Baskin-Robbins

12540 South St, Cerritos
(562) 924-0656

Recent Reviews

selim sarıgöl

I waited more than 20 minutes for my online order. it should was ready before I arrive.Store employees are so lazy and they don’t want to help.

Atmosphere: 1

Food: 1

Service: 1

Rose K

I've been coming to this one for years. Ice cream must be kept at just the right temperature. Never had any ice in my ice cream.

Atmosphere: 5

Food: 5

Service: 5

Aahan S.

The flavours of Baskin robins here is not at all decent. The service is just so terrible that I feel walking out. The store owner person is very rude. The overall ambiance is not delighting. Please do NOT come here.

Gilbert Vega

Paid for a large scoop. Scoop was extremely small. Also, at first I was told there was recess ice cream and then they said that it's "out of stock" I am sticking to rite aide for ice cream.

Artellia J.

Hello folks they've been in business longer than I'm old and I'm 66 years old, there prices are ridiculous but so are all the other ice cream dynamos because that's what they are, it's something terribly wrong when we're paying $14.00-$18.00 for 3 scoops of ice cream or $5.00-$7.00 for 1 scoop, know wonder ice cream maker machines are doing landslide business I think I'm going to take the time and get me one!! GOD Bless Take Care. A Johnson

Sairah K.

Excellent service! It's a busy store and there's a reason for it. Beautiful cakes and great ice cream.

Jacqueline B.

Just your typical local Baskin-Robbins.. it's a little outdated but the staff are pretty nice. We picked up two birthday cakes.. there usually isn't a "cake writer" every time we pick up from here but the workers tried to help us out and did the best they could with writing a name on a cake (A for effort lol)

Oscar P.

This is usually my go to ice cream spot because I love how the young women treat me and my daughter. I usually order a medium oreo cold brew cappuccino blast and my daughter gets a dinosaur cup with toppings. I went to the store the day before yesterday and once I stepped in we noticed it was packed so we sat down and the first thing we noticed is that the tables were REALLY dirty. Also the floor was very sticky and it smelled harsh in the store. When it was finally our turn to order we got greeted by what seemed to be a nice and patient man but that wasn't it. The man make my oreo cappuccino blast and took a while to make it. He then started making my daughter ice cream and first of all he put a small scoop that seemed like a kids scoop and then this is where I got furious. This man grabbed the chocolate with no gloves and still squished it down onto the ice cream with now the tips of his fingers touching the ice cream. I paid for it and I didn't even give my daughter the ice cream because we never know what he touched. In result I got my daughter ice cream from a other place. For those who work there, WEAR GLOVES AND WASH YOUR DAMN HANDS. I won't be going back if I see that man there again. Great job to the manager for making sure that this guy is very well trained lol. This place is also very loud and busy which annoys me a lot also some workers look very rushed and annoyed when someone just wants to take their time ordering.

Riv M.

Thank you Soledad for my beautiful 2-tier engagement dinner cake True artist! Delicious cake. Friendly service. I touched the whip cream, but you can still appreciate the beautiful decoration and artistry. We love plumerias. Highly recommend this store. Topper not included. Got that on Etsy. Thank you

Martin N.

Baskin-Robbins or known as 31 flavors always hits the spot . The service was OK. The guy that was helping me was a little rude felt like he was rushing me. if you were working at a ice cream parlor and you already know that the ice cream is already over priced let's not be so rude to people because I could've just went to the market and bought me a whole tub of ice cream for six dollars instead of paying 25 dollars lol

KENDRA GADDIS

This location is awesome. Me and my mom went for a late-night treat. Excellent customer service. They packed our ice cream to the top, no gaps and I like how they wrote the flavors of our ice creams on each container. I will only go to this location from now on.

Deanne R.

Our first time here to this location, we were in the area. Service was normal and ice cream was good. It wasn't busy and we didn't have to wait.... Yay

Samantha C.

Please Learn to make a milk shake. It was soup.... Oreo soup.... Not a shake. If you guys have people paying this much money for things at least make it right. Don't you follow things? Like a specific recipe for it? So it's right all the time? How many scoops to the milk ratio? No? Well you guys should start cause I paid $7 for soup. Oreo soup!

g Velasquez

Love this place best ice cream in town ❤ They severed big scoops of ice cream ❤ I recommend this place for my friends and family enjoy every scoop of ice cream ❤

Janet M.

Ice Cream was great, it was the experience that wasn't so great. The manager or owner (not sure what she was) kept staring at us even after we ordered and sat inside for 15 minutes trying to enjoy our ice creams to the point where even when we walked out still staring for another 30 minutes. We all felt very uncomfortable. It was just 7 of us.

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