WORST dunkin everrrr. Drive thru should NOT take 25 minutes!!
Atmosphere: 1
Food: 2
Service: 1
E. Kay Ellis
I told them I wanted to redeem my points and they still charged me for the order. I don’t know if they were just dumb but I was explaining to them that you charged me instead of redeeming my points and they still didn’t understand. I really liked this location but not after this….really disappointed
Atmosphere: 4
Food: 3
Service: 4
Jenn Dell
Went to this store 3 different days and 1st they are always out of munkins donut holes but what makes me more mad is the customer service is BAD Always a bunch of kids with no one in charge. I walked out 2 of the 3 times spending $0 for that reason. Why give my money to people I have to beg to help me. Give a local shop your business they want and need it more
Atmosphere: 2
Food: 3
Service: 1
e espino
I go there for the famous dunkin' coffee.
Atmosphere: 4
Food: 4
Service: 5
Celes V
I wanted to buy some donuts and all i got was a super mean, NO DONUTS, we asked politely what else was avialable and the lady again said NO donuts even louder, honestly not coming back, fix your workers
Troy McCarty, Jr
We frequent this location often and generally enjoy our experience. This afternoon staff stated that the ovens were not on due to staffing (only 2 working) and they were open for another 5 hours. They were polite about it but I don't believe a business that has that much time open should be shutting down capabilities and a large part of their menu especially when we were the only customers there. I can't imagine it would've taken that long to turn on the oven for a few items when there were no other cars in the drive thru or in the store
Kristin B
Stood in line for 5 mins with one person waiting in front of me and NO ONE came to help. One woman behind the counter said they only had one person working but I could see 3. I came here to get my friend a gift card but had to leave without it because the wait time was too long and I was on my lunch break. You guys need to hire more people or come up with a better system.
Service: 1
Baylis Gatlin
Fast friendly service and Great Coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Karolina
The doughnuts are always good and I've been in a lot. But this time the girl the took my order, she talked- like-this-man real slow. I asked for a peppermint mocha iced coffee and just got a mocha ice coffee. Plus a regular coffee, the kid poured the coffee but didn't give it to us at the same time. Instead he was talking to some customer. The boy was nice. But come on specially when there is a line. And on top of all this I bought a card online to spend on all my stuff.
Atmosphere: 2
Food: 4
Service: 2
DG
The worst Dunkin in the entire country. People who work here need training because they act clueless, and the food is always cold.
Monica and eric or erik were so bad They treated me so bad eric kept yelling at me while am ordering and monica treated me very bad Very bad customer service
Atmosphere: 1
Food: 1
Service: 1
Jeff S
I came here to enjoy a donut on Veterans Day. Lots of great selections fresh donuts decent price restaurant is very clean. Parking can be kind of tight, but they have a drive-through.
Atmosphere: 5
Food: 5
Service: 5
Shane OMeara
I've been here twice while working on a project nearby. The first time I was in the store I stood there for about 3-4 minutes before being greeted or asked if I could be helped and I was the only one in line! The second time I was in the store I ordered two donuts and a midnight hot coffee. When I received my coffee I asked the lady if it was the midnight, she replied no it isn't. I mentioned that I had ordered midnight and the guy taking my order had even repeated the order back to me. She then said, well that's not what he entered...she stood there and looked at me quietly like to say oh well this is what you get. Needless to say I will not be returning to this store or recommending.
Atmosphere: 3
Food: 4
Service: 1
Taha Hilal
The Mexican lady made me the best coffee thank you
Atmosphere: 5
Food: 5
Service: 5
Yazen Hamoode
The freaking drive thru is not a drive thru.. You drive.. stay there for an hour.. than you go thru. I’m sick of being late to work because 4-5 cars in front of me means 45mins to an hour wait. Idk why it’s so slow tbh and I’m switching breakfast places because I’m tired of the drive thru not being priority as well as whenever you confront the employees about the wait time they say “ we don’t care if you are late to work maybe time manage correctly next time “ made me super furious and annoyed I couldn’t imagine at a customer service facility you don’t get treated with respect.
WORST dunkin everrrr. Drive thru should NOT take 25 minutes!!
Atmosphere: 1
Food: 2
Service: 1
I told them I wanted to redeem my points and they still charged me for the order. I don’t know if they were just dumb but I was explaining to them that you charged me instead of redeeming my points and they still didn’t understand. I really liked this location but not after this….really disappointed
Atmosphere: 4
Food: 3
Service: 4
Went to this store 3 different days and 1st they are always out of munkins donut holes but what makes me more mad is the customer service is BAD
Always a bunch of kids with no one in charge. I walked out 2 of the 3 times spending $0 for that reason. Why give my money to people I have to beg to help me. Give a local shop your business they want and need it more
Atmosphere: 2
Food: 3
Service: 1
I go there for the famous dunkin' coffee.
Atmosphere: 4
Food: 4
Service: 5
I wanted to buy some donuts and all i got was a super mean, NO DONUTS, we asked politely what else was avialable and the lady again said NO donuts even louder, honestly not coming back, fix your workers
We frequent this location often and generally enjoy our experience. This afternoon staff stated that the ovens were not on due to staffing (only 2 working) and they were open for another 5 hours. They were polite about it but I don't believe a business that has that much time open should be shutting down capabilities and a large part of their menu especially when we were the only customers there. I can't imagine it would've taken that long to turn on the oven for a few items when there were no other cars in the drive thru or in the store
Stood in line for 5 mins with one person waiting in front of me and NO ONE came to help. One woman behind the counter said they only had one person working but I could see 3. I came here to get my friend a gift card but had to leave without it because the wait time was too long and I was on my lunch break. You guys need to hire more people or come up with a better system.
Service: 1
Fast friendly service and Great Coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
The doughnuts are always good and I've been in a lot. But this time the girl the took my order, she talked- like-this-man real slow. I asked for a peppermint mocha iced coffee and just got a mocha ice coffee. Plus a regular coffee, the kid poured the coffee but didn't give it to us at the same time. Instead he was talking to some customer. The boy was nice. But come on specially when there is a line. And on top of all this I bought a card online to spend on all my stuff.
Atmosphere: 2
Food: 4
Service: 2
The worst Dunkin in the entire country. People who work here need training because they act clueless, and the food is always cold.
Restaurantji Recommends
Monica and eric or erik were so bad
They treated me so bad eric kept yelling at me while am ordering and monica treated me very bad
Very bad customer service
Atmosphere: 1
Food: 1
Service: 1
I came here to enjoy a donut on Veterans Day. Lots of great selections fresh donuts decent price restaurant is very clean. Parking can be kind of tight, but they have a drive-through.
Atmosphere: 5
Food: 5
Service: 5
I've been here twice while working on a project nearby. The first time I was in the store I stood there for about 3-4 minutes before being greeted or asked if I could be helped and I was the only one in line! The second time I was in the store I ordered two donuts and a midnight hot coffee. When I received my coffee I asked the lady if it was the midnight, she replied no it isn't. I mentioned that I had ordered midnight and the guy taking my order had even repeated the order back to me. She then said, well that's not what he entered...she stood there and looked at me quietly like to say oh well this is what you get. Needless to say I will not be returning to this store or recommending.
Atmosphere: 3
Food: 4
Service: 1
The Mexican lady made me the best coffee thank you
Atmosphere: 5
Food: 5
Service: 5
The freaking drive thru is not a drive thru..
You drive.. stay there for an hour.. than you go thru.
I’m sick of being late to work because 4-5 cars in front of me means 45mins to an hour wait.
Idk why it’s so slow tbh and I’m switching breakfast places because I’m tired of the drive thru not being priority as well as whenever you confront the employees about the wait time they say “ we don’t care if you are late to work maybe time manage correctly next time “ made me super furious and annoyed I couldn’t imagine at a customer service facility you don’t get treated with respect.
Atmosphere: 1
Food: 5
Service: 1
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