Bitter + Sweet
20560 Town Center Ln, Cupertino
(408) 255-2600
Recent Reviews
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I like this place - interesting and good drinks, the best grilled cheese, perfectly baked goods, chill music, handsome furniture and plants (lots and lots of plants). I’ve been going here for years, as many local neighborhood folks seem to do. However, the main barista can come off grumpy. He often responds with curt answers to innocuous questions; and after today’s rude interaction, I just don’t feel like coming back…
But I just took my first sip of the matcha rose he made, and it’s so frothy and delicious! And the pumpkin muffin tasted just right - crunchy on the outside, moist on the inside, just enough cinnamon and sweet flavors, and a touch of toasted nut sprinkles… Sigh… I might have to come back after all. 🤦♀️
Atmosphere: 5
Food: 5
Service: 2
Plus on the terrible service reviews and he turns the POS screen to you for tips.
I haven't had any food here yet but I will be back to try it.
Atmosphere: 5
Service: 5
Coffee is okay, nice place, but rude service
Great service, great coffee, atmosphere is a whole vibe.
Atmosphere: 5
Service: 5
My new favorite coffee shop!!
Atmosphere: 5
Food: 5
Service: 5
Terrible service. Only 70% full for a cup of ice latte with ice.
Service: 1
The best coffee out there !!
Good coffee. Unwelcoming barista. Makes it a bad experience. I gave them a try after about 6 months and the vibe remained the same.
Last time was “you crashed my system”.
This time was “put the menu back in the front” and “we serve drip coffee without milk”.
I’m sorry for wanting to look at the menu and knowing what drip coffee means.
Atmosphere: 1
Food: 5
Service: 1
Tried the sesame latte here—smooth, nutty, not too sweet. Chill vibe and plenty of outlets. Prices are a bit high but overall good spot to zone out or get some work done.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I come for my morning coffee whenever I’m
in the area. Lots of reviews here mentioning cold service, and they’re not wrong. So that should tell you how good the coffee is, because I aint no sucker for punishment but I keep coming back. All that energy barista dan saves by not working his smile muscles, gets put into making the best microfoam (alternative and dairy milk) south of 280.
At this point the customer service is an expected part of my bittersweet experience and I look forward to it almost as much as the most consistently velvety espresso drink I can get my hands on in the south bay.
Very good beans (anaerobic! fermentation!) Brewed very well
Atmosphere: 5
Food: 5
Service: 5
They were kind enough to add more matcha powder but it was just not good. The service was great but their matcha was poor quality and pale! Disappointed :/
Atmosphere: 4
Food: 1
Service: 4
The service of the Barista really sucks
First and last time here
Atmosphere: 5
Food: 3
Service: 1
Rude staff, average coffee
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