Monica and eric or erik were so bad They treated me so bad eric kept yelling at me while am ordering and monica treated me very bad Very bad customer service
Atmosphere: 1
Food: 1
Service: 1
Jeff S
I came here to enjoy a donut on Veterans Day. Lots of great selections fresh donuts decent price restaurant is very clean. Parking can be kind of tight, but they have a drive-through.
Atmosphere: 5
Food: 5
Service: 5
Shane OMeara
I've been here twice while working on a project nearby. The first time I was in the store I stood there for about 3-4 minutes before being greeted or asked if I could be helped and I was the only one in line! The second time I was in the store I ordered two donuts and a midnight hot coffee. When I received my coffee I asked the lady if it was the midnight, she replied no it isn't. I mentioned that I had ordered midnight and the guy taking my order had even repeated the order back to me. She then said, well that's not what he entered...she stood there and looked at me quietly like to say oh well this is what you get. Needless to say I will not be returning to this store or recommending.
Atmosphere: 3
Food: 4
Service: 1
Taha Hilal
The Mexican lady made me the best coffee thank you
Atmosphere: 5
Food: 5
Service: 5
Yazen Hamoode
The freaking drive thru is not a drive thru.. You drive.. stay there for an hour.. than you go thru. I’m sick of being late to work because 4-5 cars in front of me means 45mins to an hour wait. Idk why it’s so slow tbh and I’m switching breakfast places because I’m tired of the drive thru not being priority as well as whenever you confront the employees about the wait time they say “ we don’t care if you are late to work maybe time manage correctly next time “ made me super furious and annoyed I couldn’t imagine at a customer service facility you don’t get treated with respect.
Atmosphere: 1
Food: 5
Service: 1
KRISTINA LYONS
I made a mobile and picked up at the drive thru. Service at any Dunkin Ive been to has been hit or miss with cheerful greeting and accurate orders
Food: 5
Service: 3
Belinda Macias (HA)
The most horrible experience I've ever had, upset about the barista's service and ending up with burnt coffee because he didn't close the lid properly! My Pumkin coffee tastes awful, and with such an unpleasant taste that I can't drink it
Atmosphere: 1
Food: 1
Service: 1
Violet V
Great customer service
Atmosphere: 5
Food: 5
Service: 5
William Aponte
My fav location. Eric is super cool. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Tony Z
Breakfast sandwich, tater tots and coffee for $8. Delicious and an awesome coffee. Nice and friendly people at the drive thru.
I was working and speaking calmly on speakerphone, not disturbing anyone, when an employee (apparently the manager) asked me to lower the volume. His attitude was rude and discriminatory, as if he didn’t know how to treat a paying customer with respect.
On top of that, the coffee I received was poorly served, with much less than the standard amount. I felt judged and mistreated. I do not recommend this location: the entire staff urgently needs training in customer service and cultural sensitivity. Racism has no place in any business.
Atmosphere: 1
Food: 1
Service: 1
Zhyman Nauth
I love this location. Eric and Desiree are amazing always friendly very helpful. Always great customer service!
Atmosphere: 5
Food: 5
Service: 5
Marcus Polk
Great doughnuts! Fast and friendly service!
Food: 5
Service: 5
Sheerie Ahrens
Bad customer service. Just throws donuts in the bag -- icing ends up all over the bag.
NANCY DREW
How is it that in one minute you don't have one of the seasonal flavors but I come back 2 hours later and you suddenly do.?
9/6/25. Ive been in line at the drive thru for over 45 minutes
Monica and eric or erik were so bad
They treated me so bad eric kept yelling at me while am ordering and monica treated me very bad
Very bad customer service
Atmosphere: 1
Food: 1
Service: 1
I came here to enjoy a donut on Veterans Day. Lots of great selections fresh donuts decent price restaurant is very clean. Parking can be kind of tight, but they have a drive-through.
Atmosphere: 5
Food: 5
Service: 5
I've been here twice while working on a project nearby. The first time I was in the store I stood there for about 3-4 minutes before being greeted or asked if I could be helped and I was the only one in line! The second time I was in the store I ordered two donuts and a midnight hot coffee. When I received my coffee I asked the lady if it was the midnight, she replied no it isn't. I mentioned that I had ordered midnight and the guy taking my order had even repeated the order back to me. She then said, well that's not what he entered...she stood there and looked at me quietly like to say oh well this is what you get. Needless to say I will not be returning to this store or recommending.
Atmosphere: 3
Food: 4
Service: 1
The Mexican lady made me the best coffee thank you
Atmosphere: 5
Food: 5
Service: 5
The freaking drive thru is not a drive thru..
You drive.. stay there for an hour.. than you go thru.
I’m sick of being late to work because 4-5 cars in front of me means 45mins to an hour wait.
Idk why it’s so slow tbh and I’m switching breakfast places because I’m tired of the drive thru not being priority as well as whenever you confront the employees about the wait time they say “ we don’t care if you are late to work maybe time manage correctly next time “ made me super furious and annoyed I couldn’t imagine at a customer service facility you don’t get treated with respect.
Atmosphere: 1
Food: 5
Service: 1
I made a mobile and picked up at the drive thru. Service at any Dunkin Ive been to has been hit or miss with cheerful greeting and accurate orders
Food: 5
Service: 3
The most horrible experience I've ever had, upset about the barista's service and ending up with burnt coffee because he didn't close the lid properly! My Pumkin coffee tastes awful, and with such an unpleasant taste that I can't drink it
Atmosphere: 1
Food: 1
Service: 1
Great customer service
Atmosphere: 5
Food: 5
Service: 5
My fav location. Eric is super cool. Highly recommended
Atmosphere: 5
Food: 5
Service: 5
Breakfast sandwich, tater tots and coffee for $8. Delicious and an awesome coffee. Nice and friendly people at the drive thru.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I was working and speaking calmly on speakerphone, not disturbing anyone, when an employee (apparently the manager) asked me to lower the volume. His attitude was rude and discriminatory, as if he didn’t know how to treat a paying customer with respect.
On top of that, the coffee I received was poorly served, with much less than the standard amount. I felt judged and mistreated. I do not recommend this location: the entire staff urgently needs training in customer service and cultural sensitivity. Racism has no place in any business.
Atmosphere: 1
Food: 1
Service: 1
I love this location. Eric and Desiree are amazing always friendly very helpful. Always great customer service!
Atmosphere: 5
Food: 5
Service: 5
Great doughnuts! Fast and friendly service!
Food: 5
Service: 5
Bad customer service. Just throws donuts in the bag -- icing ends up all over the bag.
How is it that in one minute you don't have one of the seasonal flavors but I come back 2 hours later and you suddenly do.?
9/6/25. Ive been in line at the drive thru for over 45 minutes
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