Starbucks
851 East Ave, Chico
(530) 894-1323
Recent Reviews
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Might as well order 1 hour in advance. This has to be the slowest Starbucks there is. Drive thru takes 30 minutes and the other day I went inside to order and I stood at the counter for over 10 minutes with at least 5 employees walking past me completely not even acknowledging me. Then waited another 20 minutes for 2 drinks. What is going on in this place?! Zero efficiency.
Atmosphere: 3
Food: 5
Service: 1
If I can rate this Starbucks a zero star I would. I only went here 2 times. First time I had a mobile order it took me 30-40 minutes to go through the drive thru to get my drinks. Second time my drink was made wrong and usually when I get it other locations it’s made right. Asked for a pup cup and the lady at the window gave us a weird look and said “ok”. Not welcoming at all. This place just disappoints. Don’t go here even if you’re late!!! I’m never going back to this Starbucks. ✌🏻
Atmosphere: 1
Food: 1
Service: 1
I ordered through the drive-through and then when I get to the window, they forgot what I ordered. I had to tell them again overall unprofessional and rude experience
Atmosphere: 1
Food: 1
Service: 1
Went there today 11/10 and the caramel Frappuccino we got was absolutely rancid. Something was very off with it. The milk was sour or something. Didn't find this out until we got home. I tried it after the person it was for asked me if it tasted weird. It actually made me sick. I called the store to let them know something was off to maybe save other customers and the lady who answered the phone seemed to not care... just told me to come back and get a new drink.. this is the second time we've gotten off drinks at this location! NEVER GOING TO THIS LOCATION AGAIN!
Atmosphere: 4
Food: 1
Service: 4
Drive through was quick with no line at 5:30am. Baristas were kind and friendly.
I absolutely LOVE the design inside out! The bathrooms sinks were something I’ve never seen before. The service here has been very upbeat so far. This location can get busy so I’d recommend ordering online beforehand.
Wheelchair accessibility: Wheelchair accessible.
Atmosphere: 5
Food: 4
Service: 5
It can get crazy busy there and the homeless and illegal activity can be get border line aggresive there. The staff is kind even with the vagrants and the hostile illegal behavior. Way safer than the bike paths, especially before the sunrise! The staff are always great despite all these hurdles!
Atmosphere: 3
Food: 5
Service: 5
Great place to get a drink, and the atmosphere is very pleasant
Atmosphere: 5
Food: 5
Service: 5
Over run with high school students. Very slow. Even with online orders.
Atmosphere: 3
Food: 5
Service: 1
I went in a week ago and order an iced pumpkin cream chai tea. I was over charged and they try to give me an iced pumpkin spice latte. I am allergic to coffee and nobody try to apologize for it. I had to argue just to get the drink I order.
Atmosphere: 4
Food: 3
Service: 1
Restaurantji Recommends
Was helped by the manager Megan this morning. She was extremely rude and flustered today. She's been a little rude in the past but today was a bit uncalled for left with a incorrect order.
Its starbucks, always good
Atmosphere: 5
Food: 5
Service: 5
The people are fast and courteous! they recently been remodeled, which is nice. There are homeless that come in with their dogs and let their dogs lay on the benches, which I find disgusting that animals are sitting on the seating areas! please put a sign saying “ no pets allowed in inside “ -or at a minimum -no pets on chairs or couches or benches!
Nice people
Atmosphere: 5
Food: 5
Service: 5
Takes more than 20 minutes after the order shows up as ready, plus extra several minutes to get straws.
Atmosphere: 1
Food: 2
Service: 1
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