Do not order the nachos.. barely any hot queso, weird pieces of pollo mixed in a weird nasty juice. I couldn't eat it. it was just this location because I've had it before an was soooo different elsewhere. And the churros didn't have any cinnamon & azucar an were cold..
C.E. B.
Make sure you download the app and ask if they have any coupons available for major deals
Brian Hope
I go here quite a bit at least once a week usually. It's the best deal on chicken and the best tasting Chicken in town especially on Monument. And there's a lot of competition here so that says a lot my favorite is the 8-piece thighs and legs rice and tortillas but everything here is pretty good I'm sure really really good chicken. And the prices are better than most
Atmosphere: 5
Food: 5
Service: 5
Brad Huffman (Brad)
I go hear all the time it's the best deal as far as a good deal goes, and it's the best tasting chicken around, I think. And I don't hand out good reviews very easily. I have to really like a place to give it a great review. So check it out. You'll love it. I'm sure of it. It's the best deal on chicken on Monument and in Concord.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 pcs Chicken and Double Chicken Tostada Salad, Roasted Chicken, Rice and Pinto Beans, Avocado Salsa Hot
Bogdan Antonov
Nothing extraordinary. Classic fast food at a reasonable price. Normal food, normal service, normal atmosphere and the corresponding price.
Atmosphere: 4
Food: 4
Service: 4
lucy rezig
The food was fresh and delicious! A must try
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Chicken Taco
Jesus Lozano
Good food and a very clean place, the shrimp tacos were excellent, the tortilla was cold but the employees helped us very well, going beyond the call of duty.
Atmosphere: 5
Food: 5
Service: 5
Suzanne Thompson
Their selection of healthy tacos and salads are quite tasty.
Vegetarian options: You can ask them to make any menu item to be vegetarian/vegan
Food: 5
Service: 4
Recommended dishes: Grande Avocado Chicken Bowl, Avocado Chicken Taco, Chicken Al Carbon Taco, Double Chicken Tostada Salad
JT
Messed up my simple order the last two times i have been there. Also saw a cockroach inside the restaurant. Check your food to make sure its right. I hope it's sanitary back there. Fingers crossed I don't get sick.
I am a former employee of Pollo Loco, I worked at Clayton under the orders of Imelda, who is an excellent manager. Today I decided to order my chicken nachos. When I opened them, they did not have sour cream and they only put a spoonful of chicken in them. I don't know if It's because things have changed today but they only put a spoonful of chicken, they came like chips I had ordered, apart from that they didn't put the sauces I asked for when I know that normally has to be done and I know how everything goes because I learned a lot about Imelda and Carmen, every time I go to that place they serve me excellently and I hope they improve the service. The truth is that this was an experience for me so that I don't go to pollo loco in monument anymore. Even better is that I pay more. I will ask for my things from another pollo loco because why? It's disappointing to pay almost 11 dollars for some nachos and for them to come poor.
I am a former employee of Pollo Loco. I worked in Clayton under Imelda, who is an excellent manager. Today I decided to order my chicken nachos, and when I opened them they didn't have sour cream and they only put a spoonful of chicken on them. I don't know if it's because things have changed today, but they only put a spoonful of chicken, they came like chips that I had ordered, apart from that they didn't put the sauces that I asked for, when I know that that's normally done and I know how everything works because I learned a lot about Imelda and Carmen, who always serve me excellent when I go to that place. I hope they improve the service. The truth is that this has been an experience for me to no longer go to Pollo Loco in Monument. Even better, if I pay more, I will order my things from another Pollo Loco because it's disappointing to pay almost $11 for nachos and have poor quality.
Kazeem Adebiyi
grill chicken
Atmosphere: 4
Food: 4
Service: 3
Jo Mercurio
Dirty. Spoke little English. Didn't seem friendly. No smiles. No effort to appear accommodating.
Atmosphere: 1
Food: 2
Service: 1
Sandra Barbosa
I love everything they have
Atmosphere: 5
Food: 5
Service: 5
jim nickelson
Chicken is always delicious. I order tge 3 piece meal with corn tortillas
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roasted Chicken, Avocado Salsa Hot, 3pc Leg & Thigh Fire-Grilled Chicken Combo, Chips and Guacamole
Great food for fast
Do not order the nachos.. barely any hot queso, weird pieces of pollo mixed in a weird nasty juice. I couldn't eat it. it was just this location because I've had it before an was soooo different elsewhere. And the churros didn't have any cinnamon & azucar an were cold..
Make sure you download the app and ask if they have any coupons available for major deals
I go here quite a bit at least once a week usually. It's the best deal on chicken and the best tasting Chicken in town especially on Monument. And there's a lot of competition here so that says a lot my favorite is the 8-piece thighs and legs rice and tortillas but everything here is pretty good I'm sure really really good chicken. And the prices are better than most
Atmosphere: 5
Food: 5
Service: 5
I go hear all the time it's the best deal as far as a good deal goes, and it's the best tasting chicken around, I think. And I don't hand out good reviews very easily. I have to really like a place to give it a great review. So check it out. You'll love it. I'm sure of it. It's the best deal on chicken on Monument and in Concord.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 10 pcs Chicken and Double Chicken Tostada Salad, Roasted Chicken, Rice and Pinto Beans, Avocado Salsa Hot
Nothing extraordinary. Classic fast food at a reasonable price. Normal food, normal service, normal atmosphere and the corresponding price.
Atmosphere: 4
Food: 4
Service: 4
The food was fresh and delicious! A must try
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Chicken Taco
Good food and a very clean place, the shrimp tacos were excellent, the tortilla was cold but the employees helped us very well, going beyond the call of duty.
Atmosphere: 5
Food: 5
Service: 5
Their selection of healthy tacos and salads are quite tasty.
Vegetarian options: You can ask them to make any menu item to be vegetarian/vegan
Food: 5
Service: 4
Recommended dishes: Grande Avocado Chicken Bowl, Avocado Chicken Taco, Chicken Al Carbon Taco, Double Chicken Tostada Salad
Messed up my simple order the last two times i have been there. Also saw a cockroach inside the restaurant. Check your food to make sure its right. I hope it's sanitary back there. Fingers crossed I don't get sick.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
I am a former employee of Pollo Loco, I worked at Clayton under the orders of Imelda, who is an excellent manager. Today I decided to order my chicken nachos. When I opened them, they did not have sour cream and they only put a spoonful of chicken in them. I don't know if It's because things have changed today but they only put a spoonful of chicken, they came like chips I had ordered, apart from that they didn't put the sauces I asked for when I know that normally has to be done and I know how everything goes because I learned a lot about Imelda and Carmen, every time I go to that place they serve me excellently and I hope they improve the service. The truth is that this was an experience for me so that I don't go to pollo loco in monument anymore. Even better is that I pay more. I will ask for my things from another pollo loco because why? It's disappointing to pay almost 11 dollars for some nachos and for them to come poor.
I am a former employee of Pollo Loco. I worked in Clayton under Imelda, who is an excellent manager. Today I decided to order my chicken nachos, and when I opened them they didn't have sour cream and they only put a spoonful of chicken on them. I don't know if it's because things have changed today, but they only put a spoonful of chicken, they came like chips that I had ordered, apart from that they didn't put the sauces that I asked for, when I know that that's normally done and I know how everything works because I learned a lot about Imelda and Carmen, who always serve me excellent when I go to that place. I hope they improve the service. The truth is that this has been an experience for me to no longer go to Pollo Loco in Monument. Even better, if I pay more, I will order my things from another Pollo Loco because it's disappointing to pay almost $11 for nachos and have poor quality.
grill chicken
Atmosphere: 4
Food: 4
Service: 3
Dirty. Spoke little English. Didn't seem friendly. No smiles. No effort to appear accommodating.
Atmosphere: 1
Food: 2
Service: 1
I love everything they have
Atmosphere: 5
Food: 5
Service: 5
Chicken is always delicious. I order tge 3 piece meal with corn tortillas
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Roasted Chicken, Avocado Salsa Hot, 3pc Leg & Thigh Fire-Grilled Chicken Combo, Chips and Guacamole
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