Only Panda Express with no Hot Mustard so minus 3 stars. Drive to Dixon for the better experience.
Atmosphere: 4
Food: 5
Service: 5
Ivan Martinez
Late night dinner craving. One of the few restaurants still open after 9 pm. Chow mien, orange chicken and sesame string bean chicken. A flavorful meal.
Atmosphere: 5
Food: 5
Service: 5
Angel Gonzalez
Customer service is terrible they ran out of orange chicken and just decided to not give me a side they didn’t even ask if I wanted to substitute it or anything and I ordered in person
Atmosphere: 1
Food: 1
Service: 1
Dee Greenwood
Do not order food online its best if you go in because the food is never fresh. Even when I went in the food seemed like it was leftovers or something.
Atmosphere: 4
Food: 2
Service: 3
Madalyn Williams
Not even acknowledged after 5 minutes of standing waiting for a “be right with you” or anything but nothing. Not friendly. No customer service. Dry food/seems old.
Atmosphere: 1
Food: 2
Service: 1
Javier Mejia
Horrible service. Waited forever to get my order. They are very disorganized. Was passed up by multiple people while my order was set aside for chow mein. They were served ahead of me. Teriyaki chicken was mostly chicken fat. I'm sad I wasted time and money here.
Atmosphere: 2
Food: 2
Service: 1
Fares “Fares”
Whenever I order online my order is always made atleast 20 minutes later. I order online for a reason.
Lori May
Sarah is very rude!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Plate
Victoria Vidales
Ordered pick up through the Panda Express app. When I arrived there were 8 people waiting before me and the shelves with the pick up orders were full and out of reach. The girl so seemed in charge of the online orders was continuing to package new orders and not giving the older orders out. When he finally did about 10 minutes later she was in such a rush that she didn’t wait until a had a grasp of my food and dropped it. She did ask if I wanted it remade but I didn’t have time to wait for a whole other order so I said no. When I could finally eat, the broccoli beef seems under sauced and grey. Everything was barely even warm and no flavor for the chow mein and fried rice.
There needs to be more help and teamwork within the staff. With the girl rushing to put together online orders the cashier could’ve easily called out older orders in between helping the walk in line. Especially since that line seemed a lot less rushed.
Atmosphere: 1
Food: 2
Service: 1
Alexandra Rivera
I can not express enough to y’all how much I love coming to this Panda Express, this team has it going! Sarah (I think that’s her name, she wears an all black uniform) is top tier friendly, fast, and super efficient at what she does. It’s not only her though, it’s legit everybody that works there, any time I’m too lazy to cook food (which is practically every single night) I come here and it’s like going to grandmas house and she makes sure you are good and full. Thank you Davis Panda Express team for making me feel welcomed here!
This location has issues with staffing and management. There are always lines out the door, they are always out of what feels like half the dishes with long wait times to boot. Tons of door dash drivers standing around.
Once the guy working the wok was piss drunk and he burnt a lot of the food. Manager gave me new food but it was all bad. The place felt helpless. I’ve been back since then but lately there are the same issues as stated above. I won’t even try for dinner anymore. I really hope they figure it out cos there is no other fast take out around.
Atmosphere: 3
Food: 3
Service: 3
Pamela Schmier
Ordered a plate, only got one entrée. If they were out of that specific entrée why not just call and tell the person paying for it and let them know? So we basically paid extra money for just a bowl. If you want to waste your money, go to this location.
Cecilia Brabec
I ordered Charmaine rice string, bean chicken and teriyaki chicken. My child Maine was hard and cold. My string being chicken had a nasty taste to it and the manager at that time. Which right now it is 3 PM on Thursday. She said.That she could not refund me. My money that she could only give me different food and I did not want different food. I wanted my money back and she refused to do it. Bad service, bad food, bad overall.
Only Panda Express with no Hot Mustard so minus 3 stars. Drive to Dixon for the better experience.
Atmosphere: 4
Food: 5
Service: 5
Late night dinner craving. One of the few restaurants still open after 9 pm. Chow mien, orange chicken and sesame string bean chicken. A flavorful meal.
Atmosphere: 5
Food: 5
Service: 5
Customer service is terrible they ran out of orange chicken and just decided to not give me a side they didn’t even ask if I wanted to substitute it or anything and I ordered in person
Atmosphere: 1
Food: 1
Service: 1
Do not order food online its best if you go in because the food is never fresh. Even when I went in the food seemed like it was leftovers or something.
Atmosphere: 4
Food: 2
Service: 3
Not even acknowledged after 5 minutes of standing waiting for a “be right with you” or anything but nothing. Not friendly. No customer service. Dry food/seems old.
Atmosphere: 1
Food: 2
Service: 1
Horrible service. Waited forever to get my order. They are very disorganized. Was passed up by multiple people while my order was set aside for chow mein. They were served ahead of me. Teriyaki chicken was mostly chicken fat. I'm sad I wasted time and money here.
Atmosphere: 2
Food: 2
Service: 1
Whenever I order online my order is always made atleast 20 minutes later. I order online for a reason.
Sarah is very rude!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Plate
Ordered pick up through the Panda Express app. When I arrived there were 8 people waiting before me and the shelves with the pick up orders were full and out of reach. The girl so seemed in charge of the online orders was continuing to package new orders and not giving the older orders out. When he finally did about 10 minutes later she was in such a rush that she didn’t wait until a had a grasp of my food and dropped it. She did ask if I wanted it remade but I didn’t have time to wait for a whole other order so I said no. When I could finally eat, the broccoli beef seems under sauced and grey. Everything was barely even warm and no flavor for the chow mein and fried rice.
There needs to be more help and teamwork within the staff. With the girl rushing to put together online orders the cashier could’ve easily called out older orders in between helping the walk in line. Especially since that line seemed a lot less rushed.
Atmosphere: 1
Food: 2
Service: 1
I can not express enough to y’all how much I love coming to this Panda Express, this team has it going! Sarah (I think that’s her name, she wears an all black uniform) is top tier friendly, fast, and super efficient at what she does. It’s not only her though, it’s legit everybody that works there, any time I’m too lazy to cook food (which is practically every single night) I come here and it’s like going to grandmas house and she makes sure you are good and full. Thank you Davis Panda Express team for making me feel welcomed here!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love how delicious everything is! ?
Atmosphere: 5
Food: 5
Service: 5
Awesome Food and customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plate, Orange Chicken Broccoli Beef Fried Rice, Beijing Beef
This location has issues with staffing and management. There are always lines out the door, they are always out of what feels like half the dishes with long wait times to boot. Tons of door dash drivers standing around.
Once the guy working the wok was piss drunk and he burnt a lot of the food. Manager gave me new food but it was all bad. The place felt helpless. I’ve been back since then but lately there are the same issues as stated above. I won’t even try for dinner anymore. I really hope they figure it out cos there is no other fast take out around.
Atmosphere: 3
Food: 3
Service: 3
Ordered a plate, only got one entrée. If they were out of that specific entrée why not just call and tell the person paying for it and let them know? So we basically paid extra money for just a bowl. If you want to waste your money, go to this location.
I ordered Charmaine rice string, bean chicken and teriyaki chicken. My child Maine was hard and cold. My string being chicken had a nasty taste to it and the manager at that time. Which right now it is 3 PM on Thursday. She said.That she could not refund me. My money that she could only give me different food and I did not want different food. I wanted my money back and she refused to do it. Bad service, bad food, bad overall.
Atmosphere: 2
Food: 1
Service: 1
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