Jack In The Box
14864 Pipeline Ave, Chino Hills
(909) 597-8995
Recent Reviews
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Went in the drive thru. They were slow I spent almost 15 minutes in line. I was on lunch break so I had limited time. Maybe I should have ordered it ahead of time. But my point as to why I writing this review. I was trying to tell the 2 ladies at the window my frustration and they just ignored me didn’t even acknowledge my upset. They didnt even have the correct order when I got to the window. My correct order came right out but the fact they didn’t even care why I was upset. Customers just want to be acknowledged and heard and they didn’t care.
Atmosphere: 3
Food: 3
Service: 1
Too slow, only 2 ppl work here. And it took like 15 to make the food. The Mexican girl here don’t even wear gloves to pick up foods.
Atmosphere: 1
Service: 1
It's good for lunch in the morning
Atmosphere: 4
Food: 4
Service: 4
Waited over 20 minutes for cold tacos and a shake that wasn’t mixed properly. Worst Jack in the Box ever. They don’t hire enough people.
Atmosphere: 1
Food: 1
Service: 1
Great service and very quick drive thru..
Atmosphere: 4
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breakfast Sandwich
I love everything everything!
Atmosphere: 5
Easy find location. Fast service.
Atmosphere: 3
Food: 5
Service: 5
There was a young man who went out of his way to make sure the bathroom room was clean for my little girl to use it comfortably I didn't get his name but he was the only one that went out of his way to make the bathroom customer satisfaction.. the woman that I asked first looked at me like I was crazy when I told her the restroom was dirty .. when the young man heard he jumped up and got it token care of it was 9/7/2024 at around 6 or 7pm .....
There were 2 women and another man, but he was on the floor getting a massage from another worker, a woman very unperfecional. But thank you, young man
Service: 5
Recommended dishes: Fries, Cheeseburger, Sandwich
Friendly nice but always super slow half an hour wait in drive thru and always missing items
Service: 5
Restaurantji Recommends
VERY RICH, GOOD SERVICE AND RECOMMENDED
Thieves, stealing my money, failing to deliver can’t even take simple direction. this is the worst Jack-in-the-Box never eat here.
Atmosphere: 1
Food: 1
Service: 1
Food was cold. The coke tasted lemony ? the girl that worked there was pushy. I didn't like it. Don't rush me. There wasn't anyone in line behind us, and the dine in was closed. This was 4,19,24 around midnight
Food: 2
Service: 1
Yes, every time! I stop buy here every Wednesday afternoon on my way to see a friend that is in bad health. The afternoon Supervisor Marcelo and his crew are great. He calls me by my name as he is always polite, respectful, has a smile going and he moves at a very fast pace. The restaurant is always clean and the service is fast and prompt. Marcelo and his crew are a shining example of what customer service should be. Thank you for having him as an exemplary employee.
Atmosphere: 5
Food: 5
Service: 5
I bought a combo and the new one was not enough.
Atmosphere: 2
Food: 2
Service: 3
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