El Pollo Loco

1551 Monument Blvd, Concord
(925) 375-1178

Recent Reviews

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kirk caldwell

Great food for fast

Red M \u0026 M

Do not order the nachos.. barely any hot queso, weird pieces of pollo mixed in a weird nasty juice. I couldn't eat it. it was just this location because I've had it before an was soooo different elsewhere. And the churros didn't have any cinnamon & azucar an were cold..

C.E. B.

Make sure you download the app and ask if they have any coupons available for major deals

Brian Hope

I go here quite a bit at least once a week usually. It's the best deal on chicken and the best tasting Chicken in town especially on Monument. And there's a lot of competition here so that says a lot my favorite is the 8-piece thighs and legs rice and tortillas but everything here is pretty good I'm sure really really good chicken. And the prices are better than most

Atmosphere: 5

Food: 5

Service: 5

Brad Huffman (Brad)

I go hear all the time it's the best deal as far as a good deal goes, and it's the best tasting chicken around, I think. And I don't hand out good reviews very easily. I have to really like a place to give it a great review. So check it out. You'll love it. I'm sure of it. It's the best deal on chicken on Monument and in Concord.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 10 pcs Chicken and Double Chicken Tostada Salad, Roasted Chicken, Rice and Pinto Beans, Avocado Salsa Hot

Bogdan Antonov

Nothing extraordinary. Classic fast food at a reasonable price. Normal food, normal service, normal atmosphere and the corresponding price.

Atmosphere: 4

Food: 4

Service: 4

lucy rezig

The food was fresh and delicious! A must try

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Avocado Chicken Taco

Jesus Lozano

Good food and a very clean place, the shrimp tacos were excellent, the tortilla was cold but the employees helped us very well, going beyond the call of duty.

Atmosphere: 5

Food: 5

Service: 5

Suzanne Thompson

Their selection of healthy tacos and salads are quite tasty.

Vegetarian options: You can ask them to make any menu item to be vegetarian/vegan

Food: 5

Service: 4

Recommended dishes: Grande Avocado Chicken Bowl, Avocado Chicken Taco, Chicken Al Carbon Taco, Double Chicken Tostada Salad

JT

Messed up my simple order the last two times i have been there. Also saw a cockroach inside the restaurant. Check your food to make sure its right. I hope it's sanitary back there. Fingers crossed I don't get sick.

Atmosphere: 2

Food: 4

Service: 3

Kevin Quijada

I am a former employee of Pollo Loco, I worked at Clayton under the orders of Imelda, who is an excellent manager. Today I decided to order my chicken nachos. When I opened them, they did not have sour cream and they only put a spoonful of chicken in them. I don't know if It's because things have changed today but they only put a spoonful of chicken, they came like chips I had ordered, apart from that they didn't put the sauces I asked for when I know that normally has to be done and I know how everything goes because I learned a lot about Imelda and Carmen, every time I go to that place they serve me excellently and I hope they improve the service. The truth is that this was an experience for me so that I don't go to pollo loco in monument anymore. Even better is that I pay more. I will ask for my things from another pollo loco because why? It's disappointing to pay almost 11 dollars for some nachos and for them to come poor.

I am a former employee of Pollo Loco. I worked in Clayton under Imelda, who is an excellent manager. Today I decided to order my chicken nachos, and when I opened them they didn't have sour cream and they only put a spoonful of chicken on them. I don't know if it's because things have changed today, but they only put a spoonful of chicken, they came like chips that I had ordered, apart from that they didn't put the sauces that I asked for, when I know that that's normally done and I know how everything works because I learned a lot about Imelda and Carmen, who always serve me excellent when I go to that place. I hope they improve the service. The truth is that this has been an experience for me to no longer go to Pollo Loco in Monument. Even better, if I pay more, I will order my things from another Pollo Loco because it's disappointing to pay almost $11 for nachos and have poor quality.

Kazeem Adebiyi

grill chicken

Atmosphere: 4

Food: 4

Service: 3

Jo Mercurio

Dirty. Spoke little English. Didn't seem friendly. No smiles. No effort to appear accommodating.

Atmosphere: 1

Food: 2

Service: 1

Sandra Barbosa

I love everything they have

Atmosphere: 5

Food: 5

Service: 5

jim nickelson

Chicken is always delicious. I order tge 3 piece meal with corn tortillas

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Roasted Chicken, Avocado Salsa Hot, 3pc Leg & Thigh Fire-Grilled Chicken Combo, Chips and Guacamole

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