The Cheesecake Factory Incorporated
26901 Malibu Hills Rd Suite 123, Calabasas Hills
(818) 871-3000
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Recent Reviews
Went to Cheesecake Factory in Thousand Oaks for Valentines Day dinner. Service was good and the neal was good but we ordered dessert, Specifically, Apple Crisp. We waited 20 minutes and was told multiple times that it was coming. Then the manager came and told us it was frozen but they are getting it together. At 30 minutes we were told again that it was almost ready. It showed up at 40 minutes and was stone cold and still partially frozen. We asked that it be removed from the...
I recently had an issue at the **************, ** location. The manager immediately addressed the situation, filling out the appropriate incident report and offering the information necessary for me to seek further assistance. That same day, The Cheesecake Factory Incorporated staff reached out to me from **********, acknowledging the incident and offering help. ***********************, from the ************************* was very prompt, communicative and kind and managed my claim...
My wife, two friends, and I had dinner last night at the Gainesville, FL restaurant. The food was good and the sever pleasant and efficient. The experience, however, was marred by the VERY loud music. The four of us sat in a booth and struggled to hear one another. Carrying on a conversation over the music and others talking louder so they could be heard was difficult and unpleasant. We mentioned this to our server who said the music was the responsibility of “corporate”....
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