Horrible experience they did want to taste the bread so had to eat it cold. Never again going back
Atmosphere: 1
Food: 1
Service: 1
ANDREW THOMPSON
Good food
Atmosphere: 5
Food: 5
Service: 5
Soakin
If you're looking for a sub sandwich I would go somewhere else this place always acts like they have to make your sandwich within 30 seconds I want to know every topping you want on it before they even put the cheese on and then have to ask you over and over what toppings you want because they forget I feel like they rush you through it so they can just throw on a little bits of toppings cuz it's such a hurry to get your sandwich made I don't understand what the big rush is and then having to repeat myself because she asked me what I wanted to soon when she wasn't ready every time I go there same thing happens but it's the only Subway nearby didn't know making a sandwich was a 30-second race
Atmosphere: 3
Food: 3
Service: 1
Max Pain
Vegetables aren't fresh. An the good taste goes away from the sandwich.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chocolate Chip Cookie
paige kiana
I came in at 8:40pm. Almost a full hour before they close. I also work in food service, I work at a different sandwich shop/deli so I understand exactly how it is when closing but it was almost a full hour before 9:30pm. I pull up and I see two girls looking at my car through the window visibly annoyed im there. Fine okay I understand. I walk in and the girl “Angie” looks visibly annoyed and was disrespectful. I greeted her and asked how she was. No response. Whatever thats fine. I continue to order and they had half of the ingredients put away. I apologized for the inconvenience because like I said, I also work in a similar environment. I asked “Angie” for extra pickles and she straight up ignored me until I asked again. Then I get up to the register and I ask for a medium combo. Some other girl, she had an accent I didnt get to hear a name, informs me that they already cleared the fountain drinks. Fine I just went and grabbed a sweet tea from the fridge no big deal. I tipped them to “compensate” for the inconvenience but honestly I wish that I didn’t because the service i received was just straight up disrespectful. I pull out cash to pay for my ONE sandwich and she says they cant take cash because they already counted the registers for the night. Mind you, it was still only 8:45 at the time. I didnt have any other form of payment and they looked physically annoyed that I HAD to pay in cash. Angie goes to the back after giving me attitude about the whole payment ordeal. As im walking out I hear them gossiping about me. Overall horrible experience as someone who works in the exact same environment. Its not my fault you closed too early, I was very polite and even tipped. These girls need to learn a poker face or SOMETHING. Very upset.
Atmosphere: 2
Food: 4
Service: 1
Life with Danielle and Louie Barba
When in there to order 7 sandwiches. Seems like a lot of work for the girls that were working there. They were very frustrated and didn't even let us use our gift card. Had to go back to the exchange just seemed like they didn't want to work today. If this is franchise please help this place. If there's an owner please feel free to contact me, this place needs major help.
Aj Nocita
Very clean and well kept, but honestly, terrible sandwich. I normally don't like to leave reviews, but with the cost of food the way it is nowadays, I would have liked to know what a 10 dollar 6 inch and 1 cookie would be like. Basically no meat, the bread was like cardboard, and the cookies used to be so good at subway, but this one was stail and tasted like it was bought at vons a couple of days ago and put on display. When I went back to ask for a small size cup with ice, she was going to charge me 3.50 for it. I literally did not eat my meal, even though it costed me 10 dollars. That's how bad it was. Step it up, franchisee.
Atmosphere: 4
Food: 1
Service: 4
Linda Cervantes
Bad customer service, lousy sandwiches Subway in West Covina on Azusa are way better.
LobitoJM
A normal and ordinary subway haha that is if the young women who sent me brought good music from India ??
Why do you say open till 930 if you are not open till 930?
Chris Donley
You need to update your hours. It says 930pm, but you're closed at 910?
Service: 1
Billion Williams
Angie you lucky your cute!
Atmosphere: 5
Food: 5
Service: 5
Candii
I received the wrong sandwiches. They were made incorrectly on a mobile order. When I call to get ahold of them. It takes like 6 calls. Then, when I do, I explain the situation and am told "pick the toppings off" of the wrong one. Doesn't help when the person is ALLEGIC to the toppings ruining their sandwich. Then I am "placed on hold" because they are getting busy after being told "I will call you back" and NEVER giving me my number when asked what it was. Then placed on hold and HUNG UP on. It's ABSOLUTELY ridiculous. I will NEVER come back here and will inform others not to as well.
Atmosphere: 3
Food: 5
Service: 1
William Riechel
Did an online orders so I could pick it up on the way home from watching a movie everything went good and it was a delicious sandwich especially since it was a BOGO!
Horrible experience they did want to taste the bread so had to eat it cold. Never again going back
Atmosphere: 1
Food: 1
Service: 1
Good food
Atmosphere: 5
Food: 5
Service: 5
If you're looking for a sub sandwich I would go somewhere else this place always acts like they have to make your sandwich within 30 seconds I want to know every topping you want on it before they even put the cheese on and then have to ask you over and over what toppings you want because they forget I feel like they rush you through it so they can just throw on a little bits of toppings cuz it's such a hurry to get your sandwich made I don't understand what the big rush is and then having to repeat myself because she asked me what I wanted to soon when she wasn't ready every time I go there same thing happens but it's the only Subway nearby didn't know making a sandwich was a 30-second race
Atmosphere: 3
Food: 3
Service: 1
Vegetables aren't fresh. An the good taste goes away from the sandwich.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Chocolate Chip Cookie
I came in at 8:40pm. Almost a full hour before they close. I also work in food service, I work at a different sandwich shop/deli so I understand exactly how it is when closing but it was almost a full hour before 9:30pm. I pull up and I see two girls looking at my car through the window visibly annoyed im there. Fine okay I understand. I walk in and the girl “Angie” looks visibly annoyed and was disrespectful. I greeted her and asked how she was. No response. Whatever thats fine. I continue to order and they had half of the ingredients put away. I apologized for the inconvenience because like I said, I also work in a similar environment. I asked “Angie” for extra pickles and she straight up ignored me until I asked again. Then I get up to the register and I ask for a medium combo. Some other girl, she had an accent I didnt get to hear a name, informs me that they already cleared the fountain drinks. Fine I just went and grabbed a sweet tea from the fridge no big deal. I tipped them to “compensate” for the inconvenience but honestly I wish that I didn’t because the service i received was just straight up disrespectful. I pull out cash to pay for my ONE sandwich and she says they cant take cash because they already counted the registers for the night. Mind you, it was still only 8:45 at the time. I didnt have any other form of payment and they looked physically annoyed that I HAD to pay in cash. Angie goes to the back after giving me attitude about the whole payment ordeal. As im walking out I hear them gossiping about me. Overall horrible experience as someone who works in the exact same environment. Its not my fault you closed too early, I was very polite and even tipped. These girls need to learn a poker face or SOMETHING. Very upset.
Atmosphere: 2
Food: 4
Service: 1
When in there to order 7 sandwiches. Seems like a lot of work for the girls that were working there. They were very frustrated and didn't even let us use our gift card. Had to go back to the exchange just seemed like they didn't want to work today. If this is franchise please help this place. If there's an owner please feel free to contact me, this place needs major help.
Very clean and well kept, but honestly, terrible sandwich. I normally don't like to leave reviews, but with the cost of food the way it is nowadays, I would have liked to know what a 10 dollar 6 inch and 1 cookie would be like. Basically no meat, the bread was like cardboard, and the cookies used to be so good at subway, but this one was stail and tasted like it was bought at vons a couple of days ago and put on display. When I went back to ask for a small size cup with ice, she was going to charge me 3.50 for it. I literally did not eat my meal, even though it costed me 10 dollars. That's how bad it was. Step it up, franchisee.
Atmosphere: 4
Food: 1
Service: 4
Bad customer service, lousy sandwiches
Subway in West Covina on Azusa are way better.
A normal and ordinary subway haha that is if the young women who sent me brought good music from India ??
Atmosphere: 3
Food: 4
Service: 4
Soo Delicious ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Restaurantji Recommends
Why do you say open till 930 if you are not open till 930?
You need to update your hours. It says 930pm, but you're closed at 910?
Service: 1
Angie you lucky your cute!
Atmosphere: 5
Food: 5
Service: 5
I received the wrong sandwiches. They were made incorrectly on a mobile order. When I call to get ahold of them. It takes like 6 calls. Then, when I do, I explain the situation and am told "pick the toppings off" of the wrong one. Doesn't help when the person is ALLEGIC to the toppings ruining their sandwich. Then I am "placed on hold" because they are getting busy after being told "I will call you back" and NEVER giving me my number when asked what it was. Then placed on hold and HUNG UP on. It's ABSOLUTELY ridiculous. I will NEVER come back here and will inform others not to as well.
Atmosphere: 3
Food: 5
Service: 1
Did an online orders so I could pick it up on the way home from watching a movie everything went good and it was a delicious sandwich especially since it was a BOGO!
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Meatball Marinara Melt Footlong Melt
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