Juan Pollo

69160 Ramon Rd #101, Cathedral City
(760) 620-5059

Recent Reviews

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aimee toro

I ordered from this place for the first time, I was going to get Pollo Loco, but decided to support a smaller chain. I ordered half a chicken with 3 sides and a tea, as you can see in the pic this is what I received. I reached out to the store sent one of employees the picture( I was under the impression the DoorDash driver ate a quarter of my chicken) she said if the bag was sealed then he did not. Ok! I ordered half a chicken meal, why would you send me this quarter half eaten piece of chicken. I tell you the customer service is terrible, I didn’t receive an apology or not even an offer to replacement it, the attitude was take it or leave it, SMH. I should have went to Pollo Loco, now i’m at work hungry thanks for nothing.

Atmosphere: 1

Food: 1

Service: 1

L Rmz

Friendly employees, delicious food!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Potato Salad, Salsa, Chicken Bowl

David Argumedo

Can't speak on eating there, always get take out. A little on the pricey side but chicken is really good also their potato salad is my favorite side.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Half Chicken Meal, Potato Salad

Moni Gutierrez

I ordered a mini pack with mild sauce because my son loves the mild sauce. All our rice is now ruined because the sauce we got was spicy intolerable spicy for a 4 and 7 year old. I get some people like that we don’t. Now our food is ruined. Only reason why I am reviewing vs calling is because when I call it auto hangs up. It’s very upsetting. It’s not just a little spicy to where they could tolerate it too that’s why we ask for mild.

Atmosphere: 4

Food: 3

Service: 4

Gregory Barkhuizen

Mostly fast food to go with some dine in! The selections are varied and combos are great!
Prices are very reasonable and the chicken is great!! Best chicken bar none! Been to 4 locations and the food is constantly fantastic!

Atmosphere: 4

Food: 5

Service: 5

JK A

Good food

Atmosphere: 2

Food: 4

Service: 4

Coastin Steve

Service was fast and friendly. Food was good

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Salsa, Mini Pak

Ebony Hayes

Came to buy the biggest family pack and it was ready in 5 minutes . Really friendly and fast . I come here twice a month and it’s fire 🔥. Never had a bad experience 🙌🏾🙌🏾🙌🏾🫶🏾🔥 . I’ll keep coming back . I can appreciate good service and good food . Thank you

B W Laamshoph

Insane pricing absolutely stupid and their chickens are small 2 pounds maybe a little more… No value at all just pretty pictures and smart marketing… There are so many better choices available we will never go back

Atmosphere: 1

Food: 2

Service: 1

Taivia Hayes

Came to buy the biggest family pack and it was ready in 5 minutes . Really friendly and fast . I come here twice a month and it’s fire ?. Never had a bad experience ?????? ?? . I’ll keep coming back . I can appreciate good service and good food . Thank you

Phillip and Melinda Goodnight

We thought this place was great! The rotisserie chicken was maybe the best we’ve had, tender and flavorful. The rice was amazing. The potato salad also very good! Salsa was fresh and tasty. Our tortillas were served hot! We were from out of state and so glad we happened onto this place while in California! Very sad there’s not one located near our home, we would definitely be good patrons!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Salad

Erek Towers

Great taste!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Salsa, Tortillas, Side Order

Kentaivia Hayes

This location is bomb the chicken is good but that potato salad even better ? stingy with the salsa ? got a family pack and small salsas

Atmosphere: 5

Food: 5

Service: 4

Greg Chalmers

Great quality food and clean new facilities!A+

Parking: Handicap easy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Potato Salad

Kim and Chris

Excellent food. Excellent service. Dependable. They’ve never disappointed me. Keep up the great work.

Parking: Parking is more than adequate.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tortillas, Potato Salad, Green Salad, Chicken Meal, Salsa

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