Starbucks Coffee Company
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Customers' Favorites
Pumpkin Cream Cheese Muffin
Chocolate Croissant
Birthday Cake Pop
Banana Nut Bread
Cheese Danish
Starbucks Reviews
224 ratings
Share your opinion about Starbucks Coffee Company
Excellent customer service
Been coming to this Starbucks for years now..the staff has always been friendly and attentive..I used to get my coffee every morning on my way to work...for 5 years ! However, my daily habit has come to an end, why? The price for a coffee has reached almost 4 bucks...and it is no longer an item I can afford...the price for the coffee has almost doubled since I started going back in 2020.
This is easily one of my favorite spots in Burbank. Whether I’m grabbing a quick cold brew before hitting the shops downtown or settling in to get some work done, the atmosphere here is always welcoming and energetic.
The staff is incredibly efficient—even during the morning rush—and they always nail the drink customizations. It’s clean, well-lit, and has that perfect local neighborhood feel right on San Fernando. Highly recommend if you're looking for a consistent...read full review
The staff is incredibly efficient—even during the morning rush—and they always nail the drink customizations. It’s clean, well-lit, and has that perfect local neighborhood feel right on San Fernando. Highly recommend if you're looking for a consistent...read full review
Hours
| Monday | 4:30AM - 11PM |
| Tuesday | 4:30AM - 11PM |
| Wednesday | 4:30AM - 11PM |
| Thursday | 4:30AM - 11PM |
| Friday | 4:30AM - 11PM |
| Saturday | 5AM - 11PM |
| Sunday | 5AM - 11PM |
Starbucks Coffee Company in Burbank is a popular and welcoming spot for both quick coffee runs and work sessions. The atmosphere is energetic, clean, and well-lit, with a neighborhood feel right on San Fernando. Customers appreciate the consistent quality of drinks and friendly service. The staff is highly efficient, even during busy mornings, and they handle drink customizations well.
The store has a modern, fancy exterior resembling a corporate building, with plenty of chairs and tables inside for working or hanging out. There is a bar-top section where customers can sit and work. Parking can be limited directly in front, but parking further out is available nearby.
Many reviews highlight the friendly, helpful staff, including Alyssa and Chris, who go out of their way to ensure customer satisfaction. For example, Alyssa was patient and helpful in finding a cold foam when pumpkin cold foam was unavailable, and Chris recommended a seasonal drink that was made perfectly after a previous issue with a drink.
However, some customers have experienced less positive interactions. One reviewer described a rude encounter with a customer berating staff, which they felt was caused by outside factors. Others mentioned a staff member named Mari or Nari who seemed busy and appeared rude, sighing and rolling her eyes when asked for an unsweetened green tea lemonade, which left a negative impression despite the overall good service from other employees.
Overall, Starbucks Burbank offers good drinks, a pleasant environment, and friendly service, though visitors should be aware that experiences can vary depending on the staff and specific interactions.