time to go to literally any other of their locations. It's such a shame this location is managed so horribly. Hoping for a change soon.
Friendly service
Unbelievable how that one employee who was both giving food and doing cashier’s job, was not going crazy. Huge line, angry clients and horrible atmosphere. Will never be here in this hell for sure.
Atmosphere: 1
Food: 1
Service: 1
1 person working
Atmosphere: 1
Food: 1
Service: 1
I’ve gone to this place twice . The first time I was picking up a mobile order and I was at the checkout registers and the guy completely ignores me and goes and takes a guys order . ( I was there first) He knows who he is . Now I came today and the girl working the front with the big ol lashes is taking long and flirting with some random customer instead of hurrying up with my food . Then I scan my rewards and she doesn’t even say anything about it not going thru ( I work in food as well so I know to tell people to rescan for their points ) so unprofessional and sadly it’s the closest one to my job
Atmosphere: 1
Food: 1
Service: 1
It's fine. Overpriced, increasingly smaller portions. Really feel nickel and dimed with all the surcharges. Nearly $4 for avocado is unbelievable.
Frankly, we could all just make it at home for cheaper and it'd probably taste better too.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
The worst customer service at any God damn chipotle ever.
They were out of everything and gave me the biggest attitude on top of that instead of saying sorry we're currently out.
Don't recommend, stay far away!!!
Atmosphere: 1
Food: 2
Service: 1
I don't know what it is about Chipotle, but I'm hooked. It's rice beans and protein that you can totally make at home, but I didn't have to, and that's why I love it. Nobody tell me any state secrets because I'll trade them for the green salsa recipe. The fajita veg always gives me tummy rumbles, but they're my favorite, so I guess the world just has to live with the extra methane gas I produce on days that I go. Corn salsa is divine. Green salsa can have my first child. God bless the burritos with stretch marks, mmmm.
Atmosphere: 3
Food: 5
Service: 5
Above and beyond!
Atmosphere: 5
Food: 5
Service: 5
There was no food at 10 there was no point in going. I paid 11 dollars for a bowl of rice and lettuce. They were out of beans. How are you out of beans.
Atmosphere: 1
Food: 1
Service: 1
Ate here today and there was a dispute between some people. So I rate it today Monday April 21, 2025 at a 3 for the atmosphere. It is usually a five star location when I've visited.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Quesadilla
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