KFC
9041 Valley View St, Cypress
(657) 213-7442
Recent Reviews
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I guess I’m “old school” cause every now and then I really want some KFC, coleslaw (best ever) and mashed potatoes and gravy and the biscuit, YUM👍👍👍
Food: 5
Service: 5
Love all the food that i have tried.
Service was not good today 😕 they got frustrated because they couldn't hear good in the speaker. They gave me a bad attitude when I arrived at the window.
Service: 1
Good but I tried to used the app and they said not only online the casheir was so rude 😒
Atmosphere: 1
Food: 1
Service: 1
i ordered chicken with extra crispy but it was too stale. it seemed like old chicken.
never will come back.
Atmosphere: 1
Food: 1
Service: 1
Excellent chicken sandwiches. Order the coleslaw and mashed potatoes with gravy with it. Yummy!!
Atmosphere: 4
Food: 5
Service: 5
Good food
Have not been in 2 years, as they messed up my ordered back then. But, stopped by for a quick sandwich...no customers in the restaurant as I stood at the register for nearly 5 minutes waiting to give my order, finally I ordered and the woman could not understand why I did not want a drink. She wasted my time almost insisting and completely unable to understand me. She kept telling me a drink made the meal cheaper...that's not true. I left without a meal. It must be nice to have so much business you can afford to alienate customers. As so many have said, poor customer service for sure. I guess if I go back in another 2 years, they may not even still be in business. I can stick with Chik fil A, where they seem to understand customer service. Its not that hard.
Atmosphere: 1
Service: 1
This is a typical KFC. It's a good place for a quick bite to eat for sure. It has a drive-thru and a seat-down dining area. The staff is great and polite. They do get busy and may have you pull into the parking lot next door to wait for your order and they will walk it over to. Overall a good experience at this KFC location.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Mashed Potatoes, French Fries, Fried Chicken, Buttery Biscuits and Honey, Cole Slaw, Gravy, Chicken Strip
The food was good thank you.
Atmosphere: 4
Food: 4
Service: 4
Service is truly disgusting. I ordered a takeout at the register specifically asked for a side of mac and cheese for my kids, cashier even showed me the different sizes they offer. He repeated back the order in broken spanish which i have no idea why if I myself took the order in english. Once i get home kids are super excited for mac and cheese just to find out we got extra mashed potatoes instead… No problem, I immediately sent my brother back to retrieve the mac and cheese, while at the same time trying to call but they seem to have the phone disconnected or decide not to answer. They were super disrespectful to him he ended up buying the mac and cheese. I finally was able to get ahold of them 30 minutes later/30 calls later where the manager (woman) is completely disrespectful as soon as i explain the situation in the most respectful way possible. I myself worked at a restaurant before i know what it is to deal with rude costumers and have always made it rule to not be one of them. She hands the phone over to the cashier not taking authoring as a so called “MANAGER” i’m not even blaming the cashier at this point. He hands the phone back to her and she starts yelling at me to bring back the food for a refund as if my kids weren’t starving and had ate majority of it. I could care less about having to pay for another mac and cheese it’s the way they treated us that was truly unacceptable even for a fast food chain.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I ordered a large mashed potatoes. I did not order gravy and mashed potatoes. I asked for tenders which is usually breaded...not original. So now I have no dinner or side to eat.
Food: 1
Service: 4
I used to eat here all the time but lately the famous bowl has been straight garbage. The chicken (or whatever it is) tastes like liver or something weird. Sorry but I had to spit it out and got super grossed out. It’s too bad they couldn’t keep it legit but I’ll never order KFC again!
Atmosphere: 3
Food: 2
Service: 4
Friendly staff and the food was good quality. Didn't get a spork which was disappointing.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mashed Potatoes, Fried Chicken, Buttery Biscuits and Honey
I made a mistake in my online order and when I met the manager, he was the best at helping me get my right order! This is why I love this place since it has the best at everything.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken
The cashier was nice, but kfc taste so weird and nasty now…. Like I don’t think I’m ever gonna eat kfc ever again….. there is just something off about this fried chicken….im only gonna eat chick fil a for now on
Atmosphere: 1
Food: 1
Service: 3
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