Starbucks

10980 Sherman Way, Burbank
(747) 333-9704

Recent Reviews

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Michael Mendoza

It's 9:44pm and I couldn't order online and my car was a charging at the electrify America charging station and they did not want to take my order unless I went to the drive thru

Atmosphere: 1

Food: 1

Service: 1

Peter Xaymountry

I came to this Starbucks since I was in the area and my wife wanted her iced chai latte. I came in the early morning so I used the drive thru to place my order. I got my wife a Venti iced chai latte and asked for light ice. This location doesn't have indoor seating you just place your order from the drive thru or counter window.

The barista made my order quick and she was very friendly. The drink was made exactly how I asked and my wife loves it. Customer service was excellent.

Atmosphere: 5

Food: 5

Service: 5

Guillermina Granados

Our coffee was perfect

Atmosphere: 5

Food: 5

Service: 5

Areli G

Mikey was such a great employee. His customer service was its finest. I will definitely be going back!

Atmosphere: 5

Food: 5

Service: 5

Kathy Garcia

This Starbucks has one of the best customer service, everyone makes an effort to remember your name and drink order.

Service: 5

Angelica Thompson

Always over filling with ice! $7 for a gulp

Atmosphere: 1

Food: 1

Service: 1

aaron shafa

Very well customer service

Em

This starbucks is very convenient for me, though the parking lot makes it a lil crazy. PRO TIP: go around and line up to make the right as people will NOT let you in if you're sitting there blocking traffic trying to make a left turn in there. I've only had my order messed up once here tho I wasn't too upset, just double check your order (as you should be doing with any drive thru). This is not a good starbies for walk up order as starbucks in general prioritizes drive thru and mobile orders so there will be a longer wait, the one time I did, it was almost a 30min wait

Update: Recently tried to do walk up after my mobile order as drive thru was full and i was in a time crunch. No one came up to the window and I had to sit 20 mins in the drive thru so I'm deducting a star from my review. Avoid walk up at all costs

Ariana Renteria

The night shift said It was against their policy to give out water so I asked if I can buy a water they said no i can only buy a water bottle

Giovanni Francioso

I think I've been to every Starbucks in Los Angeles and I'm always happy.

Heather El Khechen

They mess orders up frequently. Check your coffee before you leave, chances are it’s not what you ordered.

Anonymous

Visited this Starbucks location on my way back home from travel. I ordered a pink drink and i got everything but a pink drink. I'm not sure if they used the wrong juice or of the ingredients used were expired but it taste horrible!
My drink was prepared by a young black male. He also kept making funny faces to people in the drive-thru.

anderson sache

I’ve gone a few times to this location and ordered different drinks. Every single time my drink isn’t filled to the top. This is never an issue at other locations. Why pay extra for a bigger cup to not get what you pay for?

Eli Oros

Not sure why this location has a bad rep…There isn’t an inside? Probably very telling that you should expect to wait some time at a walk up order window, that also has a drive thru to attend to. The drive thru is always packed and the people taking their order also have to take your walk up order. If you’re in a rush, don’t expect the world to move faster for you. Waiting 5 minutes in a packed line isn’t absurd. I felt bad for the barista this woman scolded at because SHE was late picking her stuff up and the barista had to go grab it. it’s Starbucks, not the end of the world. Be kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Skinnydipped Dark Chocolate Cocoa Almonds, Double-Smoked Bacon Cheddar & Egg Sandwich, Birthday Cake Pop

Margo Gutierrez

I didn't have any food, but I did get a venti cafe, americano, decaf, with not fat milk on ice, with a dusting of cinnamon. I was able to use my own cup, and it was perfect ??.

Atmosphere: 4

Service: 5

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