Hong Fu
20588 Stevens Creek Blvd, Cupertino
(408) 252-2200
Recent Reviews
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Food was bad. Smoked seabass tasted funny. Service miserable. Waitress also just wanted to dump the dish on the table and leave. Dessert was served before one of the main courses.
Food was good mislabeled salt and pepper chicken. No salt and pepper cooked with what tasted like anise. Only served water and hot green tea. Was waiting about 15 minutes just to get a refill on my water.
The food quality has improved from last year. Both roast tea duck and steam sea bass are pretty good. I would not mind to dine there again.
Excellent food as always,but the bathrooms seriously need to be redone.
Wonderful food. Great service.
It's a a decent restaurant. Their kung pao could use a little more substance.
Excellent food, and quality quick service for a large party
They are shockingly unfriendly if you are caucasian. I can think of no other reason. I came in with a smile, gave a tip for the to-go order, and when I asked for extra plum sauce for the mu shu, they grimaced like I was asking for moon.
Had visited Hong Fu several times in the past, but tonight the food was inedible. Picked up takeout at 5:30 PM. Not exaggerating, the fried rice wasn't fried - it was soggy; the curry stir fry was gritty, gloppy and tasted like they used old oil in a dirty wok; the veggie chow mein was too al dente and the few veggies were mushy and tasted like old cooking oil. When I called to ask what they could do to compensate us, the woman at the front had a hard time understanding what I was saying. She finally put the manager on and he was dismissive straightaway and curt - "how I possibly make you 100% satisfied, I go out of business" -- his exact words. I was intentionally polite and just stated facts, but he was combative and rude. He finally agreed to refund the cost of one of the three dishes ordered. This felt like a capitulation, but it was something. Needless to say my wife and I had to toss the food. What a waste.
Great Place...Good Food...Big portions....alot of people (including me) compare Hong Fu with Mandarin Gourmet. They both are nice in their own way and cover up for each other's short coming in terms of food. That is why I would give 4 stars to each one. Only one thing I would like to see is the staff be a little more friendly then Hong Fu would get my 5 stars.
Restaurantji Recommends
Tasty lunch. Curry beef was tender and not too spicy. Broccoli beef was super flavorful. Service was fast and efficient.
I have been going to Hong Fu for many years. They have definitely picked up their game recently. We had a group of 13 people and everyone commented the food taste and quality was very good!
A nice place to have bigger gatherings. They have a lot of big round tables, still recommend reservations if your group is more than 7-8 people. Dishes are nice, flavors are good.
Excellent Chinese food but a service can be a bit slow. It is good for family gatherings. Their salt-pepper pork chops are a family favorite.
Kitchen is doing a good job. Waiters are a whole different story. We gave up waiting at our table for more than 20 minutes and had to find a waiter to take our order. We weren't offered drinks and had to find a waiter to ask for that too. Food is good, service is lacking.
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