Dutch Bros Coffee

Name: Dutch Bros Coffee
Address: 3750 E Shaw Ave #101, Clovis, California, 93619, US
Telephone: (877) 899-2767
Price range: $
Rating: 3.8

$ • Coffee Shops

Hours:
3750 E Shaw Ave #101, Clovis
(877) 899-2767

About Dutch Bros Coffee

Dutch Bros Coffee receives mixed reviews regarding its service and consistency, despite many finding the drinks yummy. Positive experiences highlight friendly drive-thru staff and a really nice location with a very nice seating area. However, several operational issues are noted. Order accuracy can be a problem, with drinks sometimes made wrong or missing elements like caramel drizzle. Wait times vary significantly, with some orders taking 25 minutes while others seem to jump the queue, leading to customer frustration. The mobile order system causes confusion, as app instructions for curbside pickup are unclear, disrupting what should be a seamless experience. Inside the store, the atmosphere can be unpleasant due to baristas screaming really loud and laughing, which customers find annoying. Staff demeanor is sometimes described as not friendly or not in a helpful mood. A specific concern was raised about drink preparation order, where customers felt their hot hazelnut Christmas drink and cold brew were made last despite ordering first, which was poorly explained by staff. The practice of writing names on drink lids with sharpie also led to an embarrassing incident when the ink rubbed off.