Soledad was by far the rudest cashier I have ever had the displeasure of meeting. Kept trying to tell us that the deal somehow changed within a day for the $7 fill-up. Was incredibly passive aggressive amd just downright a horrible person I hope I never have to see her working register again. If you know an employee has an attitude try keeping them on grill.
Atmosphere: 3
Food: 5
Service: 1
Kap Cutch
Check your food. Drive through gives mashed potatoes when you ask for mac and cheese smh.
Sabrina Abarca
Very rude and forgot my fries
Qerious
Food is good but for the insane prices they are charging it's not worth it at all. I couldn't enjoy the food knowing that every single bite comes out to about $2 every bite i take. Spend your money on good healthy food that doesn't cause obesity and cancer.
Atmosphere: 2
Food: 4
Service: 4
Jeff
The food is usually very good to delicious. This time the bucket of chicken was tough and the coating soggy and oily rather than crisp. The french fries were also tough in the center like french fries get when they get old. The coleslaw was good though. This is disappointing, especially considering the exorbitant prices KFC now charges for their buckets and meal deals. I think next time I'm going to try a copycat recipe at home. I should be able to do better than this. KFC... You can and should do better than this!
Atmosphere: 4
Food: 1
Service: 4
Andrew Dasilvia
I found hair in my mac and cheese today…. 😭😭😭
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Chicken Sandwich
Marvin Madej
Save your money and go elsewhere. Waited 10 mins to find out they did not start on my mobile order. Once I got the food not one person apologized for making me wait 30 mins for a mobile order. Management working did not care that I was standing around waiting longer for a mobile order
Atmosphere: 1
Food: 1
Service: 1
Troy Myrick
Stopped by this location at 2nd Street in El cajon one evening for dinner and my order was messed up only to return the next day and receive a complete new dinner and apology by Karen. Make sure and ask for everything you want, including condiments because California has restricted them on giving them out automatically!! Have always loved Kentucky fried Chicken and will continue to love them excellent food, excellent prices, and incredible customer service. The colonel is only one of two fast foods I will consider to eat because it is such high quality and definitely healthier than most fast food. Thank you and we will see you soon!
Used drive through. Ordered two chicken breasts and coleslaw. Got home opened the box two thighs and a leg. Never will go there again!
Shirley Wagar
My husband picked up KFC chicken for us. Was a little shocked at how expensive it has gotten. He got a mixed bucket of crispy chicken which was soggy and the original. We didn't care for either. The mashed potatoes and coslaw was the best of the dinner. In high school I used to work for them in a different area of city.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Gravy
Anthony Castillo
I just paid $60.00 for Ole Stale food!!!! The complete order was not fresh by any means. The chicken was soggy, and looks and tastes like it’s been under the heat lamps for hours and the biscuits were hard, the Mac & Cheese was chunky and my 5 year old who normally loves it would not even touch it and the Mashed Potatoes were soggy & mixed with the gravy and we did not ask of it that way or even eat gravy in our house. all around one of the worst dining experiences I have ever had….
Atmosphere: 3
Food: 1
Service: 3
Doug Walker
The only thing I buy here anymore is the coleslaw. It's all I can afford
Best KFC, cook here always does well!
Atmosphere: 3
Food: 5
Service: 5
Soledad was by far the rudest cashier I have ever had the displeasure of meeting. Kept trying to tell us that the deal somehow changed within a day for the $7 fill-up. Was incredibly passive aggressive amd just downright a horrible person I hope I never have to see her working register again. If you know an employee has an attitude try keeping them on grill.
Atmosphere: 3
Food: 5
Service: 1
Check your food. Drive through gives mashed potatoes when you ask for mac and cheese smh.
Very rude and forgot my fries
Food is good but for the insane prices they are charging it's not worth it at all. I couldn't enjoy the food knowing that every single bite comes out to about $2 every bite i take. Spend your money on good healthy food that doesn't cause obesity and cancer.
Atmosphere: 2
Food: 4
Service: 4
The food is usually very good to delicious. This time the bucket of chicken was tough and the coating soggy and oily rather than crisp. The french fries were also tough in the center like french fries get when they get old. The coleslaw was good though.
This is disappointing, especially considering the exorbitant prices KFC now charges for their buckets and meal deals. I think next time I'm going to try a copycat recipe at home. I should be able to do better than this.
KFC... You can and should do better than this!
Atmosphere: 4
Food: 1
Service: 4
I found hair in my mac and cheese today…. 😭😭😭
Atmosphere: 3
Food: 1
Service: 5
Recommended dishes: Chicken Sandwich
Save your money and go elsewhere. Waited 10 mins to find out they did not start on my mobile order. Once I got the food not one person apologized for making me wait 30 mins for a mobile order. Management working did not care that I was standing around waiting longer for a mobile order
Atmosphere: 1
Food: 1
Service: 1
Stopped by this location at 2nd Street in El cajon one evening for dinner and my order was messed up only to return the next day and receive a complete new dinner and apology by Karen. Make sure and ask for everything you want, including condiments because California has restricted them on giving them out automatically!! Have always loved Kentucky fried Chicken and will continue to love them excellent food, excellent prices, and incredible customer service. The colonel is only one of two fast foods I will consider to eat because it is such high quality and definitely healthier than most fast food. Thank you and we will see you soon!
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Fried Chicken, Chicken Sandwich, Cole Slaw
Drive thru. Customer service was good and fast.
Food: 5
Service: 5
Restaurantji Recommends
I like kfc , I've been going there for 60yrs.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fried Chicken
Used drive through. Ordered two chicken breasts and coleslaw. Got home opened the box two thighs and a leg. Never will go there again!
My husband picked up KFC chicken for us. Was a little shocked at how expensive it has gotten. He got a mixed bucket of crispy chicken which was soggy and the original. We didn't care for either. The mashed potatoes and coslaw was the best of the dinner. In high school I used to work for them in a different area of city.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Gravy
I just paid $60.00 for Ole Stale food!!!! The complete order was not fresh by any means. The chicken was soggy, and looks and tastes like it’s been under the heat lamps for hours and the biscuits were hard, the Mac & Cheese was chunky and my 5 year old who normally loves it would not even touch it and the Mashed Potatoes were soggy & mixed with the gravy and we did not ask of it that way or even eat gravy in our house. all around one of the worst dining experiences I have ever had….
Atmosphere: 3
Food: 1
Service: 3
The only thing I buy here anymore is the coleslaw. It's all I can afford
Atmosphere: 3
Food: 4
Service: 4
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