This place knows nothing about customer service, they accused us of cutting in line, and they take forever to make the drinks. There's a little guy there with glasses that legit takes forever to make drinks. Don't go to this Starbucks location!
Atmosphere: 1
Food: 1
Service: 1
Elaine Mendoza
Really rude workers, I understand that it can get busy and stressful on the team but every time I’ve come the last 4 months I’ve always gotten the worst attitude and I get spoken to in such a rude way by the people who are working here
Atmosphere: 2
Food: 2
Service: 1
sukru kizilisik
They did not care my mobile order and i ordered 40 min ago after i arrive to store i asked my order and then they eventhough they saw my receipt they did not care my order and continue to other customers orders. Then i said to refund my money back and they said that to me get in the line and i said i do not want to wait in the line that’s why l use “mobile order” finally i said i do want to see manager and they opened a closed register and refund my money Back. Statistics says Starbucks is losing customers and i did not surprise it.
Atmosphere: 1
Food: 1
Service: 1
Helen Castillo
My team ordered a venti vanilla espresso , when I received it the drink was not to the top at all. When I returned it and asked for the drink to be filled she said “the way u ordered it is why it’s not filled” I replied and assured her it’s the same drink every time ? She refused to make a new one or fill it and smiked and laughed the entire time .I told her I ordered a venti and expected it to be filled (as all my past drinks have been) I’ve never had this experience before I’m actually shocked. I did not get her name but she was working the register 5/1 at 11 am .
Atmosphere: 1
Food: 1
Service: 1
bri jetkins
I placed a mobile order today considering it’s a Saturday and a lot of people are there. I came back a couple minutes after the estimated time and after about 5 min the girl called out my name saying mobile order ready. I went up and no drinks were there. About 10 min later my sister went up and politely asked and a guy gave attitude and said to wait because he’s calling out other drinks. We were confused because the girl had called my name, but we figured it’s busy we can wait. They began calling orders for people who were there after us and it felt like they weren’t giving us our drinks on purpose because we asked. I understand it’s busy and it’s the mall, but why call the name saying it’s ready and then not give us the drinks. I’ve been to busier Starbucks with employees with better attitudes.
Atmosphere: 1
Food: 2
Service: 1
EDM
I feel like they sometimes forget about the mobile orders. I ordered at 1:16pm and didn’t get my drink until almost 1:40. I eventually asked if my drink was ready since everyone around me kept getting their drinks, no lines etc. she checked the counter and pulled out a sticker and said its in line. It’s a weekend and busy so I took that into consideration but the Starbucks eventually empty out and still no drink. I thought ordering from the app puts you in line but it definitely took longer. I also hate feeling like I’m rushing someone by asking for my order but I feel like if I didn’t say something I would probably be there for much longer
Atmosphere: 5
Food: 5
Service: 4
Rohit Dadlani
Vegetarian options: Could and should have more vegetarian and vegan options
Atmosphere: 3
Food: 3
Service: 4
Rudy Nuñez
Nice place.
Atmosphere: 4
Food: 5
Service: 5
Kim Hoppe
Very, very friendly staff! Drinks were really good too, but the cashier made my day with her friendliness.
Starbucks has become a habitual retreat for me on a daily basis. I have to admit I'm addicted to caffeine to tell You the truth? Well at least that's better than other things to be addict to. So if You want the best coffee at Starbucks You'll get the best for sure! ENJOY...?????✌️?❤️❣️
Atmosphere: 5
Food: 5
Service: 5
Dr. Abdullah AlHomeadan
Great service ??
Atmosphere: 5
Food: 5
Service: 5
MEYER Leon Bermudez
For a good coffee always at Starbucks. What I don't like is that there is no place to enjoy resting, there are not enough tables or chairs. The service is good. They speak both Spanish and English.
This place knows nothing about customer service, they accused us of cutting in line, and they take forever to make the drinks. There's a little guy there with glasses that legit takes forever to make drinks. Don't go to this Starbucks location!
Atmosphere: 1
Food: 1
Service: 1
Really rude workers, I understand that it can get busy and stressful on the team but every time I’ve come the last 4 months I’ve always gotten the worst attitude and I get spoken to in such a rude way by the people who are working here
Atmosphere: 2
Food: 2
Service: 1
They did not care my mobile order and i ordered 40 min ago after i arrive to store i asked my order and then they eventhough they saw my receipt they did not care my order and continue to other customers orders. Then i said to refund my money back and they said that to me get in the line and i said i do not want to wait in the line that’s why l use “mobile order” finally i said i do want to see manager and they opened a closed register and refund my money Back.
Statistics says Starbucks is losing customers and i did not surprise it.
Atmosphere: 1
Food: 1
Service: 1
My team ordered a venti vanilla espresso , when I received it the drink was not to the top at all. When I returned it and asked for the drink to be filled she said “the way u ordered it is why it’s not filled” I replied and assured her it’s the same drink every time ? She refused to make a new one or fill it and smiked and laughed the entire time .I told her I ordered a venti and expected it to be filled (as all my past drinks have been) I’ve never had this experience before I’m actually shocked. I did not get her name but she was working the register 5/1 at 11 am .
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order today considering it’s a Saturday and a lot of people are there. I came back a couple minutes after the estimated time and after about 5 min the girl called out my name saying mobile order ready. I went up and no drinks were there. About 10 min later my sister went up and politely asked and a guy gave attitude and said to wait because he’s calling out other drinks. We were confused because the girl had called my name, but we figured it’s busy we can wait. They began calling orders for people who were there after us and it felt like they weren’t giving us our drinks on purpose because we asked. I understand it’s busy and it’s the mall, but why call the name saying it’s ready and then not give us the drinks. I’ve been to busier Starbucks with employees with better attitudes.
Atmosphere: 1
Food: 2
Service: 1
I feel like they sometimes forget about the mobile orders. I ordered at 1:16pm and didn’t get my drink until almost 1:40. I eventually asked if my drink was ready since everyone around me kept getting their drinks, no lines etc. she checked the counter and pulled out a sticker and said its in line. It’s a weekend and busy so I took that into consideration but the Starbucks eventually empty out and still no drink. I thought ordering from the app puts you in line but it definitely took longer. I also hate feeling like I’m rushing someone by asking for my order but I feel like if I didn’t say something I would probably be there for much longer
Atmosphere: 5
Food: 5
Service: 4
Vegetarian options: Could and should have more vegetarian and vegan options
Atmosphere: 3
Food: 3
Service: 4
Nice place.
Atmosphere: 4
Food: 5
Service: 5
Very, very friendly staff! Drinks were really good too, but the cashier made my day with her friendliness.
Atmosphere: 4
Food: 4
Service: 5
I love the coffee and water they sell here.
Restaurantji Recommends
Starbucks has become a habitual retreat for me on a daily basis. I have to admit I'm addicted to caffeine to tell You the truth? Well at least that's better than other things to be addict to. So if You want the best coffee at Starbucks You'll get the best for sure! ENJOY...?????✌️?❤️❣️
Atmosphere: 5
Food: 5
Service: 5
Great service ??
Atmosphere: 5
Food: 5
Service: 5
For a good coffee always at Starbucks. What I don't like is that there is no place to enjoy resting, there are not enough tables or chairs. The service is good. They speak both Spanish and English.
Atmosphere: 4
Food: 4
Service: 5
love this coffee place !
Atmosphere: 5
Food: 5
Service: 5
It was okay.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Caramel Frapuchino
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