My friends and I walked 40 minutes to Starbucks. When we arrived, there was a sign saying that due to a staff shortage, the lobby was closed, and only the drive-thru was open. We were very thirsty, so we went to the drive-thru to order a drink. We stood there for a long time, trying to get their attention, asking if they could see or hear us, but no one responded. However, when cars pulled up, their orders were taken immediately.
A kind woman driving by agreed to place an order for us (we paid for ourselves; we were not begging). When we received our drinks, we asked the employee if she had seen us trying to order. She said she had. We then asked if they were allowed to serve people who walk through the drive-thru. She said no. So we asked why she ignored us and didn’t even bother to inform us that walk-ups weren’t allowed. She didn’t respond, rolled her eyes, and handed us our drinks with an annoyed expression.
Because of this kind of staff attitude, I do not want to visit this Starbucks.
Atmosphere: 1
Service: 1
Susan Shafer
It's close to my home so I got there but the way the drinks are made is inconsistent sometimes. My order is right off the menu but for some reason I get served something else and I'm not always sure what I'm going to receive. They will change it of course but were they not paying attention or what.
Atmosphere: 4
Food: 4
Service: 3
Laila Sae
They always make the refresher drinks water down with no flavor all the time I order at this place. Learn how to make better drinks.
Kwings
Completely wrong, just don’t do the drink if you don’t have enough juice to make it… I want my money back
Atmosphere: 1
Food: 1
Service: 1
Justin Harris
No cheese means no cheese. Other food was good. Drinks were good
Food: 3
Service: 3
Amanda Maher
My new favorite Starbucks! The woman working at the drive thru today was so sweet she totally made my day.
gissel camacho
I placed a mobile pick up and when I asked about the pick up, the barista working answered with an attitude. I received my drinks but was still waiting on the sandwich I had ordered. One of the baristas screamed across the room, to ask me what I was waiting for and I let her know that I was waiting for my sandwich. The other baristas continued to whisper to each other acting like “mean girls.” I received my sandwich and left. The environment in the store was tense and the baristas are rude and condescending. I’ve been coming to this location for a while and I’ve been noticing the attitudes the employees have with customers and have decided to bring attention to it because it keeps happening.
Atmosphere: 2
Food: 3
Service: 1
Margaret Christina Houston
Starbucks no. Dutch Brothers please!
Atmosphere: 3
Food: 1
Service: 1
Persephonetoo
Cool, cozy, and open to 8 pm on some days. The staff is fantastic, friendly and efficient. They remember my name and my orders.
Parking: Parking is shared with neighboring businesses, but there are usually a few shaded spaces available.
Atmosphere: 5
Food: 5
Service: 5
Margaret Christina Genung-Slater-Houston
I give the atmosphere a 3 star because inside has a nice seating area but the barista are usually tense and irritated. I would like to see Starbucks take a lesson from Dutch Bros. Dutch Bros staff are usually enjoying themselves and engaging with a positive attitude.
I love visiting this one because of Danny/Crush! He is always excited, encouraging and my kids love talking to him. Righteous man!!! Righteous! Today, whoever the lady assisting him was rude and was like his body guard.. Danny/crush makes this starbucks famous and fun to go to.Love this location because of him. I’m usually half asleep when I visit and he makes it a fun experience . Keep up the hard work Crush!! It’s righteous
Melody M
LOVE IT!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese Croissant
Mariana V
These guys went above and beyond making my drink! Exactly what I asked for! Thank you for such great service! God Bless you!
Service: 5
Damon Olmsted
Danny/Crush and the tall lady who I believe is a shift lead make stopping here on the way to work well worth it. Prefer the atmosphere and service to this location much more than my home store. Friendly, quick, and quality drinks always. Thanks!
My friends and I walked 40 minutes to Starbucks. When we arrived, there was a sign saying that due to a staff shortage, the lobby was closed, and only the drive-thru was open. We were very thirsty, so we went to the drive-thru to order a drink. We stood there for a long time, trying to get their attention, asking if they could see or hear us, but no one responded. However, when cars pulled up, their orders were taken immediately.
A kind woman driving by agreed to place an order for us (we paid for ourselves; we were not begging). When we received our drinks, we asked the employee if she had seen us trying to order. She said she had. We then asked if they were allowed to serve people who walk through the drive-thru. She said no. So we asked why she ignored us and didn’t even bother to inform us that walk-ups weren’t allowed. She didn’t respond, rolled her eyes, and handed us our drinks with an annoyed expression.
Because of this kind of staff attitude, I do not want to visit this Starbucks.
Atmosphere: 1
Service: 1
It's close to my home so I got there but the way the drinks are made is inconsistent sometimes. My order is right off the menu but for some reason I get served something else and I'm not always sure what I'm going to receive. They will change it of course but were they not paying attention or what.
Atmosphere: 4
Food: 4
Service: 3
They always make the refresher drinks water down with no flavor all the time I order at this place. Learn how to make better drinks.
Completely wrong, just don’t do the drink if you don’t have enough juice to make it… I want my money back
Atmosphere: 1
Food: 1
Service: 1
No cheese means no cheese.
Other food was good. Drinks were good
Food: 3
Service: 3
My new favorite Starbucks! The woman working at the drive thru today was so sweet she totally made my day.
I placed a mobile pick up and when I asked about the pick up, the barista working answered with an attitude. I received my drinks but was still waiting on the sandwich I had ordered. One of the baristas screamed across the room, to ask me what I was waiting for and I let her know that I was waiting for my sandwich. The other baristas continued to whisper to each other acting like “mean girls.” I received my sandwich and left. The environment in the store was tense and the baristas are rude and condescending. I’ve been coming to this location for a while and I’ve been noticing the attitudes the employees have with customers and have decided to bring attention to it because it keeps happening.
Atmosphere: 2
Food: 3
Service: 1
Starbucks no. Dutch Brothers please!
Atmosphere: 3
Food: 1
Service: 1
Cool, cozy, and open to 8 pm on some days. The staff is fantastic, friendly and efficient. They remember my name and my orders.
Parking: Parking is shared with neighboring businesses, but there are usually a few shaded spaces available.
Atmosphere: 5
Food: 5
Service: 5
I give the atmosphere a 3 star because inside has a nice seating area but the barista are usually tense and irritated. I would like to see Starbucks take a lesson from Dutch Bros. Dutch Bros staff are usually enjoying themselves and engaging with a positive attitude.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Starbucks no. Dutch Brothers please!
Atmosphere: 3
Food: 1
Service: 1
I love visiting this one because of Danny/Crush! He is always excited, encouraging and my kids love talking to him. Righteous man!!! Righteous! Today, whoever the lady assisting him was rude and was like his body guard.. Danny/crush makes this starbucks famous and fun to go to.Love this location because of him. I’m usually half asleep when I visit and he makes it a fun experience . Keep up the hard work Crush!! It’s righteous
LOVE IT!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Cheese Croissant
These guys went above and beyond making my drink! Exactly what I asked for! Thank you for such great service! God Bless you!
Service: 5
Danny/Crush and the tall lady who I believe is a shift lead make stopping here on the way to work well worth it. Prefer the atmosphere and service to this location much more than my home store. Friendly, quick, and quality drinks always. Thanks!
Atmosphere: 5
Food: 5
Service: 5
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