Since it's going to be a dragon year, I thought to celebrate it in the traditional way. Reservation highly recommended. I came here with my friend and ordered on the phone and a robot came and delivered the food for us on our table. Fully automated experience was interesting. The robot in a very cute, speaking in kids voice in Mandarin. The atmosphere is very traditional northern Chinese. It was nice, not too crowded at least when we reached here at noon. Since everything is managed by a robot you don't have to give any tips . Though if you need anything there are people who will come to you. I really enjoyed the authentic peking duck, with spring onion, cucumber and sweet bean sauce with thin crepes rolled around the fillings - the whole duck comes in two plates, condiments and soup. 12 pieces of crepes which isn't going to be enough so we ordered another plate. Then napa cabbage with vinegar, duck soup, little lamb skewers, and sweet bread for dessert. While we were dining they served soup dumplings on the house, which was a very nice gesture. Overall, I enjoyed the whole experience. You got to know the dishes and for that you need to have a friend who is actually from China. It is an expensive one if you order peking duck. My first time here and would love to try their other dishes too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peking Duck, Little Lamb Skewers
Nicholas Chu
If you go for duck, it's going to cost you $79.99 for a whole duck in 2 plates, condiments and soup.For us the duck portion was small, despite the skin was fried crispy. 12 pieces of crepes isn't going to be enough. Another order of that costs $8 ($7 online). Duck sauce costs another $5 ($4 online). Soup was fine as expected.Environment was nice and not crowded on weekdays. No tip required as robot took care of the serving.
Atmosphere: 4
Food: 4
Service: 3
Lau P.
Some years not coming back since once they looks not in business Now Looks under "new arrangement "New indoor decoration n settings New menu - some dishes still available ... No pig ears 千張耳those broken pots disappeared Customer Service- very good Indoor setting- very good, with robot carrying dishes to the table Order- online, simple n clear Surely will be back
Rose L.
Beijing duck needs 24 hours pre order serve by robot , therefore no tip require! Comes with soup + 12 thin pancakes, and 1 set condiment(cucumber, scallion n hoisin sauce). Additional pancakes 8.00, another set of condiments 5.00. Duck skin crispy & meat not too dry. Plenty food just for 2 persons , only complain - the condiment is way too small for 12 pancakes !
Lulu Zhu
My husband and I had dinner there last night. Some food was just alright, some food was terrible, such as the roasted lamb, it was fatty lamb meat stir fried with big a mount of spring onion and cilantro in two inches long. Tastes salty but nothing else.This was not the worst part. We both woke up in the middle of the night at 2am with rumbling stomach. And I was all swelling the next morning. Apparently there was something in the food makes us sick, is it not clean? Is there too many artificial ingredients? We don't know. I just know that we will never ever go there again.My husband and I went to his house last night and ordered three dishes. The portions were very small and the taste was average. The plate delivered by the robot is actually a bit dirty.But this is not the most reason for me to write this review. I usually rarely spend time to review the restaurants we have eaten at.We both started to feel stomach discomfort at two o'clock in the middle of the night. From two o'clock to four o'clock, neither of us could fall asleep. My whole body was swollen the next day. We don't know if it's a hygiene problem or an additive problem, but we won't go back.
Atmosphere: 1
Food: 1
Service: 1
Krajicek K.
Call ahead (2 hours) to pre-order the Peking duck. Skin was crispy. Many people come here to eat the Peking duck. The rest of the food was yummy too.Not completely automated system but one scan QR code on the table to order. Robot deliveries the food, bowls/plates, and drinks. Leftover boxes near the cashier's counter. Pay at the counter too. No tipping on the bill. However, I felt that we had good service. The waitress/cashier were helpful and answered all our questions/requests.
Victor Zhong
This was my go to place for a taste and feel of home for a solid 10 years while I lived in the Bay Area. I recommend anything lamb here. Duck is great as well but need to reserve.
Atmosphere: 4
Food: 5
Service: 3
Annie Tang
Robot delivery service! So no tip is required. However the price is sneakily hidden in the dish price.Hands down for the food varieties here. Many authentic Beijing food are on the list. It was a pity we didn’t get to try the roasted duck.The meat pie we ordered was ok since I personally don’t get used to so many green peppers inside. Fish with Sour pickled cabbage soup was good, I wish they could use better quality fish meat though. We also get the meat ball soup, flavorful. And skews were very flavorful. Might need to drink a lot of water afterwards.Overall I think the cook knows cooking and all dishes are very flavorful.
Atmosphere: 5
Food: 4
Service: 4
David Li
It's a bit later than expected to you if I would like that I think I can do it was a good time to call
Xuan Z.
My husband is Beijing duck lover and we came to this place for over 20 times. The previous experience are ok and had a terrible experience yesterday. They barely providing services since robots will bring dishes to you but only "private room". It is our 1st time to try this "private room" yesterday. It is not one room one table but eight tables are sharing one big room. The experience is also terrible. Staff just brought dishes but no any service at all. We are out of water for a while but nobody came and checked??In addition, when my friend made the reservation, restaurant mentioned we need to spend min $450 but not mentioning ridiculous "service charge" since this restaurant market itself as a no-tipping establishment while enforcing a mandatory 15% service fee calculated after taxes? Staff quietly added 15% on our bill but no explanation and I waited for 15 mins to get answer "it is 15% service fee" and we have to pay for it???? The price of roasted Beijing duck is reasonable and most of the time it is tasting good. 5 star for the duck part! However, the default set only provides 12 pancake and little cucumber/scallion/source. 99% of times, you have to order more by paying extra money:Pancake $8Scallion/cucumber/source $54 star for the grilled skewers 2 star for the dishes since too salty1 star for the service partIn general, I only recommend Peking duck set and some grilled skewers if you want to try this restaurant!Please do not expect any service!!!
Very authentic Beijing duck and Chinese barbecue. The price is fair. Although they charge money for the extra sauce and pancake, I think it’s acceptable.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Peking Duck
Brian L.
I can see why this place has the ratings it does. Not authentic enough for some people from the mainland, but too authentic for those who identify better with Panda Express or the sweet Shanghai and HK style stuff that saturates California. The duck isn't great value price wise but is pretty tasty. If you're sensitive to salt I'd combine less duck per wrap. The staff is nice and a robot serves most the food. For those who can't read Chinese, the bottom of the robots screen is for when you're done picking stuff off it. There's no rush as some other comments indicate. I will say, if you're a party of 4+, the tables are a smidge small. And as others say, it's best to order the duck with a reservation ahead of time 2+ hours). Some comments talk about a man not speaking English but I only met the female staff who spoke it just fine so YMMV.Oh they have skewers on the menu too and they aren't bad at all.
Chris H.
When I came to Beijing Duck House, I realized that I had already been here before - back when it was under a different name and specialized in skewers. It would appear that most of the interior remains unchanged and they still use the fun robots that zip around serving food. This time around, however, they serve Beijing Duck along with all the accompaniments - the only catch being that you need to call ahead at least two hours so they can prepare. I would highly recommend bringing a group to help finish the duck but they do offer different sizes based on how many people you are feeding. I personally quite liked the duck, the skin was particularly crispy and sweet - pairing well with the wrapper, hoisin sauce, and scallions. They even cook the meat and bones up after in a comforting soup so nothing is wasted! Like before, they still serve their yummy skewers so make sure you order those as well to go with the duck. Bring your friends and come check Beijing Duck House out!
Sunny
Wow! If you want real Peking duck, authentic 北京烤鸭，come to this place. The duck and lamb kabobs are absolutely flawless and authentic. The atmosphere is also very traditional northern Chinese. Make sure you call ahead to reserve your duck and table at least one day ahead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peking Duck
Gamepla Tech
The taste really bad, the fish is not fresh, kind of stink, other dishes are not well made, the food is not nearly as good as years ago, the price is too high for its quality and quantity, probably taste similar to food court in 99 ranch, maybe worse.
Since it's going to be a dragon year, I thought to celebrate it in the traditional way. Reservation highly recommended. I came here with my friend and ordered on the phone and a robot came and delivered the food for us on our table. Fully automated experience was interesting. The robot in a very cute, speaking in kids voice in Mandarin. The atmosphere is very traditional northern Chinese. It was nice, not too crowded at least when we reached here at noon. Since everything is managed by a robot you don't have to give any tips . Though if you need anything there are people who will come to you. I really enjoyed the authentic peking duck, with spring onion, cucumber and sweet bean sauce with thin crepes rolled around the fillings - the whole duck comes in two plates, condiments and soup. 12 pieces of crepes which isn't going to be enough so we ordered another plate. Then napa cabbage with vinegar, duck soup, little lamb skewers, and sweet bread for dessert. While we were dining they served soup dumplings on the house, which was a very nice gesture. Overall, I enjoyed the whole experience. You got to know the dishes and for that you need to have a friend who is actually from China. It is an expensive one if you order peking duck. My first time here and would love to try their other dishes too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peking Duck, Little Lamb Skewers
If you go for duck, it's going to cost you $79.99 for a whole duck in 2 plates, condiments and soup.For us the duck portion was small, despite the skin was fried crispy. 12 pieces of crepes isn't going to be enough. Another order of that costs $8 ($7 online). Duck sauce costs another $5 ($4 online). Soup was fine as expected.Environment was nice and not crowded on weekdays. No tip required as robot took care of the serving.
Atmosphere: 4
Food: 4
Service: 3
Some years not coming back since once they looks not in business Now Looks under "new arrangement "New indoor decoration n settings New menu - some dishes still available ... No pig ears 千張耳those broken pots disappeared Customer Service- very good Indoor setting- very good, with robot carrying dishes to the table Order- online, simple n clear Surely will be back
Beijing duck needs 24 hours pre order serve by robot , therefore no tip require! Comes with soup + 12 thin pancakes, and 1 set condiment(cucumber, scallion n hoisin sauce). Additional pancakes 8.00, another set of condiments 5.00. Duck skin crispy & meat not too dry. Plenty food just for 2 persons , only complain - the condiment is way too small for 12 pancakes !
My husband and I had dinner there last night. Some food was just alright, some food was terrible, such as the roasted lamb, it was fatty lamb meat stir fried with big a mount of spring onion and cilantro in two inches long. Tastes salty but nothing else.This was not the worst part. We both woke up in the middle of the night at 2am with rumbling stomach. And I was all swelling the next morning. Apparently there was something in the food makes us sick, is it not clean? Is there too many artificial ingredients? We don't know. I just know that we will never ever go there again.My husband and I went to his house last night and ordered three dishes. The portions were very small and the taste was average. The plate delivered by the robot is actually a bit dirty.But this is not the most reason for me to write this review. I usually rarely spend time to review the restaurants we have eaten at.We both started to feel stomach discomfort at two o'clock in the middle of the night. From two o'clock to four o'clock, neither of us could fall asleep. My whole body was swollen the next day. We don't know if it's a hygiene problem or an additive problem, but we won't go back.
Atmosphere: 1
Food: 1
Service: 1
Call ahead (2 hours) to pre-order the Peking duck. Skin was crispy. Many people come here to eat the Peking duck. The rest of the food was yummy too.Not completely automated system but one scan QR code on the table to order. Robot deliveries the food, bowls/plates, and drinks. Leftover boxes near the cashier's counter. Pay at the counter too. No tipping on the bill. However, I felt that we had good service. The waitress/cashier were helpful and answered all our questions/requests.
This was my go to place for a taste and feel of home for a solid 10 years while I lived in the Bay Area. I recommend anything lamb here. Duck is great as well but need to reserve.
Atmosphere: 4
Food: 5
Service: 3
Robot delivery service! So no tip is required. However the price is sneakily hidden in the dish price.Hands down for the food varieties here. Many authentic Beijing food are on the list. It was a pity we didn’t get to try the roasted duck.The meat pie we ordered was ok since I personally don’t get used to so many green peppers inside. Fish with Sour pickled cabbage soup was good, I wish they could use better quality fish meat though. We also get the meat ball soup, flavorful. And skews were very flavorful. Might need to drink a lot of water afterwards.Overall I think the cook knows cooking and all dishes are very flavorful.
Atmosphere: 5
Food: 4
Service: 4
It's a bit later than expected to you if I would like that I think I can do it was a good time to call
My husband is Beijing duck lover and we came to this place for over 20 times. The previous experience are ok and had a terrible experience yesterday. They barely providing services since robots will bring dishes to you but only "private room". It is our 1st time to try this "private room" yesterday. It is not one room one table but eight tables are sharing one big room. The experience is also terrible. Staff just brought dishes but no any service at all. We are out of water for a while but nobody came and checked??In addition, when my friend made the reservation, restaurant mentioned we need to spend min $450 but not mentioning ridiculous "service charge" since this restaurant market itself as a no-tipping establishment while enforcing a mandatory 15% service fee calculated after taxes? Staff quietly added 15% on our bill but no explanation and I waited for 15 mins to get answer "it is 15% service fee" and we have to pay for it???? The price of roasted Beijing duck is reasonable and most of the time it is tasting good. 5 star for the duck part! However, the default set only provides 12 pancake and little cucumber/scallion/source. 99% of times, you have to order more by paying extra money:Pancake $8Scallion/cucumber/source $54 star for the grilled skewers 2 star for the dishes since too salty1 star for the service partIn general, I only recommend Peking duck set and some grilled skewers if you want to try this restaurant!Please do not expect any service!!!
Restaurantji Recommends
Very authentic Beijing duck and Chinese barbecue. The price is fair. Although they charge money for the extra sauce and pancake, I think it’s acceptable.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Peking Duck
I can see why this place has the ratings it does. Not authentic enough for some people from the mainland, but too authentic for those who identify better with Panda Express or the sweet Shanghai and HK style stuff that saturates California. The duck isn't great value price wise but is pretty tasty. If you're sensitive to salt I'd combine less duck per wrap. The staff is nice and a robot serves most the food. For those who can't read Chinese, the bottom of the robots screen is for when you're done picking stuff off it. There's no rush as some other comments indicate. I will say, if you're a party of 4+, the tables are a smidge small. And as others say, it's best to order the duck with a reservation ahead of time 2+ hours). Some comments talk about a man not speaking English but I only met the female staff who spoke it just fine so YMMV.Oh they have skewers on the menu too and they aren't bad at all.
When I came to Beijing Duck House, I realized that I had already been here before - back when it was under a different name and specialized in skewers. It would appear that most of the interior remains unchanged and they still use the fun robots that zip around serving food. This time around, however, they serve Beijing Duck along with all the accompaniments - the only catch being that you need to call ahead at least two hours so they can prepare. I would highly recommend bringing a group to help finish the duck but they do offer different sizes based on how many people you are feeding. I personally quite liked the duck, the skin was particularly crispy and sweet - pairing well with the wrapper, hoisin sauce, and scallions. They even cook the meat and bones up after in a comforting soup so nothing is wasted! Like before, they still serve their yummy skewers so make sure you order those as well to go with the duck. Bring your friends and come check Beijing Duck House out!
Wow! If you want real Peking duck, authentic 北京烤鸭，come to this place. The duck and lamb kabobs are absolutely flawless and authentic. The atmosphere is also very traditional northern Chinese. Make sure you call ahead to reserve your duck and table at least one day ahead.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peking Duck
The taste really bad, the fish is not fresh, kind of stink, other dishes are not well made, the food is not nearly as good as years ago, the price is too high for its quality and quantity, probably taste similar to food court in 99 ranch, maybe worse.
Atmosphere: 5
Food: 1
Service: 5