Chipotle Mexican Grill

Great service

Atmosphere: 5

Food: 5

Service: 5

Found meat in Veggie Bowl. Extremely disgusting- hurt religious sentiments.
Will not go there again! 😔. Love Chipotle but can’t trust anymore!

Food: 1

Service: 1

When I received my order it's totally wet ...
Idk why??? But I have a very bad experience.

The dining area at this Chipotle location often feels neglected—tables are frequently dirty, with food stains and leftovers due to a lack of regular cleaning. The portions tend to be on the small side, and the food itself is often unfresh and stale, which is especially disappointing for the price. During busy times, they frequently run out of key ingredients while the line is packed, forcing everyone to wait as staff scramble to restock—resulting in slow service overall. The checkout process also leaves much to be desired; cashiers can be unfriendly and have made snarky remarks when I tried to scan my membership app. The bathrooms are in poor condition as well, with toilet paper scattered across the floor and trash bins consistently overflowing. Overall, the experience feels rushed and unwelcoming.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chicken Bowl with Brown Rice Black Beans

I usually enjoy Chipotle. It’s consistently good and satisfying, or at least average. But the past 2 to 3 visits to this location have been really disappointing. They give an extremely small portion of meat, and even when you ask for more, they barely add one extra piece. This time was the worst. The meat was full of fat and completely inedible. Very frustrating experience. I won’t be coming back to this location.

Atmosphere: 1

Food: 1

Service: 1

Very generous with the toppings, delicious!

Atmosphere: 5

Food: 5

Service: 5

Huge, trendy restaurant compared to others we've been to. But that was the only positive. Filthy bathrooms with paper and garbage everywhere. I ordered a carnitas salad with no beans or rice. They gave me a small amount of salad, scanty amount of meat and very little fajita veggies. The meat had tons of juice in it. The other toppings were generous. They gave my husband 2 scoops of steak in his bowl, so serving size just isn't consistent. Tables were all dirty. Those that were wiped had streaks. Several were still uncleaned, despite us being the only customers when we walked in. Paper garbage and food all over the floor, even outside. And there were no spoons or forks. It seems employees don't want to do their job here.

Atmosphere: 3

Food: 3

Service: 3

This is the worst chiplote ever been. Such bad service . The portions of food so small, and customer service so bad, employees not friendly at all and the store manager joins the employees in abusing people if they ask for more portions. Stay away from this joint . WORST SERVICE and WORST EMPLOYEES with THE WORST MANAGER . MY KID WAS WITH ME AND THE STORE MANAGER FOUGHT WITH ME WHEN I ASKED WHY THEY ARE GIVING SUCH SMALL PORTIONS. WASTE PEOPLE are working here.

Kid-friendliness: NOT AT ALL ..

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Bowl Guacamole

I recently visited this Cupertino location and was disappointed with the portion size of my Rice. The serving was noticeably smaller than expected, especially considering the price. I’ve always enjoyed Chipotle’s food, but this experience didn’t feel like a good value. I’d appreciate it if portion consistency could be improved.

Atmosphere: 5

Food: 1

Service: 1

Recently ate here. Portions were very small, service was rude, steak chunks were way too big, and found a small piece of hair in my bowl. Not recommended.

I was treated horribly

Atmosphere: 1

Food: 1

Service: 1

Very bad experience at this location. This is the third time they added something that I didn’t want.

Atmosphere: 4

Food: 2

Service: 1

Half of the ingredients were unavailable, and the restroom smelled like a Bart station.

Atmosphere: 2

Food: 2

Service: 5

Worst chiplote ever been!!! The portions of food so small, and customer service so bad, employees not friendly at all!!!

Atmosphere: 3

Food: 2

Service: 2

Portion sizes for the takeout keep getting smaller…