Peet's Coffee
819 Bay Ave suite a, Capitola
(831) 316-5040
Recent Reviews
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Its very welcoming! They welcome you in with smiling faces and are very kind and sweet people!!!! I haven't been to a peets location that disappoints!!!
Atmosphere: 5
Food: 5
Service: 5
I went to this location today to purchase coffee beans. When I arrived there was a woman carrying her little pomeranian through the store, over to counters, and over the coffee bar. This was clearly a pet and not a service animal. The staff did not say anything to her about this clear and disgusting violation of the health code, so I spoke up and said that it was both illegal and gross to bring your pet into a location where food and beverages were being served. One of the employees immediately proceeded to yell at me in an aggressive tone to "not speak to other customers" and that "it was her job to inform customers that they can't bring pets into the store". So I responded and said she should do her job because it was a health code violation and it was disgusting. She then proceeded to scream at me (this is not hyperbole...she was red-faced and yelling) to the point where I couldn't understand what she was even saying. Frustrated, I said I was taking my business elsewhere to which she said that I was not allowed back.
If this is how Peets treats their paying customers, then they do not deserve to be in business. The health code is in place for a reason. Businesses are obligated to comply for a reason. Any business that can not respect the laws which govern them and the customers which support them do not deserve to exist. I am done with Peet's. I will take my business to local coffee shops which care about things like maintaining sanitary conditions and respecting paying customers.
Atmosphere: 1
Food: 1
Service: 1
Attentive service.
Great coffee and baked goods.
Dine inside or outside.
Atmosphere: 5
Food: 5
Service: 5
Good coffee.
It's Peets, my fave.
Atmosphere: 4
Food: 4
Service: 5
Always a reliably good cup of coffee.☕️
Nice crew providing quick service. Goid outside seating.
Atmosphere: 4
Food: 3
Service: 5
Nice atmosphere, undrinkable coffee
Atmosphere: 4
Food: 1
Service: 4
The young man at the cash register was so kind and patient with my family and me as we decided. The coffees we ordered were delicious, as were the pastries and sandwiches. Oliver gave great customer service.
Atmosphere: 5
Food: 5
Service: 5
Always friendly great expresso.
Atmosphere: 5
Service: 5
The lid degraded into my coffee within minutes and fell off. I don’t know who thought these lids were a good idea because coffee is all over my car and the lid is in pieces and I can still see the petes coffee in my rear view. It functioned as a lid for about 5 minutes. Also it looks freaking gross as it erodes into your coffee.
Atmosphere: 4
Food: 1
Service: 4
Restaurantji Recommends
Service is excellent. Food great. Atmosphere not the best.
Atmosphere: 3
Food: 4
Service: 5
great place!!!!!!!
Atmosphere: 5
Food: 5
Service: 5
I like Peet's coffee
Atmosphere: 5
Food: 5
Service: 5
I always like to grab my coffee from a friendly batista. That's the best way to start my day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Espresso Forte
There's no need
Atmosphere: 5
Food: 5
Service: 5
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