Jack in the Box
3035 Castro Valley Blvd, Castro Valley
(510) 537-1540
Recent Reviews
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The food is good if you go and pick it up.Do NOT doordash from j.i.b. because if you do,you will end up with what looks like the equivilent of somebody's leftovers that should have gone in the trash.
Atmosphere: 3
Food: 4
Service: 5
Miguel gave the best customer service I've ever experienced at this Jack in the box. He was willing to go the extra mile for me and my family. Highly recommend him and this Jack in the box!
Atmosphere: 5
Food: 5
Service: 5
Girl at window was very kind.
Atmosphere: 4
Food: 4
Service: 5
It’s always pretty decent whenever I do pull up here ! Definitely stop in if near by ..
Atmosphere: 5
Food: 5
Service: 5
I came to this location and ordered a breakfast jack, kids meal nuggets with water, and was never given my bottled water that I payed for, i had to go back Through the Drive through to get my water and staff rolled her eyes at me, I went back today to order inside, I was not greeted nor were the other customers that were in line, staff working shift between the hours of 5:00 p.m and 6:00 p.m were rude, they simply looked at us and didn't say anything and kept doing what they were doing!! I was upset and ended up going through the drive through...Not to seem rude but Jack needs nicer staff the staff at this location do not make customers feel welcomed
The worker Maggy was very nice and gave us great service me and my friends were happy with the service.
Atmosphere: 3
Food: 4
Service: 5
Every time I come to this Jack in the box my order is wrong! I add extra ingredients, which they charge me for, and never get it! Can’t get anyone on the phone, whoever the owner is, do better!
Atmosphere: 1
Food: 1
Service: 1
Hot Fresh Food Made to Order. Customer Service with a Smile ☺️😁.
Atmosphere: 5
Food: 5
Service: 5
Bought 2 large fries today also 1 spicy potatoes wedges
Got very little only one fries. I have to go back again to Get it . I will never go again.
Atmosphere: 1
Food: 1
Service: 1
One word...
AMAZING!
Atmosphere: 4
Food: 5
Service: 4
Restaurantji Recommends
The Lady taking orders on drive-through during night time is so rude not professional
Atmosphere: 1
Service: 1
I asked for extra cheese on my eggs
Very small portion
I didn't get it but was charged for it .
Didn't give any syrup for my French toast
No utensils....
Had to ask for everything and still no cheese. ......don't go there
Food was alright and customer was good. Experience was not bad
Bring back the loaded potato wedges and we will call it a day!
And please have a better attitude with customer service......
They were out of iced coffee they said and had a very mean attitude........
Food is ok, convenient that it's 24hr. On multiple occasions have gotten home to find that something was missing from my order. I use the app and pick up in store to minimize wait times.
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