Chipotle Mexican Grill

135 E Palm Ave, Burbank
(818) 842-0622

Recent Reviews

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Kim Turcios

I’ve gone to this place twice . The first time I was picking up a mobile order and I was at the checkout registers and the guy completely ignores me and goes and takes a guys order . ( I was there first) He knows who he is . Now I came today and the girl working the front with the big ol lashes is taking long and flirting with some random customer instead of hurrying up with my food . Then I scan my rewards and she doesn’t even say anything about it not going thru ( I work in food as well so I know to tell people to rescan for their points ) so unprofessional and sadly it’s the closest one to my job

Atmosphere: 1

Food: 1

Service: 1

Andre Dionysian

It's fine. Overpriced, increasingly smaller portions. Really feel nickel and dimed with all the surcharges. Nearly $4 for avocado is unbelievable.

Frankly, we could all just make it at home for cheaper and it'd probably taste better too.

Atmosphere: 3

Food: 3

Service: 3

Hike Jan

The worst customer service at any God damn chipotle ever.

They were out of everything and gave me the biggest attitude on top of that instead of saying sorry we're currently out.

Don't recommend, stay far away!!!

Atmosphere: 1

Food: 2

Service: 1

Emily Lopez

I don't know what it is about Chipotle, but I'm hooked. It's rice beans and protein that you can totally make at home, but I didn't have to, and that's why I love it. Nobody tell me any state secrets because I'll trade them for the green salsa recipe. The fajita veg always gives me tummy rumbles, but they're my favorite, so I guess the world just has to live with the extra methane gas I produce on days that I go. Corn salsa is divine. Green salsa can have my first child. God bless the burritos with stretch marks, mmmm.

Atmosphere: 3

Food: 5

Service: 5

F 20

Above and beyond!

Atmosphere: 5

Food: 5

Service: 5

Claes Bell

There was no food at 10 there was no point in going. I paid 11 dollars for a bowl of rice and lettuce. They were out of beans. How are you out of beans.

Atmosphere: 1

Food: 1

Service: 1

Miguel Esteban Luevanos

Ate here today and there was a dispute between some people. So I rate it today Monday April 21, 2025 at a 3 for the atmosphere. It is usually a five star location when I've visited.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Quesadilla

Arman Simonyan

Chicken was cold disgusting again
I think I’m gonna stop going to this place. They have changed a lot. They used to be so good when they were new.

Atmosphere: 1

Food: 1

Service: 1

Cierrah Pamilton

Terrible service. They dont answer the store phone at all. Wont put extra meat in food even if you pay extra for it. Scam.

Service: 1

Recommended dishes: Chicken Bowl

John D

Prices are insanely stupid

Atmosphere: 1

Food: 1

Service: 1

Michael

Ordered a chicken burrito and chicken bowl for lunch today. It was the worst quality I've ever had at a Chipotle. The chicken was so dry and overcooked, I think it was an old batch. I ended up getting sick a few hours later. Definitely food poison. Not happy and will not be eating at this location again. DO BETTER!

Atmosphere: 1

Food: 1

Service: 1

Luciano Salas

As generic as Mexican food gets

Atmosphere: 3

Food: 3

Service: 3

Emily Allen

The people who assemble my food never wear hair nets, I found a long ahh hair in my burrito once and they refused to refund me 🤢🤢

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Rip Off

Rickey Turnage

Best burrito

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chips, Steak

Queen Frances

This location is the worst I've ever been to which is sad because my friend who works for Chipotle said that this is one of the busiest locations. I have to call corporate and report the man who wears a chef like shirt and was conducting an interview around 3:30 pm on Tuesday December 3rd. I had just ordered My food and paid and my two year old daughter had to use the restroom and this supervisor or chef was conducting an interview. I looked over and said, Excuse Me may I have the code to open the restroom"? And this man repeatedly kept ignoring me over and over because he was conducting an interview. Maybe he thought I wasn't ordering anything because I wasn't holding my food (my husband was grabbing it) but I can't believe the lack of customer service. I was asking him for a pass code for the restroom I was not asking him to move one finger. I will never ever come back .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Steak Bowl

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