McDonald's

34277 Pacific Coast Hwy, Dana Point
(949) 661-2643

Recent Reviews

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Lee Strz (ExceptionL)

See the warning signs. 7 pm no line... No wonder.
At the window they didn't display my order, didn't confirm my total. I pay on the app I give the code they overcharge me and give me inedible fries clearly reheated, soda that tasted like pure syrup with no carbonation and no receipt in the bag... Just don't go here. Close the location. Hear my warning ⚠️⚠️⚠️ I may have just saved you from absolute disappointment, and disaster.

Atmosphere: 1

Food: 1

Service: 1

Deegan Tono

Sorry for the bad review but my hashbrown was cold and now I have a blister in my mouth. I hope i didn't eat something gross. Why was my hashbrown so old?

Atmosphere: 2

Food: 2

Service: 2

Magic Hands Massage

Couldn't go inside it was locked at 9pm

Atmosphere: 2

Food: 2

Service: 2

Бекзат Мутали

Always a great experience at this McDonald's! Fast service, friendly staff, and consistently tasty food. I really appreciate how accurate the orders are and how clean and comfortable the dining area is. Perfect spot for a quick bite or a coffee to go. Thank you for keeping the quality high!

Atmosphere: 5

Food: 5

Service: 5

Lucero Carbajal

Bruh, I ordered a medium hot chocolate for $7!!!! This drink is just pure water with a little of chocolate. I open it up and it’s colored white because it’s literally just hot water. This has happened twice already, never again.

Atmosphere: 3

Food: 1

Service: 3

Ryan \u0026 Daisy Grunau

The worst McDonald’s they always forget something. They owe me so much food

Atmosphere: 1

Food: 1

Service: 1

Steven Stone

Screwed at the drive thru for breakfast check ur breakfast sandwich before u leave drive thru

Atmosphere: 1

Food: 1

Service: 1

R. Becerra

It’s pretty average McDs The food is good but then I feel guilty for eating it after

Atmosphere: 3

Food: 3

Service: 3

Benjamin A Wolf Ravenous

If this is how they keep conditions for their customers, what is going on away from view?
The dining room is absolutely disgusting every single visit, not 1 single clean table. The trash is overflowing. The bathroom never cleaned.
Ive had to stop using the only nearby mcdonalds, this place is just too disgusting and the customer service is the definition of trash. Embarrassment

Atmosphere: 1

Food: 3

Service: 1

Travis Buck

The lady in the drive through couldn't even figure out my mobile app. Order number just told me she couldn't find My Number. I said well, I paid for my food. What are you gonna do? She told me that it was up to me to figure it out and closed the door in my face. Great customer service over here at this McDonald's. It seems like they just hire anybody nowadays. Anyways went inside and the lady figured it out instantly

Atmosphere: 1

Food: 2

Service: 1

MJM

I don’t wanna be that guy, but these people do not know how to make a sandwich. I ordered a fish sandwich, and they just put no tartar sauce on the sandwich. It’s not even put together correctly. I come to this McDonald’s every Friday for fish day. I prefer this location compared to my local one because I believe it is the best one, at least it was. I have never come here before and had such a horrible experience with a simple sandwich. I went back to the restaurant twice to tell them that I had no tartar sauce on the sandwich. Finally, my third time I went back I said just give me a container of tartar sauce, and I’ll just put it on there myself, as I was losing patience. They wanted to charge me $.10 for the container and I said no. There was none on there to begin with and I came back twice. Again, I don’t wanna be that guy and I have worked fast food before so I know how stressful It can get but, I do also want to get what I paid for.

Atmosphere: 3

Food: 2

Service: 3

Ana Cárdenas

It is very good, friendly environment

Atmosphere: 5

Food: 5

Service: 5

tim “StOnKS” somers

Long wait for a mobile order.

Atmosphere: 1

Food: 3

Service: 2

Recommended dishes: Egg Mcmuffin, Sausage Mcmuffin

Diane Bellinger

Every time it's something. Last night I thought I'd save time by ordering through the app. As directed, for curbside delivery, I parked in an assigned spot and logged into the app and enter my number. I waited, and waited and waited. 20 cars went through the drive thru and still delivery. After 20 minutes, I had to get my grandkids out of the car. We stood at the counter for a few minutes, not being acknowledged. An employee walked by and I inquired about my order. She said she would ask her manager. No one was at the counter and five minutes later I saw an employee. I blurted out excuse me, she turned around and yelled, " I'm getting your order now." Yelled! I took the bags without reviewing the order (mistake on my part). No Happy Meals, just the basics but I was too frustrated to go back for a few bucks and a toy. Never again!

Atmosphere: 1

Food: 2

Service: 1

swanlore 34

Just for a coffee, but very good

Atmosphere: 5

Food: 5

Service: 5

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