Jack in the Box

Jack in the Box offers a great variety of tasty options at affordable prices. Their tacos and late-night menu are personal favorites, and the service is always quick and friendly. Perfect spot for a satisfying fast food fix

Atmosphere: 5

Food: 5

Service: 5

Bacon swiss buttery smashed Jack was so good & coulda fed 2-3 easy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger

We order large curly fry , I think they were slow they gave us half fries what ever was left and little warm curly frys

Food: 1

Service: 1

Went there recently, sunday. got the wrong order not even partially, totally, instead of a sourdough jack got a chicken sandwich of some type, seemed cold so figured it was a left order and they decided to throw it in my bag, bag had my receipt order by the way which is why I just grabbed the bag since it had my name receipt and was kinda in a hurry, and instead of 2 tacos I got a curly fries, guess medium size, also almost cold, got home and ready to rest and eat after a long day at work, I just decided to not get angry that night and threw the whole thing away, didn't really have the energy to return the order drive back there and back, 15, 20 min, one of the things that'll make me think twice about getting food from there again

Atmosphere: 2

Food: 1

Service: 1

Very good food here! 😀💙

I got a tasty chocolate milkshake that worked very well for a hot day. Much as fast food restaurants are struggling with operating costs, the shake was served the same as previously, not downsized, but it cost a little more; which is understandable.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Onion Rings, Burger, Hamburger, Fries, Curly Fries, Chicken Sandwich

Every time I have gone to this Jack in the box,it is filled with completely rude employee's and they don't get my order correct. I have had to go back multiple times to get my order correctly for them to argue with me that they gave me the correct order. Their phone is out of service to where you can't talk to a manager and when asking in person no one is ever there. This is my home town and I won't ever go back to it again.

They don’t miss! Every time you guys are 10/10!
Absolutely the best!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Teriyaki Bowl, Egg Rolls, Burger, Fries, 2 Tacos

Cashier at the drive through window dropped an empty cup on the floor, she picked it up and put it back on the stack.
I told her she shouldn’t have put it back.
But she never toss away the cups.
I will never going back to this Castro Valley Jack.

Service: 1

Fast and friendly service. Good order accuracy

Atmosphere: 3

Food: 4

Service: 5

Was excited to try this location - never done it before. But, I think it will have been my last. I made a mobile order - $30 of food -- a large shake, large combo meal and an order of chicken strips. Jack in the Box is one of my favorite food spots. So, I was confused to find the chicken strips so crumbly. The strips are usually tender and crispy - not crumbly. Plus, the shake was the wrong size and the curly fries were not fresh. They tasted like they had been sitting out for a while. And, to top it all the customer service was poor. The girl at the window had the thickest accent, talked really fast and actually had the nerve to give me a look when I asked her to repeat herself. I don't think I'll be coming back.

Atmosphere: 2

Food: 1

Service: 1

Ordered the spicy loaded tiny tacos ate them and it hasn't been an hour since eating. And I am having the worst stomach pain in my life now. Trying to call to see if they can do anything about it and no one is answering. I wasn't having any stomach problems until after eating their food. Gonna try to go down and see if they will do anything

Atmosphere: 1

Food: 1

Service: 1

Very bad service, they don’t consider the customers

Atmosphere: 1

Food: 1

Service: 1

It's Jack in the Box what more can I say....my go to when the munchies kick in.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Fries, Jumbo Jack, Curly Fries, Cheeseburger

The Lady that helped me in the drive through, was mad to help me.

Atmosphere: 2

Food: 3

Service: 1