Jack In The Box

14864 Pipeline Ave, Chino Hills
(909) 597-8995

Recent Reviews

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Alicia Hieb

Went in the drive thru. They were slow I spent almost 15 minutes in line. I was on lunch break so I had limited time. Maybe I should have ordered it ahead of time. But my point as to why I writing this review. I was trying to tell the 2 ladies at the window my frustration and they just ignored me didn’t even acknowledge my upset. They didnt even have the correct order when I got to the window. My correct order came right out but the fact they didn’t even care why I was upset. Customers just want to be acknowledged and heard and they didn’t care.

Atmosphere: 3

Food: 3

Service: 1

Zhou

Too slow, only 2 ppl work here. And it took like 15 to make the food. The Mexican girl here don’t even wear gloves to pick up foods.

Atmosphere: 1

Service: 1

Rómulo “Ron” Castillo

It's good for lunch in the morning

Atmosphere: 4

Food: 4

Service: 4

Alex Haselden

Waited over 20 minutes for cold tacos and a shake that wasn’t mixed properly. Worst Jack in the Box ever. They don’t hire enough people.

Atmosphere: 1

Food: 1

Service: 1

Brandon Wix

Great service and very quick drive thru..

Atmosphere: 4

Food: 5

Service: 5

Eternal Real Estate Investment Group

Great service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

Manuela

I love everything everything!

Atmosphere: 5

Tony Yee

Easy find location. Fast service.

Atmosphere: 3

Food: 5

Service: 5

Albert & cynthia Hernández

There was a young man who went out of his way to make sure the bathroom room was clean for my little girl to use it comfortably I didn't get his name but he was the only one that went out of his way to make the bathroom customer satisfaction.. the woman that I asked first looked at me like I was crazy when I told her the restroom was dirty .. when the young man heard he jumped up and got it token care of it was 9/7/2024 at around 6 or 7pm .....
There were 2 women and another man, but he was on the floor getting a massage from another worker, a woman very unperfecional. But thank you, young man

Service: 5

Recommended dishes: Fries, Cheeseburger, Sandwich

Alfredo Estrada

Friendly nice but always super slow half an hour wait in drive thru and always missing items

Service: 5

Gilborth Andrews

VERY RICH, GOOD SERVICE AND RECOMMENDED

Thomas Cox

Thieves, stealing my money, failing to deliver can’t even take simple direction. this is the worst Jack-in-the-Box never eat here.

Atmosphere: 1

Food: 1

Service: 1

Tami Lyn

Food was cold. The coke tasted lemony ? the girl that worked there was pushy. I didn't like it. Don't rush me. There wasn't anyone in line behind us, and the dine in was closed. This was 4,19,24 around midnight

Food: 2

Service: 1

Patrick Ray

Yes, every time! I stop buy here every Wednesday afternoon on my way to see a friend that is in bad health. The afternoon Supervisor Marcelo and his crew are great. He calls me by my name as he is always polite, respectful, has a smile going and he moves at a very fast pace. The restaurant is always clean and the service is fast and prompt. Marcelo and his crew are a shining example of what customer service should be. Thank you for having him as an exemplary employee.

Atmosphere: 5

Food: 5

Service: 5

Edgar D Ramirez

I bought a combo and the new one was not enough.

Atmosphere: 2

Food: 2

Service: 3

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