Jack in the Box

Name: Jack in the Box
Address: 22600 Palm Dr, Desert Hot Springs, California, 92240, US
Telephone: (760) 329-4991
Price range: $
Rating: 3.2

$ • Fast Food, Burgers, Tacos

Hours:
22600 Palm Dr, Desert Hot Springs
(760) 329-4991

Menu Order Online

About Jack in the Box

Jack in the Box offers crispy spicy chicken wraps and Red Bull Infusion, served by friendly staff. The restaurant in Desert Hot Springs, CA, is a favorite for families, with a welcoming atmosphere. The manager goes above and beyond for customers, even singing Happy Birthday to make guests feel special. However, there have been concerns about cleanliness, as some tables and chairs were reported as dirty, and napkin holders were empty. Service can be inconsistent, with some customers noting a lack of greeting upon ordering and experiences of forgotten items. For instance, one customer reported receiving their order without tacos, leading to frustration. Another customer experienced a long wait for their order and felt rushed when it was finally ready. Despite these issues, the food is consistently hot and fresh, reflecting good service standards. The drive-thru is efficient, and the restaurant has plenty of parking, making it a convenient stop for travelers. However, some feedback suggests the need for better training for supervisors on handling customer interactions.