I have been to this location many times. I am usually here after shopping for a quick bite. Most of the times that I been here the food was great and fulfilling. My most recent visit was a mediocre one, the service was still great, but the food was off like there was no effort in it and not consistent like before. I’m not sure what happen if it’s new management or just some new cooks. I probably would only choose this place next time if it’s the last resort.
Henry Wong
One of the most greases food you even seen making they're own steak and chicken sandwich.
Dwayne Dela Cruz
Great steak is not a premium cheese steak. When I'm in the mall and want a quick bite this is my go to. I know it's not quality but all the greasy flavors can hit right when you're walking around the mall. After my visit last Sunday im never going back again. The service was so slow. I basically watched them make my sandwich and drop the fries right after it was made. Why don't you drop a bunch off fries knowing that's probably your second best selling item. After 25 mins of waiting I kindly asked for my money back. If you're craving a premium cheese steak at lower cost I'd point you to the Cheese Steak Shop in Fairmont. Prices are fair, staff is friendly and your food comes out reasonably quick. Great steak is now over priced bull meat. AVOID!
Lynn Eglan
I'm giving this place 5 🌟, only because ever since I was little, the food was always fresh and consistent. Service, on the other hand sucks. We went here to get dinner, and the dude who was helping us was more worried about his phone and texting. He had no shame leaving his phone out so he could read text messages. He acted like I was bothering him by placing an order. There were people behind me who worked there ordering coffee, and he did the same thing. You can never go wrong with the original heart steak, and I do love the tater tots they have now. So crunchy. I don't care for the philly cheese steak or loaded anything. I feel they just put so much cheese that it over powers everything else.
K MacC
Sloppy, expensive, not much steak in the sandwich, baked potato more skin and sour cream than spud, fries were bleh
Atmosphere: 1
Food: 1
Service: 3
Jad Adaimi
Just saw your money and time and skip this place. Just horrible meat (most probably not even steak), and the quality overall is below average. Will definitely stay away
Atmosphere: 2
Food: 1
Service: 2
K MacCourt
Sloppy, expensive, not much steak in the sandwich, baked potato more skin and sour cream than spud, fries were bleh
Atmosphere: 1
Food: 1
Service: 3
Fernando Lucas
Services is not
Atmosphere: 1
Food: 1
Service: 1
Aidan O'Leary
This place sucks food was cold girl at front was rude and got worse when I didn't tip a minimum of 20% I would say dog food would taste better than this place which is sad cause iv been to other ones and they had been good my advice go somewhere
Atmosphere: 1
Food: 1
Service: 1
Shun The sheep
Fries are not fresh. They didn't put it in the oil long enough, ig.
Fries are not fresh. They didn't put it in the oil long enough, ig.
Doug Uyehata
One of the eatery in the Serramonte Mall, eat a steak sandwich which was good, with fries, and drink. The seat is good midweek, bit crowded on the weekends.
Paula Herazo
Very good. I ordered the potato stuffed with meat and it was very tasty. For a place in a food court, it's super good.
I have been to this location many times. I am usually here after shopping for a quick bite. Most of the times that I been here the food was great and fulfilling. My most recent visit was a mediocre one, the service was still great, but the food was off like there was no effort in it and not consistent like before. I’m not sure what happen if it’s new management or just some new cooks. I probably would only choose this place next time if it’s the last resort.
One of the most greases food you even seen making they're own steak and chicken sandwich.
Great steak is not a premium cheese steak. When I'm in the mall and want a quick bite this is my go to. I know it's not quality but all the greasy flavors can hit right when you're walking around the mall. After my visit last Sunday im never going back again. The service was so slow. I basically watched them make my sandwich and drop the fries right after it was made. Why don't you drop a bunch off fries knowing that's probably your second best selling item. After 25 mins of waiting I kindly asked for my money back. If you're craving a premium cheese steak at lower cost I'd point you to the Cheese Steak Shop in Fairmont. Prices are fair, staff is friendly and your food comes out reasonably quick. Great steak is now over priced bull meat. AVOID!
I'm giving this place 5 🌟, only because ever since I was little, the food was always fresh and consistent. Service, on the other hand sucks. We went here to get dinner, and the dude who was helping us was more worried about his phone and texting. He had no shame leaving his phone out so he could read text messages. He acted like I was bothering him by placing an order. There were people behind me who worked there ordering coffee, and he did the same thing.
You can never go wrong with the original heart steak, and I do love the tater tots they have now. So crunchy. I don't care for the philly cheese steak or loaded anything. I feel they just put so much cheese that it over powers everything else.
Sloppy, expensive, not much steak in the sandwich, baked potato more skin and sour cream than spud, fries were bleh
Atmosphere: 1
Food: 1
Service: 3
Just saw your money and time and skip this place. Just horrible meat (most probably not even steak), and the quality overall is below average.
Will definitely stay away
Atmosphere: 2
Food: 1
Service: 2
Sloppy, expensive, not much steak in the sandwich, baked potato more skin and sour cream than spud, fries were bleh
Atmosphere: 1
Food: 1
Service: 3
Services is not
Atmosphere: 1
Food: 1
Service: 1
This place sucks food was cold girl at front was rude and got worse when I didn't tip a minimum of 20% I would say dog food would taste better than this place which is sad cause iv been to other ones and they had been good my advice go somewhere
Atmosphere: 1
Food: 1
Service: 1
Fries are not fresh. They didn't put it in the oil long enough, ig.
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Fries are not fresh. They didn't put it in the oil long enough, ig.
One of the eatery in the Serramonte Mall, eat a steak sandwich which was good, with fries, and drink. The seat is good midweek, bit crowded on the weekends.
Very good. I ordered the potato stuffed with meat and it was very tasty.
For a place in a food court, it's super good.
THE PHILLY CHEESE STEAK IS THE BEST ??
Great food.
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