Staff are friendly and good service. Chicken a bit small in size but delicious.
Atmosphere: 2
Food: 4
Service: 5
elsa barrera
Went through the drive thru to order a 12 piece meal the gentlemen who took my order did a wonderful job. Everything was correct. Thank you!
Atmosphere: 5
Food: 5
Service: 5
cynthia diaz
Had dinner here with my family and immediately regretted it. The place was filthy! The tables were dirty, floors weren’t clean, and the whole environment felt neglected. While the customer service completely sucked… their dried chicken sucked even more!!
Atmosphere: 1
Food: 1
Service: 1
Jesus Gallegos
Great 👍 service and food
Atmosphere: 5
Food: 5
Service: 5
Danny Carlos
My first time at this particular restaurant in this city. Drive through wait was excessive. Once at windows, cashier had a bad attitude. Another long wait for the food. Get gome to find items missing. Oh, let's not forget an add charge for salad dressing for my salad!!! Called to speak to manager and was directed to return for a refund. Drove all the way back to see their food stations uncovered and employee scooping rice with a container. Seems like it's managed poorly. Will never return!
Atmosphere: 1
Food: 2
Service: 1
Francisco javier Torres C
Just walked in and this place is so dirty that I turned around and left.
Atmosphere: 1
Pete Smith
I think the crew work alil high.
Atmosphere: 2
Food: 4
Service: 3
jonathan ludwig
Decided to give Pollo Loco another try after a couple of years, and unfortunately, the experience was disappointing. Service was slow from the start, employees seemed to ignore that I was waiting to order, and when I finally got to place my order, it took about 15 minutes to receive my food, even though the place wasn’t busy. To make things worse, the order was incorrect, and the cleanliness of the restaurant was not up to standard. Sadly, I won’t be coming back.
edgar hernandez
It is always worth to wait, the food was delicious, you still deserve a 5 star.
Sherry Benally
If you're on a tight budget, I suggest the five-dollar bowl. It comes with rice, beans, chicken and you can get salsa on the side.
Recommended dishes: Pollo Bowl, Double Chicken Tostada Salad Supposed to Be
Dareesa Weir
I wish they had the salsa bar again. Chicken is expensive.
Atmosphere: 4
Food: 4
Service: 4
Carlos Hernandez
Better than most junk food
Atmosphere: 4
Food: 4
Service: 4
E Lizete Ramirez
Fast service great customer service
Atmosphere: 5
Food: 5
Service: 5
Rose Stone
Everything is usually pretty good. The staff is pleasant and very helpful ? What I get annoyed at is when I ask for juicy, but sometimes receive dried out chicken?.
Wheelchair accessibility: If it's there, I haven't seen it.
Staff are friendly and good service. Chicken a bit small in size but delicious.
Atmosphere: 2
Food: 4
Service: 5
Went through the drive thru to order a 12 piece meal the gentlemen who took my order did a wonderful job. Everything was correct. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Had dinner here with my family and immediately regretted it. The place was filthy! The tables were dirty, floors weren’t clean, and the whole environment felt neglected. While the customer service completely sucked… their dried chicken sucked even more!!
Atmosphere: 1
Food: 1
Service: 1
Great 👍 service and food
Atmosphere: 5
Food: 5
Service: 5
My first time at this particular restaurant in this city. Drive through wait was excessive. Once at windows, cashier had a bad attitude. Another long wait for the food. Get gome to find items missing. Oh, let's not forget an add charge for salad dressing for my salad!!! Called to speak to manager and was directed to return for a refund. Drove all the way back to see their food stations uncovered and employee scooping rice with a container. Seems like it's managed poorly. Will never return!
Atmosphere: 1
Food: 2
Service: 1
Just walked in and this place is so dirty that I turned around and left.
Atmosphere: 1
I think the crew work alil high.
Atmosphere: 2
Food: 4
Service: 3
Decided to give Pollo Loco another try after a couple of years, and unfortunately, the experience was disappointing. Service was slow from the start, employees seemed to ignore that I was waiting to order, and when I finally got to place my order, it took about 15 minutes to receive my food, even though the place wasn’t busy. To make things worse, the order was incorrect, and the cleanliness of the restaurant was not up to standard. Sadly, I won’t be coming back.
It is always worth to wait, the food was delicious, you still deserve a 5 star.
If you're on a tight budget, I suggest the five-dollar bowl. It comes with rice, beans, chicken and you can get salsa on the side.
Restaurantji Recommends
Wheelchair accessibility: ADA accessable
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Pollo Bowl, Double Chicken Tostada Salad Supposed to Be
I wish they had the salsa bar again. Chicken is expensive.
Atmosphere: 4
Food: 4
Service: 4
Better than most junk food
Atmosphere: 4
Food: 4
Service: 4
Fast service great customer service
Atmosphere: 5
Food: 5
Service: 5
Everything is usually pretty good. The staff is pleasant and very helpful ?
What I get annoyed at is when I ask for juicy, but sometimes receive dried out chicken?.
Wheelchair accessibility: If it's there, I haven't seen it.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Pollo Bowl, Peppers and Salsa, Avocado, Taco, Avocado Chicken Salad
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