El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
2480 River Rd, Norco
(951) 739-0784
About El Pollo Loco
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El Pollo Loco Reviews
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Delivery cancelled and mgr knows nothing
The last three times I went were horrible. Expensive salad that looked like it was just thrown on the plate and had hardly anything in it and they didnt give me my drink. The last two times I went the chicken was almost inedible from being over cooked. The skin on the chicken was so hard and chewy last time that my daughter couldn't even take a bite off of it. There was hardly any meat on my thighs that it looked like cardboard from it being so thin and over cooked. They also...read full review
Ratings
Menu
Hours
| Monday | 9AM - 9PM |
| Tuesday | 9AM - 9PM |
| Wednesday | 9AM - 9PM |
| Thursday | 9AM - 9PM |
| Friday | 9AM - 9PM |
| Saturday | 9:30AM - 10PM |
| Sunday | 9:30AM - 10PM |
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El Pollo Loco in Norco has received positive reviews recently, with customers praising the kind and courteous service from the cashiers and the new management. The food, including the chicken and tostada salads, is noted to be perfectly cooked, fresh, and hot. A new menu option of substituting chicken with avocado in the salads and bowls is appreciated by customers. The seating area is kept clean and the drive-thru experience is efficient with clear communication from the staff. Customers mention that the chicken is really good and that the restaurant is always clean, with friendly workers who accommodate special requests. Some reviews note that side portions, such as chips, are small and can be stale later in the day, but overall, the experience remains positive. The staff are described as polite and helpful, even when ordering at the kiosk is not preferred. Overall, the restaurant offers a great dining experience.