Starbucks

22390 Homestead Rd, Cupertino
(408) 746-0151

Recent Reviews

Sort by
Faisal Khan

I am standing. In the morning, everyone is in a hurry. I stand for five to six minutes. I am watching what they call the girls. I saw that they will come to the counter right away. They will come to the counter right away. But no one has come to the counter. No one cares about the clients.

Anoop Kollengot

This Starbucks location in specific, always says decaf isn’t available, but only after I arrive, even when I order 5-10mins ahead on the app. The app still shows decaf as an option, but I end up waiting longer for a different drink every time. It’s happened every single time I’ve ordered decaf here. May be they don’t want encourage people to order decaf or is there any complications in preparing decaf?

Atmosphere: 4

Food: 4

Service: 3

Nadesh Valencia

Since the old baristas left, the new ones came in and my order is NEVER made right. I tried to give it another chance and no. THE ONLY TIME my coffee is made correctly is when one of the young gentlemen is there. The girls have horrible attitudes and don't bother reading the mobile orders to make them correctly. This is my neighborhood Starbucks and it sucks having to go to another location when this one is 1 minute away from me. The baristas need to do better its ridiculous paying extra money for them NOT to do the add ins. Or any add ins at all, I literally get steamed milk from them. Ridiculous

Noam

Not enough ropes or sandpaper

Stana Katic

Terrible server. Ordered a lavender matcha and it wasn’t like the flavour or presentation of other Starbucks locations. Rude server.

Atmosphere: 1

Food: 1

Service: 1

Rick Reynolds

Best coffee

Atmosphere: 5

Food: 5

Service: 5

Loverly Butor

Great place for a quick stop! Friendly service and clean restrooms.

Atmosphere: 5

Service: 5

Vlad

This store is good. The atmosphere is friendly like you are at home. Service is polite and quick.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant

S H

Always a good place to get a quick cup and chat.

Atmosphere: 5

Food: 5

Service: 5

Athena Pappa

Everytime I come to this location the staff are nice, not the fake CS way very genuine. Coffee is consistent and food consistent.

Atmosphere: 5

Food: 5

Service: 5

Judy Margaret Chen

It’s a good place to grab some quick breakfast and drinks on the go. We ordered in the cashier and didn’t have to wait long.The store is big with many seatings, both indoor and outdoor, but some tables definitely need to be cleaned properly due ro sticky stains.

Wheelchair accessibility: Wheelchair entrance and roadside

Atmosphere: 4

Food: 5

Service: 5

George Georgiou

Very rude barista, I said “thank you” four times, never got a response. Must be having a very bad day.

Service: 1

Leslie Butlar

I always go to this Starbucks,it is on my driving route, excellent customer service and dedication,friendly!! Thank you so much!!

Atmosphere: 5

Food: 5

Service: 5

Diane Yu

I ordered two drinks and waited 30 minutes because they lost track of one of them. In addition to the waiting, there was no milk or sugar available but didn't want to wait another minute to ask the staff. The manager also had an indifferent attitude, but that is to be expected.

Atmosphere: 1

Food: 1

Service: 1

Rusty Osgood

After ordering a tall Americano, my wife and I waited for everyone in front of us and a few people after us before we asked the person who took our order about our order. We were told that the other (Roasted Coffee) area is for Americano coffee...presumably so we should check with that person. We asked the 2nd person at that (Roasting?) counter if they had a coffee for my wife. They reached over and rotated the 3 prepared cups (apparently, to look for names hidden under the insulators) and mumbled something and went back to work. A 3rd person saw us standing there and said my wife's coffee was there and pointed to the three finished cups. Again, the 2nd person reached for the cups one at a time and slid one forward. I said, "All you had to do was say so" to which came the snappy reply, "He did". I said, "We didn't hear it". Again she said, "He said it, I heard him". I said, "So we were standing there for 10 minutes by ourselves because we enjoy it?". Another snappy reply, "He said it, I heard him". On my way out I said, "But the customer didn't hear him". I don't know if it's me, but I never raised my voice or was nasty. I was assertive but not nasty. I honestly don't know what either of us did to deserve this treatment. The condescending, over confident, replies are not appreciated. This Starbucks will never get another penny of my money. I'm confident that this staff doesn't care...

Atmosphere: 1

Service: 1

Loading...