It was too cold. The guy took my order and I waited. He went to the back after a while and brought out some bags. He never handed anything to me. So I’m waiting 10 more minutes. He helps some other customers and then goes to where he put the bags to grab my order after I had been waiting for like 15 minutes now. So I get home taste the wings they’re cold and have a funny after taste to them. I call for refund. Go to Wingstop my order was piping hot and tasty. Never again!!!
Atmosphere: 1
Food: 1
Service: 1
Rohit Roy
Worst management ever out of many franchises I have ever been to, at least 10 parties waiting they have completely empty tables with 2-3 servers running around…I waited for a table for almost 40 mins, we you get seated it just feels like you sitting in a freezer room…complained many times, but they say they can’t do anything and it’s automatic🤦🤦🤬🤬
Atmosphere: 2
Food: 4
Service: 1
Kandria Zambrano
I dislike that the waitresses are so male centered. my last straw was asking for some napkins and she hands it to the only male at our table like she did everything else .Every time I hope it’s different but it’s not . This was definitely my last time going there. I had to pay for my birthday wings even though it said free on my app. She said I would have to pay for the whole order . Like excuse me what??????? Yeah last time!
Atmosphere: 1
Food: 2
Service: 1
Fabian Lopez
Bean gere 1 hour no food yet
Atmosphere: 1
Food: 1
Service: 1
SAM HERRERA
It's always extremely cold so it makes it hard to dine in. I love the cold but it's too much there. The last 3 visits my wings were a little too cold as if they let them sit there for sometime. Service air is typically terrible now but that's also true for all Buffalo wild wings locations nowadays. Takes way too long for them to seat you and the front desk don't really great you well at time at least me the last 3 times I went
Atmosphere: 3
Food: 3
Service: 1
Christopher Masushige sr
This has to be the worst location I've ever been to. I ordered my food at 330 to be ready at 720 and didn't get my food until 9. Top it off there's a young guy there with tattoos who is really rude he needs to learn how to have better customer service. I wouldn't recommend anyone going there
Atmosphere: 1
Food: 2
Service: 1
323 CALi
Girl server gave good service very nice ,Will be coming back good deals as well and good food to bring the family
I ordered a veggie burger with house guacamole. There was much guacamole on the snawhich when I picked it up. The bun literally broke from being soggy. I paid to add onion rings (2), they were not on the burger, and they didn't include the ranch for my fried pickles. I will never go to another BWW again 🤮
Food: 1
Jessica Gomez
Went in yesterday... Music was extremely loud like a club, music was ok I guess but you're not able to hear anyone talking. Our waiter went on break and nobody told us, someone else was assigned to us after. MY friend had gotten a drink and we had an issue with it, the girl who brought it to us said she will tell our waiter and nobody came to help us. Service sucks here, I'm not sure if short staffed but I doubt it since the bartenders and waiters had enough time to chat and laugh but we couldnt get someone to help our table
Atmosphere: 3
Food: 4
Service: 1
HTFU 1320
Don’t normally leave reviews but, they had the A/C on full blast at 10pm at night it was a hot day in SoCal but at 10pm a/c on full blast? with only about 20-25 ppl inside, i got my food and a few minutes later it was cold, my family was literally shivering cold, I told the waitress 2 times about the ac nothing was done, music was a bit too loud could barely here out waitress, she was nice, the food was a 7/10, now to the bathroom the men’s urinals.. one was out of service the other was overflowing, literally small flood in 2/4 of the bathroom disgusting to say the least. I would never come back to this location
Oh boy am I so amazed by Leslie the server at this place. Even tho a busy Friday night she was all smiles and serving all her tables approaching almost every 5 minutes. Never been to a buffalo wild where I see a server care about her customers like Leslie. I was visiting im this area but I was think I found a new Buffalo Wild Wings. As long as lesie is here I’ll start requesting her and brining my money to this restaurant.
Atmosphere: 5
Food: 5
Service: 5
Alan Halfway
The food was good . Service was terrible. I placed and online order with a set pickup time for my lunch break . I get here and had to wait for 10 minutes to be acknowledged. Then iwas told it would be another 20 minutes . The guy doing the pickup counter then goes to lay down in one of the booths ….
Atmosphere: 2
Food: 5
Service: 1
Marco Garrido
I ordered online. The transaction went through but they said they didn't get the order. I tried calling. The manager was nit available. They told me to walk in. I tried calling again to remake my order and pay for it in person they said they can't I asked for the manager again and again I git told she's unavailable in other words dodging the call. Horrible service from both customer service and manager by refusing to soeak to me. Imagine ordering and getting told to wsit 24 hours. Like what?.? And the manager refuses to speak to you... bad service
Atmosphere: 1
Food: 1
Service: 1
Yelitza Martinez
We used to love new but lately we have been having a weird after taste at this location and Cerritos 😭 like chlorine
Cynthia Fregoso
Slipped three times going to the bathroom, told the hostess about the slippery floors and nothing was done, no wet floor signs, no one cleaning up the floors . I guess BWW Carson is waiting for a lawsuit to happen! Shoulda just let myself fall instead of fighting the fall those three times!!!!! Also they need to shut town touchtunes when they have a DJ. $20 wasted on that when it should have been blocked offff!!! Will be filing a complaint
It was too cold. The guy took my order and I waited. He went to the back after a while and brought out some bags. He never handed anything to me. So I’m waiting 10 more minutes. He helps some other customers and then goes to where he put the bags to grab my order after I had been waiting for like 15 minutes now. So I get home taste the wings they’re cold and have a funny after taste to them. I call for refund. Go to Wingstop my order was piping hot and tasty. Never again!!!
Atmosphere: 1
Food: 1
Service: 1
Worst management ever out of many franchises I have ever been to, at least 10 parties waiting they have completely empty tables with 2-3 servers running around…I waited for a table for almost 40 mins, we you get seated it just feels like you sitting in a freezer room…complained many times, but they say they can’t do anything and it’s automatic🤦🤦🤬🤬
Atmosphere: 2
Food: 4
Service: 1
I dislike that the waitresses are so male centered. my last straw was asking for some napkins and she hands it to the only male at our table like she did everything else .Every time I hope it’s different but it’s not . This was definitely my last time going there. I had to pay for my birthday wings even though it said free on my app. She said I would have to pay for the whole order . Like excuse me what??????? Yeah last time!
Atmosphere: 1
Food: 2
Service: 1
Bean gere 1 hour no food yet
Atmosphere: 1
Food: 1
Service: 1
It's always extremely cold so it makes it hard to dine in. I love the cold but it's too much there. The last 3 visits my wings were a little too cold as if they let them sit there for sometime. Service air is typically terrible now but that's also true for all Buffalo wild wings locations nowadays. Takes way too long for them to seat you and the front desk don't really great you well at time at least me the last 3 times I went
Atmosphere: 3
Food: 3
Service: 1
This has to be the worst location I've ever been to. I ordered my food at 330 to be ready at 720 and didn't get my food until 9. Top it off there's a young guy there with tattoos who is really rude he needs to learn how to have better customer service. I wouldn't recommend anyone going there
Atmosphere: 1
Food: 2
Service: 1
Girl server gave good service very nice ,Will be coming back good deals as well and good food to bring the family
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Buffalo Wild Wings, Traditional Wings, Mozzarella Sticks, Hot, French Fries, Onion Rings, Mild, Ultimate Nachos, Medium, Fried Pickles, Buffalo Ranch Chicken Sandwich
I ordered a veggie burger with house guacamole. There was much guacamole on the snawhich when I picked it up. The bun literally broke from being soggy. I paid to add onion rings (2), they were not on the burger, and they didn't include the ranch for my fried pickles. I will never go to another BWW again 🤮
Food: 1
Went in yesterday...
Music was extremely loud like a club, music was ok I guess but you're not able to hear anyone talking.
Our waiter went on break and nobody told us, someone else was assigned to us after. MY friend had gotten a drink and we had an issue with it, the girl who brought it to us said she will tell our waiter and nobody came to help us.
Service sucks here, I'm not sure if short staffed but I doubt it since the bartenders and waiters had enough time to chat and laugh but we couldnt get someone to help our table
Atmosphere: 3
Food: 4
Service: 1
Don’t normally leave reviews but, they had the A/C on full blast at 10pm at night it was a hot day in SoCal but at 10pm a/c on full blast? with only about 20-25 ppl inside, i got my food and a few minutes later it was cold, my family was literally shivering cold, I told the waitress 2 times about the ac nothing was done, music was a bit too loud could barely here out waitress, she was nice, the food was a 7/10, now to the bathroom the men’s urinals.. one was out of service the other was overflowing, literally small flood in 2/4 of the bathroom disgusting to say the least. I would never come back to this location
Restaurantji Recommends
Oh boy am I so amazed by Leslie the server at this place. Even tho a busy Friday night she was all smiles and serving all her tables approaching almost every 5 minutes. Never been to a buffalo wild where I see a server care about her customers like Leslie. I was visiting im this area but I was think I found a new Buffalo Wild Wings. As long as lesie is here I’ll start requesting her and brining my money to this restaurant.
Atmosphere: 5
Food: 5
Service: 5
The food was good . Service was terrible. I placed and online order with a set pickup time for my lunch break . I get here and had to wait for 10 minutes to be acknowledged. Then iwas told it would be another 20 minutes . The guy doing the pickup counter then goes to lay down in one of the booths ….
Atmosphere: 2
Food: 5
Service: 1
I ordered online. The transaction went through but they said they didn't get the order. I tried calling. The manager was nit available. They told me to walk in. I tried calling again to remake my order and pay for it in person they said they can't I asked for the manager again and again I git told she's unavailable in other words dodging the call. Horrible service from both customer service and manager by refusing to soeak to me. Imagine ordering and getting told to wsit 24 hours. Like what?.? And the manager refuses to speak to you... bad service
Atmosphere: 1
Food: 1
Service: 1
We used to love new but lately we have been having a weird after taste at this location and Cerritos 😭 like chlorine
Slipped three times going to the bathroom, told the hostess about the slippery floors and nothing was done, no wet floor signs, no one cleaning up the floors . I guess BWW Carson is waiting for a lawsuit to happen! Shoulda just let myself fall instead of fighting the fall those three times!!!!! Also they need to shut town touchtunes when they have a DJ. $20 wasted on that when it should have been blocked offff!!! Will be filing a complaint
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