We got the ice cream cake with chocolate cake and chocolate chip and mint chip ice cream. The ice cream cake was good and fresh. The whip cream wasn’t that good but every else was good. We got great service. Everyone enjoyed the birthday cake. Ten out of ten recommend. They have plenty of parking and no public restroom.
Blake Lopez
I was having a shitty day, and I got the Reese's ice cream sundae. The worker was nice, and the amazing ice cream lifted my spirits.
I really love this place! My family usually gets ice cream cakes from here during birthday celebrations, and they're always great! :)
eddie kantayos
I love to order banana royal here great service great portion
Mehdi Shahsavari
It's bothering that glue stays on cone after removing the paper. Also, ice cream was melted. Chocolate fudge - my favorite flavor - is not available in this store. The young lady employee was friendly and welcoming, though the other day.
Atmosphere: 2
Food: 1
Service: 1
Mathieu Shane
Love this location!The staff is so friendly and super duper helpful! Got the best ice cream cake EVER. Gilbert's penmanship with the icing 10/10!Come on the 31st for them scoops!
M
Love this location! The staff is so friendly and super duper helpful! Got the best ice cream cake EVER. Gilbert's penmanship with the icing 10/10! Come on the 31st for them scoops!
Sam G. We Win Everytime!!
Super awesome service! Everybody working there were all friendly. Bought an ice cream cake & they did the writing on the cake for free! Definitely check them out.
Tara A
Stopped in for a treat with family. Great ice cream and flavors. The staff are friendly and the service was great. Everything inside was really clean.
estahwhaddup
Zero stars if that was an option. Ordered a cake online to be ready by 4:15pm. Arrived around 4:20, associate said cake was not ready and asked if I could wait another 15-20 min. I was unable to do that b/c I needed to set up a party that I was hosting. Asked a family member on the way to my party to stop at the store to pick up cake, figuring it would be ready as said. When family member arrived, the cake was still not finished and required another 20 minutes to complete. How can you promise something to be ready at a certain time, only to delay it for another 40 minutes? I don't remember what the associate working gave for a reason for the store froster's delay, it is still unacceptable, as I ordered this cake on a Monday, to be ready at a SPECIFIC time on a Friday.
Well it’s 11am totally dark and sign says open at 11am so yeah. Disappointed and oh yeah open sign is lit up. Must be in a timer
Antoinette Harmon
Great choices
Alfonso Diaz Alvarez
Is a good place to go. Taking the kids for some ice-cream ?
TheMercyme
Very friendly staff but over priced
Ginger Rosales
We had the worst experience today at this location! a party of 9 of us walked in to get ice cream, there was a nice young gentleman and a girl named Mackenzie with the worst attitude. The young man greeted us and attended us, while the girl named Mackinzie rolled her eyes and didn’t bother to help her fellow coworker. She kept rolling her eyes, and complaining to her coworker that she didn’t want to attend to us, until the poor guy was so overwhelmed and asked her for help. She then rolled her eyes again and was upset he asked her for help! I believe she acted that way because we were all hispanics. she never greeted us, but a few minutes later, a caucasian lady walked in and Mackenzie greeted her and immediately attended her. This is not okay, all the kids that were with us noticed Mackinzies bad attitude toward us. If you’re hispanic be prepared to be treated badly!!!! If you can, go elsewhere for ice cream! She ruined our Ice cream night! Definitely gave a bad name to Baskin Robbins! I will never give them my business.
We got the ice cream cake with chocolate cake and chocolate chip and mint chip ice cream. The ice cream cake was good and fresh. The whip cream wasn’t that good but every else was good. We got great service. Everyone enjoyed the birthday cake. Ten out of ten recommend. They have plenty of parking and no public restroom.
I was having a shitty day, and I got the Reese's ice cream sundae. The worker was nice, and the amazing ice cream lifted my spirits.
I really love this place! My family usually gets ice cream cakes from here during birthday celebrations, and they're always great! :)
I love to order banana royal here great service great portion
It's bothering that glue stays on cone after removing the paper. Also, ice cream was melted. Chocolate fudge - my favorite flavor - is not available in this store. The young lady employee was friendly and welcoming, though the other day.
Atmosphere: 2
Food: 1
Service: 1
Love this location!The staff is so friendly and super duper helpful! Got the best ice cream cake EVER. Gilbert's penmanship with the icing 10/10!Come on the 31st for them scoops!
Love this location!
The staff is so friendly and super duper helpful! Got the best ice cream cake EVER. Gilbert's penmanship with the icing 10/10!
Come on the 31st for them scoops!
Super awesome service! Everybody working there were all friendly. Bought an ice cream cake & they did the writing on the cake for free! Definitely check them out.
Stopped in for a treat with family. Great ice cream and flavors. The staff are friendly and the service was great. Everything inside was really clean.
Zero stars if that was an option. Ordered a cake online to be ready by 4:15pm. Arrived around 4:20, associate said cake was not ready and asked if I could wait another 15-20 min. I was unable to do that b/c I needed to set up a party that I was hosting. Asked a family member on the way to my party to stop at the store to pick up cake, figuring it would be ready as said. When family member arrived, the cake was still not finished and required another 20 minutes to complete. How can you promise something to be ready at a certain time, only to delay it for another 40 minutes? I don't remember what the associate working gave for a reason for the store froster's delay, it is still unacceptable, as I ordered this cake on a Monday, to be ready at a SPECIFIC time on a Friday.
The best location in the SGV
Restaurantji Recommends
Well it’s 11am totally dark and sign says open at 11am so yeah. Disappointed and oh yeah open sign is lit up. Must be in a timer
Great choices
Is a good place to go. Taking the kids for some ice-cream ?
Very friendly staff but over priced
We had the worst experience today at this location! a party of 9 of us walked in to get ice cream, there was a nice young gentleman and a girl named Mackenzie with the worst attitude. The young man greeted us and attended us, while the girl named Mackinzie rolled her eyes and didn’t bother to help her fellow coworker. She kept rolling her eyes, and complaining to her coworker that she didn’t want to attend to us, until the poor guy was so overwhelmed and asked her for help. She then rolled her eyes again and was upset he asked her for help! I believe she acted that way because we were all hispanics. she never greeted us, but a few minutes later, a caucasian lady walked in and Mackenzie greeted her and immediately attended her. This is not okay, all the kids that were with us noticed Mackinzies bad attitude toward us. If you’re hispanic be prepared to be treated badly!!!! If you can, go elsewhere for ice cream! She ruined our Ice cream night! Definitely gave a bad name to Baskin Robbins! I will never give them my business.
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